PA511 Public Management & Org Behavior

for S1P 2011

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Mission Statement: The mission of the School of Graduate and Professional Studies at Park University is to provide leadership and directions to Park University's graduate and professional programs to assure that they are specialized, scholarly, innovative, and designed to educate students to be creative, independent, and lifelong learners within the context of a global community.

Hauptmann School for Public Affairs Mission Statement
The Hauptmann School of Public Affairs offers a citizen-centered, professional program of graduate study that is grounded in the liberal arts tradition.  As participants in HSPA's vibrant academic community, faculty and students consider, with the coursework, the larger issues of democracy, stewardship, and technology.  In so doing, HSPA seeks to prepare students for the courage and discernment to act for the common good in the global context.  Going beyond competence, students develop knowledge, skills, and values requisite for leadership and service in and across all sectors of society, including government, business, and nonprofit.  HSPA cultivates public affairs as a life-long passion that is fundamental to citizenship in a free society.

Vision Statement: Park University's School of Graduate and Professional Studies will be an international leader in providing innovative graduate and professional educational opportunities to learners within a global society.

Hauptmann School for Public Affairs Vision Statement
The Hauptmann School for Public Affairs will serve the common good by graduating leaders who exercise authority responsibly, make ethical decisions, act with moral courage, and advance human dignity world-wide.


PA 511 Mgmt of Public Organizations


S1P 2011 DLA


Stuteville, Rebekkah A., Ph.D.


Assistant Professor of Public Administration

Office Location

Downtown Campus, Room 914

Office Hours

Monday-Wednesday, 8:30 a.m. - 4:00 p.m.

Daytime Phone



Semester Dates

January 10, 2011 – March 6, 2011

Class Days


Class Time


Credit Hours



Drucker, Peter F. 1999. Management Challenges for the 21st Century. New York, NY: HarperBusiness.

Jordan, Terry L. 2005. The U.S. Constitution and Fascinating Facts About It. Naperville, IL: Oak Hill Publishing Company.

Moore, Mark H. 1995. Creating Public Value. Cambridge, MA: Harvard University Press.

Tompkins, Teri C. 2002. Cases in Management and Organizational Behavior. Upper Saddle River, NJ: Pearson Education, Inc.


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Course Description:
PA 511 Management of Public Organizations: The common and distinctive elements of management on the several levels of government are studied. The management philosophy of public organizations, strategy, and organizational behavior are highlighted.

  Instructor Learning Outcomes

  1. Explain the importance of managerial imagination in defining new paradigms and the role of leadership and authority.
  2. Illustrate the process of developing a managerial strategy that defines public value and takes into account organizational culture.
  3. Explain how the change leader creates an organizational strategy and how change is influenced by group dynamics, innovation and stress.
  4. Assess the importance of identifying and mobilizing support and the role of motivation, attitudes and perceptions.
  5. Predict how advocacy and negation influence leadership.
  6. Examine the need to manage oneself.
  7. Compare and contrast the techniques of operational management.
Class Assessment:

Written responses to questions in discussion threads, weekly essays, a mid-term examination and one research paper.


Response to Weekly Discussion Questions        120 points (8 weeks x 15 points each)

Weekly Response to Peers                                120 points (8 weeks x 15 points each)

Lessons Learned                                               120 points (8 weeks x 15 points each)

Weekly Essays                                                 280 points (8 essays x 35 points each)

Midterm Examination                                         110 points

Research Paper                                                 250 points

Total                                                                 1000 points
(Subject to change.)

Late Submission of Course Materials:
Written assignments must submitted during the week they are due in order for students to receive credit. The student will lose 25% for each week that the assignment is late. I do not grant incomplete grades except in exceptional circumstances such as family, medical or legal emergencies. These emergencies must be documented.

Course Topic/Dates/Assignments:

Week Topic
1 The Role of Management
2 Defining Value
3 Dealing with Change
4 Technology and Political Management
5 Knowledge Worker Productivity and Political Management
6 Operational and Self-Management
7 Bringing Change
8 Conclusion


Academic Honesty:
As a learning community, the University upholds the highest standards of academic integrity in all its academic activities, by faculty, staff, administrators and students. Academic integrity involves much more than respecting intellectual property rights. It lies at the heart of learning, creativity, and the core values of the University. Those who learn, teach, write, publish, present, or exhibit creative works are advised to familiarize themselves with the requirements of academic integrity and make every effort to avoid possible offenses against it, knowingly or unknowingly. Park University 2010-2011 Graduate Catalog Page 20


Plagiarism involves the appropriation of another person's ideas, interpretation, words (even a few), data, statements, illustration or creative work and their presentation as one's own. An offense against plagiarism constitutes a serious academic misconduct.  Although offenses against academic integrity can manifest themselves in various ways, the most common forms of offenses are plagiarism and cheating. Plagiarism goes beyond the copying of an entire article. It may include, but is not limited to: copying a section of an article or a chapter from a book, reproduction of an art work, illustration, cartoon, photograph and the like and passing them off as one's own. Copying from the Internet is no less serious an offense than copying from a book or printed article, even when the material is not copyrighted.

Plagiarism also includes borrowing ideas and phrases from, or paraphrasing, someone else's work, published or unpublished, without acknowledging and documenting the source. Acknowledging and documenting the source of an idea or phrase, at the point where it is utilized, is necessary even when the idea or phrase is taken from a speech or conversation with another person.

Park University 2010-2011 Graduate Catalog Page 20

Attendance Policy:

Instructors are required to maintain attendance records and report absences. Excused absences can be granted by the instructor, for medical reasons, school sponsored activities, and employment-related demands, including temporary duty. Students are responsible for any missed work. Absences for two successive weeks, without approved excuse, will be reported to the Director of the individual graduate program, or to the Executive Director for the Graduate School, for appropriate action. Students with such a record of absences, without an approved excuse, may be administratively withdrawn from the class and notified that an "F" will be recorded, unless the student initiates official withdrawal from the class(es).Park University 2010-2011 Graduate Catalog Page 24

Disability Guidelines:
Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: .


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Last Updated:10/18/2010 2:02:15 PM