Syllabus Entrance
Printer Friendly
Email Syllabus

PO 331 Public Organizations
Swafford, Anne


Mission Statement: Park University provides access to a quality higher education experience that prepares a diverse community of learners to think critically, communicate effectively, demonstrate a global perspective and engage in lifelong learning and service to others.

Vision Statement: Park University, a pioneering institution of higher learning since 1875, will provide leadership in quality, innovative education for a diversity of learners who will excel in their professional and personal service to the global community.

Course

PO 331 Public Organizations

Semester

U1J 2012 DN

Faculty

Swafford, Anne

Title

Adjunct Faculty

Degrees/Certificates

B.A. Elementary Education - UMKC
M.A. Public Administration - UMKC
Certified Mediator - N.Y. Institute of Mediation

Office Location

Classroom

Office Hours

By Appointment

Daytime Phone

cell - (816) 591-2826

E-Mail

anne.swafford@park.edu

Semester Dates

June 6, 2012 - July 25, 2012

Class Days

---W---

Class Time

5:30 - 10:00 PM

Credit Hours

3


Textbook:

 Managing Human Behavior in Public and Nonprofit Organizations by Robert B. Denhardt, Janet V. Denhardt, and Maria P. Aristigueta, 3rd Edition, Sage Publishing Co.  ISBN: 97814129991650.
Note:  This is brand new book published in 2012.
 
Getting to Yes: Negotiating Agreement Without Giving In by Roger Fisher, William L. Ury, and Bruce Patton, Updated and Revised Edition, Penguin Classics.  ISBN: 9780143118756
 
A Manual for Writers of Research Papers, Theses, and Dissertations by Kate L. Turabian, 7th Edition, published by University of Chicago Press.  ISBN: 9780226823379.
Note:  This manual is used for papers in all public administration classes.

Textbooks can be purchased through the MBS bookstore

Textbooks can be purchased through the Parkville Bookstore

Additional Resources:

 
Turabian 7th Edition Online Citation Guide (Reference List Style - P and R)
http://www.press.uchicago.edu/books/turabian/turabian_citationguide.html
 
Purdue Online Writing Lab (OWL) - Chicago Style
http://owl.english.purdue.edu/owl/resource/717/91
 
Note:  Students who have taken PO330 and PO333 prior to the Summer class are asked to bring their textbooks from those classes to this class on Public Organizations. They will be partnered with students who do not have those textbooks.  Partners will work in class using these books to review or learn organizational theories that must be used in writing the term paper.
 
PO330 Textbook - Introducing Public Administration by Jay M. Shafritz, E.W. Russell, Christopher P. Borick, 8th Edition, published by Longman.  ISBN: 9780205855896. 
 
PO333 Textbook - Understanding and Managing Public Organizations by Hal G. Rainey, 4th Edition, published by Jossey-Bass.  ISBN: 9780470402924.
 
Huddleston Workbook - Memo Writing Exercise - Provided by instructor.
 
Journal articles from the Public Administration Review published by the American Society for Public Administration.

McAfee Memorial Library - Online information, links, electronic databases and the Online catalog. Contact the library for further assistance via email or at 800-270-4347.
Career Counseling - The Career Development Center (CDC) provides services for all stages of career development.  The mission of the CDC is to provide the career planning tools to ensure a lifetime of career success.
Park Helpdesk - If you have forgotten your OPEN ID or Password, or need assistance with your PirateMail account, please email helpdesk@park.edu or call 800-927-3024
Resources for Current Students - A great place to look for all kinds of information http://www.park.edu/Current/.


Course Description:
PO 331 Public Organizations: A study dealing with public organization design and impact public organizations have upon those who work in them and deal with them. Topics include: public organization information and control systems, decision making in public organizations, the environment of public organizations, organizational behavior, and innovation in public organizations. 3:0:3

Educational Philosophy:

 
This class is being taught around the final product, a term paper, outlined in the rubric of this syllabus.  Students will first learn organizational theory classifications which include classical, orthodoxy, neo-classical, structural, systems, modern, and postmodern theories.   This will be done through review of information in the Shafritz textbook for Intro to Public Administration (PO330). 
 
Then students will work in small groups to review, learn and present the details of each organizational theory included in the Rainey textbook for Public Management and Leadership (PO333).
 
The first six sessions of this class will concentrate on chapters of the textbook for PO331, Public Organizations, which discuss organizational behavior theories required in the term paper.  These include communication, conflict resolution, motivation, decision making , leadership, and organizational change theories.
 
Term paper sources must include a variety of written and electronic material as well as personal interviews and observations at the specific public organization to be analyzed in the paper.  The instructor will demonstrate primary research techniques through taking the class to ReStart Homeless Shelter to interview top management and make observations in the facility.  Afterwards, groups will also relate information from this demonstration and the ReStart web site to specific organizational theories and organizational behavior theories.  This should prepare students for how to conduct research at an organization.
 
Throughout the class the primary methods used will be (1) learning by inquiry, reflection, and interaction, (2) learning by experience, (3) learning by doing, and (4) learning by personal observation.  The instructor will use mini-lectures and power point presentations on theories.  A guest speaker may present an example of how theories were applied in a government situation.  Discussions and written assignments are designed to develop the student's analytic and critical thinking skills as well as relating theory to practice in government and nonprofit agencies.  Students will practice communication and conflict resolution skills through role plays.

Learning Outcomes:
  Core Learning Outcomes

  1. Describe the major historical organization theories in public administration
  2. Analyze organizational communication theories
  3. Assess the relationship between politics and public organizations in America
  4. Evaluate control systems for public organizations
  5. Illustrate theories of organizational behavior and conflict resolution


Core Assessment:

All Park University courses must include a core assessment that measures Departmental Learning Outcomes.  The purpose of this assessment is to determine if expectations have been met concerning mastery of learning outcomes across all instructional modalities.  The core assessment for this course is a term paper on a specific public organization and will account for at least 20% of the total grade for the course and cover all five of the Core Learning Outcomes. 


Link to Class Rubric

Class Assessment:
A term paper is required for this course.  See the rubric.  Also, chapter assignments, individual and group activities, presentation of a theory, role plays, written communication assignment and class discussions will assess a student's ability to understand and apply theories to public organizations.

Grading:

 
1,000 Total Points
  • 900 - 1,000 points = A
  • 800 - 899 points = B
  • 700 - 799 points = C
  • 600 - 699 points = D
  • 599 and below = F
Written assignments (30 points x 5) = 150 points
Attendance and Class Activities (30 points x 8) = 240 points
(3) Role Plays (25 points x 3) = 75 points
Evaluation of Web site = 20 points
Memo Activity = 25 points
Theory presentation  = 50 points
Term Paper = 440 Total Points
  • Selection of public organization (topic) = 10 points
  • Source List = 50 points
  • Interview Questions = 30 points
  • Interview Notes = 30 points
  • Written summary of site observations = 30 points
  • Outline = 40 points
  • Draft paper = 75 points
  • Final paper = 150 points

Extra Credit Work approved by the instructor may result in additional points.

Late Submission of Course Materials:

 
Points may be deducted for assignments submitted after due dates.

Classroom Rules of Conduct:

 
1.  Attend classes regularly and attend the entire sessions.  Activities and exercises are planned for each session for a total of 30 points per session.  If you arrive late to class or leave early, you will very likely miss an activity or exercise worth points you may not be able to make up.
 
2.  Students are responsible for all material covered in class.
 
3.  Prepare for class.  Complete the reading and written assignments before each class.  Written assignments are essential in preparing for class activities and the term paper.
 
4.  No portable telephones or pagers are allowed in class except for security or emergency medical personnel.
 
5.  Personal computers are allowed for notetaking and class activities only
 
6.  All email communication sent by the instructor will be sent to students using Park University email addresses.  Students are expected to check their Park email between classes.
 
7.  Learning in this class involves sharing of personal experiences and viewpoints.  Differing opinions, approaches to management and leadership, and personal experiences should be respected.
 
8. If you have any questions or problems, contact the instructor by phone, email, or before, during or after class.
 
9.  Tutors are available for students.  If you find the textbooks or written assignments difficult to understand, request a tutor from the Academic Support Center on the main campus to meet with you weekly downtown to tutor you.  They can also provide assistance in writing and editing the required term paper.
 
10.  Absences will be excused depending on the specific situation.  You must contact the instructor before class or by the day following the class to request an excused absence.  Otherwise an absence will be considered unexcused.   If you know you will be missing a lot of classes, consider dropping the course.

Course Topic/Dates/Assignments:

 
Note:  The instructor reserves the right to amend this schedule based on the progress of the course and the needs of the students.
 
Session 1 - June 6, 2012

 
 
Introductions
 
Syllabus review
 
Term Paper Requirements
 
Difference between organizational theories and organizational behavior theories - Chapter 1 in Denhardt Book.
 
Groups - Review organizational theories and organizational behavior theories covered in chapters 3,6,7 & 8 of the PO330 , Shafritz textbook.
 
Bring PO 330 Shafritz textbook to class if you have one. 
Read chapter 1 in Denhardt textbook.
Session 2 - June 13, 2012

 
 
 
 
 
Groups - Review organizational theories in PO333, Rainey textbook - chapters 2 and 14.
 
Lecture and Discussion of Chapters 2- Managing Yourself and 9 -Communication in Denhardt book.
 
Role Plays of Active Listening Technique
 
Term Paper Topic (Name of public organization) due
 
Discussion - Locating sources for term paper
 
Preparation for site visit to ReStart next week (Includes what questions to ask, and what to observe.)
 
Groups - Evaluate website of ReStart Shelter.
 
 
 
 
 
Bring PO333, Rainey  textbook to class if you have one.  Also bring Denhardt textbook.  
 
Select government or nonprofit organization to study for term paper
 
Read chapters 2 and 9  in Denhardt book.  Complete written assignments for each chapter.

 


Session 3 - June 20, 2012

 

 
Class meets at ReStart Homeless Shelter for tour.
 
Return to downtown classroom. for rest of class session.
 
Review - Relate theories to observations made during site visit.
 
Lecture on Classical organizational theory - politics-administration dichotomy, scientific management, principles of administration, bureaucracy model, New Public Service theory in Denhardt text.
 
Preparation and purpose for individual student onsite interviews and observations at chosen organization for term paper.
 
Role Play of Personal Counseling.
 
Source List due
 
 
Read chapter 14 in Denhardt book and complete written assignment.
 
Find sources for term paper and prepare Source List.
 
Bring Rainey  and Denhardt  textbooks to class.
 
Review classical organizational theory, politics-administration dichotomy, scientific management, principles of administration, bureaucracy model.  Use class notes and Shafritz textbook.

 


Session 4 - June 27, 2012
 
 
 
 
 
 
Lecture and discussion of chapter 5 - Decision Making and Chapter 11 - Managing Conflict in Denhardt text.
 
Role Play of Budget Case on page 376 of chapter on Conflict.

Term Paper - How to use documents and observations and interviews to determine which organizational theories are being practiced in an organization.
 
DVD  - 13 Days, Intro to Cuban Missile Crisis Decision Making Models
 
 
Prepare 10 or more interview questions related to organizational theory and organizational behavior theory for personal visit to selected organization.
 
Read chapter 5 and chapter 11 in Denhardt text and complete written assignment
 
Read sources.
 
Bring Rainey and Denhardt textbooks to class.

 


Session 5 - July 6, 2012

 
 
 
 
 
Note:  Class will not meet because of the 4th of July Holiday. 
 
Class work must be submitted by email to instructor by midnight on Thursday, July 5th.
 
 
 
 
 
 
 
 
 
 
 
 
Read chapters 6 and 7 in Denhardt textbook and complete written assignments.
 
Visit chosen organization, observe, and do personal interviews of managers.  Write answers to personal interview questions and summary of site observations.  Email interview answers and site summary to instructor by midnight on July 5th.
 
Complete Huddleston Memo Writing Exercise.
 
Read sources.
 

 


Session 6 - July 11, 2012

 
 
 
 
 
 
 
Lecture and discussion of Chapters 8 and 12 in Denhardt textbook. 
 
Discuss New Public Administration theory in chapter 12 of Shafritz textbook and journal article in Public Administration Review.
 
Discuss Getting to Yes - Conflict Management Theory
 
Theory Presentations by students
 
Outline of Term Paper due.
 
Discussion - Expectations for draft term paper and Turabian format.
 
 
Read chapters 8 and 12 in Denhardt textbook and complete written assignments.
 
Research how to do a paper outline and write an outline for your term paper.
.
Read Getting to Yes - chapters 1 and 2.
 
Develop presentation on assigned theory.
 
Bring Rainey and Denhardt textbooks, Getting to Yes book, and Turabian Writing Manual to class.

 


Session 7, July 2018 2012
 
 
Discuss chapters 10 and 13 in Denhardt textbook.
 
Discuss Getting to Yes - Conflict Management Theory.
 
Finish DVD - 13 Days, Intro to Cuban Missile Crisis Decision Making Models
 
Finish theory presentations.
 
Draft term paper due.
 
Discussion of expectations for final term paper.
 
 
 
Read chapters 10 and 13 in Denhardt textbook.
 
Read chapters 3 and 4 in Getting to Yes
 
Write draft term paper.
 
Bring Rainey and Denhardt textbooks Getting to Yes and Turabian Writing Manual to class. 

 

Session 8 - July 25, 2012


 
 
 
Discuss chapters 3 and 4 on Creativity and
Stress in Denhardt textbook.
 
Review Learning Outcomes.
 
Group discussions of organizations evaluated in term papers.
 
Turn in term papers.
 
 
 
 
 
Read chapters 3 and 4 in Denhardt textbook.
 
Finish term paper
 
Bring Shafritz, Rainey and Denhardt textbooks, Getting to Yes and Turabian Writing Manual to class.

Academic Honesty:
Academic integrity is the foundation of the academic community. Because each student has the primary responsibility for being academically honest, students are advised to read and understand all sections of this policy relating to standards of conduct and academic life. Park University students and faculty members are encouraged to take advantage of the University resources available for learning about academic honesty (www.park.edu/current or http://www.park.edu/faculty/).from Park University 2011-2012 Undergraduate Catalog Page 93

Plagiarism:
Plagiarism involves the use of quotations without quotation marks, the use of quotations without indication of the source, the use of another's idea without acknowledging the source, the submission of a paper, laboratory report, project, or class assignment (any portion of such) prepared by another person, or incorrect paraphrasing. from Park University 2011-2012 Undergraduate Catalog Page 93

Attendance Policy:
Instructors are required to maintain attendance records and to report absences via the online attendance reporting system.

  1. The instructor may excuse absences for valid reasons, but missed work must be made up within the semester/term of enrollment.
  2. Work missed through unexcused absences must also be made up within the semester/term of enrollment, but unexcused absences may carry further penalties.
  3. In the event of two consecutive weeks of unexcused absences in a semester/term of enrollment, the student will be administratively withdrawn, resulting in a grade of "F".
  4. A "Contract for Incomplete" will not be issued to a student who has unexcused or excessive absences recorded for a course.
  5. Students receiving Military Tuition Assistance or Veterans Administration educational benefits must not exceed three unexcused absences in the semester/term of enrollment. Excessive absences will be reported to the appropriate agency and may result in a monetary penalty to the student.
  6. Report of a "F" grade (attendance or academic) resulting from excessive absence for those students who are receiving financial assistance from agencies not mentioned in item 5 above will be reported to the appropriate agency.

Park University 2011-2012 Undergraduate Catalog Page 96

Disability Guidelines:
Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: http://www.park.edu/disability .



Rubric

CompetencyExceeds Expectation (3)Meets Expectation (2)Does Not Meet Expectation (1)No Evidence (0)
Synthesis                                                                                                                                                                                                                                                  
Outcomes
1                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
Paper explains and relates five major organization theories (Classical, orthodoxy, neo-classical, structural, and systems) to a specific public organization.

 
Paper explains five major organization theories and identifies the theory most descriptive of a specific public organization

 
Paper explains five major organization theories

 
Paper explains less than five organization theories

 
Analysis                                                                                                                                                                                                                                                   
Outcomes
2                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
Paper analyzes a variety of communication techniques used in a specific organization and ties them to theory

 
Paper analyzes the predominate communication technique used in a specific organization and ties it to theory

 
Paper analyzes the predominate communication techniques used in a specific organization

 
Paper fails to analyze communication techniques used in a specific organization

 
Evaluation                                                                                                                                                                                                                                                 
Outcomes
3, 4                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
Paper clearly assesses the impact of the appropriate political body on the operation of a specific public organization and judges the effectiveness of control systems utilized to ensure effectiveness, efficiency, and legality in its operation




 
Paper explains the responsibilities and interrelationship between the appropriate political body and a specific public organization and judges the effectiveness of control systems utilized to ensure effectiveness, efficiency, and legality in its operations

 
Paper explains the responsibilities and interrelationship between the appropriate political body and a specific public organization and identifies its control systems

 
Paper does not explain interrelationship between an organization and its political body or identify control systems in place

 
Terminology                                                                                                                                                                                                                                                
Outcomes
1, 2, 3, 4, 5                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
Paper demonstrates proper use of terminology with no errors

 
Paper demonstrates proper use of terminology with no more than one error

 
Paper demonstrates proper use of terminology with no more than two errors

 
Paper shows three or more errors

 
Concepts                                                                                                                                                                                                                                                   
Outcomes
1, 2, 5                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
Paper utilizes concepts related to organization theory, communication theory, and organizational behavior with no errors










 
Paper utilizes concepts related to organization theory, communication theory, and organizational behavior with one error

 
Paper utilizes concepts related to organization theory, communication theory, and organizational behavior with two errors

 
Paper utilizes concepts related to organization theory, communication theory, and organizational behavior with three or more errors

 
Application                                                                                                                                                                                                                                                
Outcomes
5                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
Paper illustrates how specific organizational behavior and conflict resolution issues within an organization support theory and unique features caused by the public nature of the organization












 
Paper illustrates how specific organizational behavior and conflict resolution issues within an organization support theory

 
Paper describes organizational behavior and conflict resolution issues within an organization

 
Paper contains no information on organizational behavior and conflict resolution issues 
Whole Artifact                                                                                                                                                                                                                                             
Outcomes
1, 2, 3, 4, 5                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
Artifact communicates effectively and contains no errors in paper format items:  MLA, spelling, punctuation, paragraph and sentence structure, and citations.



 
Artifact communicates effectively and contains no more than 5 errors in:  MLA. spelling, punctuation, paragraph and sentence structure, and citations

 
Artifact communicates effectively and contains no more than 10 errors in:  MLA, spelling, punctuation, paragraph and sentence structure, and citations

 
Artifact does not communicate effectively and contains more than 10 errors in:  MLA, spelling, punctuation, paragraph and sentence structure, and citations

 
Component                                                                                                                                                                                                                                                  
Outcomes
1, 2, 3, 4, 5                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
Each section of the paper communicates effectively and demonstrates no errors in paper format items: MLA, spelling, punctuation, paragraph and sentence structure, and citations.

 
Each section of the paper communicates effectively and demonstrates no more than one error in: MLA, spelling, punctuation, paragraph and sentence structure, and citations.

 
Each section of the paper communicates effectively and demonstrates no more than two errors in:  MLA , spelling, punctuation, paragraph and sentence structure, and citations

 
No section communicates effectively 

Copyright:

This material is protected by copyright
                               and can not be reused without author permission.

Last Updated:5/6/2012 2:38:05 PM