HC461 The Hospital and the Community

for F1B 2011

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Mission Statement: The mission of Park University, an entrepreneurial institution of learning, is to provide access to academic excellence, which will prepare learners to think critically, communicate effectively and engage in lifelong learning while serving a global community.

Vision Statement: Park University will be a renowned international leader in providing innovative educational opportunities for learners within the global society.


HC 461 The Hospital and the Community


F1B 2011 BL


Sanchez, Cynthia


Adjunct Faculty



Office Hours

By Appointment

Daytime Phone

(915) 577-7963

Other Phone

(915) 740-4118



Semester Dates

August 15, 2011 - October 9, 2011

Class Days


Class Time

5:00 - 7:30 PM



Credit Hours



HOSPITALS: What They Are and HowThey Work, 4th Ed, by Donald J. Griffin, ISBN-13; 9780763791094, 2012.

Textbooks can be purchased through the MBS bookstore

Textbooks can be purchased through the Parkville Bookstore

Additional Resources:

Publication Manual of the American Psychological Association, Sixth Edition (6th Edition) by
American Psychological Association

McAfee Memorial Library - Online information, links, electronic databases and the Online catalog. Contact the library for further assistance via email or at 800-270-4347.
Career Counseling - The Career Development Center (CDC) provides services for all stages of career development.  The mission of the CDC is to provide the career planning tools to ensure a lifetime of career success.
Park Helpdesk - If you have forgotten your OPEN ID or Password, or need assistance with your PirateMail account, please email helpdesk@park.edu or call 800-927-3024
Resources for Current Students - A great place to look for all kinds of information http://www.park.edu/Current/.

Course Description:
HC461 The Hospital and the Community: Issues specific to the organization and administration of hospitals, their scope of services in relation to community need, and relationships with community health care services. Topics covered dealing with the unique aspects of administration of hospitals and internal departments include improvement of organizational performance, personnel productivity, strategic planning, cost containment, materials management, image in the community, medical staff recruitment, patient census and utilization of services and contracting for services from external suppliers. 3:0:3

Educational Philosophy:

Mrs. Sanchez's educational philosophy is to guide, provide access to information rather than acting as the primary source of information. Student's will learn through interactiveness based on lectures, readings, examinations, and a reasearch paper. She believes that personal growth and individual development will lead to "new ways to expand and improve society." Education is a value; she learns with and from her students.

Learning Outcomes:
  Core Learning Outcomes

  1. Students will explain the governing bodies of hospitals.
  2. Students will justify the role of the hospital in and to its community.
  3. Students will compare and contrast the various departments and ancillary services of the hospital.
  4. Students will integrate concepts such as organizations, personnel and professional relationships, strategic planning, cost containment and other factors in the improvement of the organization's performance.

  Instructor Learning Outcomes
  1. 1. Differentiate between the various concepts involved in order to improve an organizations's performance.
  2. 2. Demonstrate a understanding of the various departments and ancillary services of the hospital.
  3. 3. Demonstrate an understanding of governing bodies of hospitals and the impact they may have in the community.
Core Assessment:

Class Assessment:

Examination (mid-term and final), research paper, and presentation.
A closed book, closed notes comprehensive examination that must be administered and proctored in the classroom is not to be given as a take-home examination. Students should not have access to the exam or its questions before it is administered.


 Mid-Term Exam         20 points
 Final Exam                  30 points
 Research Paper           25 points
 Research Presentation  15 points
Class Participation         10 points
Total                           100 points
A = 90-100
B = 80-89
C = 70-79
D = 60-69
F = 59 and below

The course grade for students will be based on the overall average of homework and tests taken during the course in accordance with the weighting of the various requirements as stated in the syllabus.

All final exams in all School of Business courses will be comprehensive and will be closed book and closed notes. They will constitute 30% of the total course grade and will not be a take-home exam. They will be completed during the test week in the period designated by the registrar or by the Proctor in the case online courses. If calculators are allowed, they will not be multifunctional electronic devices that include features such as: phones, cameras, instant messaging, pagers, and so forth. Electronic Computers will not be allowed on final exams unless an exception is made by the Dean of the School of Business.

Late Submission of Course Materials:
Students are responsible for ensuring timely submission of their coursework. If circumstances arise, it is the student's responsibility to discuss the situation with the instructor ahead of time. Assignments will be considered late if submitted 24 hours after the due date. Any work submitted late will have a penalty of 1 point deduction for each day for up to (5) days past the due date. Assignments will not be accepted after (5) days, resulting in zero (0) points for the assignment.

Classroom Rules of Conduct:

Students will act in a mature and appropriate manner at all times. They are expected to treat their fellow classmates with respect. Students are expected to arrive on time for class and will be prepared for the lesson outlined. Cell phones will be turned off.

Course Topic/Dates/Assignments:

Weekly Assignments
Please Read Chapter 2 Before Class
   Week 1   8/16/11 Lecture/Discussion of Chapter 2 Hospitals and Important Hospital Trends
                              Read Chapter 3
                  8/18/11 Lecture/Discussion of Chapter 3 Organizational Structure, the Governing Body, and the
                              Read Chapter 4
   Week 2   8/23/11 Lecture/Discussion of Chapter 4 Doorways into the Hospital
                              Read Chapter 5
                 8/25/11 Discussion of Chapter 5 The Medical Staff
                              Read Chapter 7
   Week 3   8/30/11 Lecture/Discussion of Chapter 7 Nursing Services 
                              Read Chapter 8 
                  9/01/11 Lecture/Discussion of Chapter 8 Older Patients in the Hopital - Geriatrics
Read Chapter 21 
   Week 4   9/06/11  Lecture/Discussion of Chapter 21 The Importance of Diversity in a Healthcare Organization
                             Review for Mid-term Exam
                 9/08/11  Midterm Exam
                              Read Chapter 22
   Week 5   9/13/11  Discuss Midterm Exam
                               Lecture/Discussion of Chapter 22 Hospital Accreditation and Licensing 
                               Read 24
                  9/15/11  Lecture/Discussion of Chapter 24 Strategic Planning
                               Read Chapter 27
   Week 6   9/20/11  Lecture/Discuss of Chapter 27 Compliance and Performance Improvement in Hospitals 
                               Read Chapter 28
                  9/22/11  Lecture/Discuss of Chapter 28 The Importance of Bioethics
                               Research paper due
   Week 7   9/27/11   Presentations
                                Read Chapter 18
                  9/29/11   Presentation if necessary or Lecture/Discussion of Chapter 18 Supporting the Medical Center
                                Review for Final Exam
   Week 8   10/4/11   Final Exam
                 10/6/11   Discuss Final Exam

Academic Honesty:
Academic integrity is the foundation of the academic community. Because each student has the primary responsibility for being academically honest, students are advised to read and understand all sections of this policy relating to standards of conduct and academic life. Park University students and faculty members are encouraged to take advantage of the University resources available for learning about academic honesty (www.park.edu/current or http://www.park.edu/faculty/).from Park University 2011-2012 Undergraduate Catalog Page 93

Plagiarism involves the use of quotations without quotation marks, the use of quotations without indication of the source, the use of another's idea without acknowledging the source, the submission of a paper, laboratory report, project, or class assignment (any portion of such) prepared by another person, or incorrect paraphrasing. from Park University 2011-2012 Undergraduate Catalog Page 93

Attendance Policy:
Instructors are required to maintain attendance records and to report absences via the online attendance reporting system.

  1. The instructor may excuse absences for valid reasons, but missed work must be made up within the semester/term of enrollment.
  2. Work missed through unexcused absences must also be made up within the semester/term of enrollment, but unexcused absences may carry further penalties.
  3. In the event of two consecutive weeks of unexcused absences in a semester/term of enrollment, the student will be administratively withdrawn, resulting in a grade of "F".
  4. A "Contract for Incomplete" will not be issued to a student who has unexcused or excessive absences recorded for a course.
  5. Students receiving Military Tuition Assistance or Veterans Administration educational benefits must not exceed three unexcused absences in the semester/term of enrollment. Excessive absences will be reported to the appropriate agency and may result in a monetary penalty to the student.
  6. Report of a "F" grade (attendance or academic) resulting from excessive absence for those students who are receiving financial assistance from agencies not mentioned in item 5 above will be reported to the appropriate agency.

Park University 2011-2012 Undergraduate Catalog Page 96

Disability Guidelines:
Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: http://www.park.edu/disability .


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Last Updated:7/27/2011 7:31:53 PM