CJ300 Agency Administration

for F2B 2011

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Mission Statement: Park University provides access to a quality higher education experience that prepares a diverse community of learners to think critically, communicate effectively, demonstrate a global perspective and engage in lifelong learning and service to others.

Vision Statement: Park University, a pioneering institution of higher learning since 1875, will provide leadership in quality, innovative education for a diversity of learners who will excel in their professional and personal service to the global community.


CJ 300 Agency Administration


F2B 2011 BL


DeAngelis, George A.


Senior Instructor/Adjunct Faculty


Bachelor of Science  Administration of Criminal Justice
Master of Science Administration of Justice and Security
Master of Arts Management

Office Location

Bldg 614, Room 2

Office Hours

contact 915.252.3323

Daytime Phone





Web Page


Semester Dates

17 October-December 11, 2011

Class Days


Class Time

7:40 - 10:10 PM

Credit Hours



Criminal Justice Management: Theory & Practice in Justice Centered Organizations
by Stoher, Mark K & Collina, Peter A
2009, Oxford University Press
ISBN-10 0-10-53376-1
ISBN-13 987-0-19-533761-7

Textbooks can be purchased through the MBS bookstore

Textbooks can be purchased through the Parkville Bookstore

Additional Resources:

McAfee Memorial Library - Online information, links, electronic databases and the Online catalog. Contact the library for further assistance via email or at 800-270-4347.
Career Counseling - The Career Development Center (CDC) provides services for all stages of career development.  The mission of the CDC is to provide the career planning tools to ensure a lifetime of career success.
Park Helpdesk - If you have forgotten your OPEN ID or Password, or need assistance with your PirateMail account, please email helpdesk@park.edu or call 800-927-3024
Resources for Current Students - A great place to look for all kinds of information http://www.park.edu/Current/.


Course Description:
CJ300 Agency Administration: This intermediate course examines management models, administrative techniques and patterns of organizational structure characteristic of criminal justice agencies. Prerequisites: CJ100 and either CJ231, CJ232 or CJ233. 3:0:3

Educational Philosophy:
 Your instructor's educational philosophy is based upon lectures, examinations, research from web sites, writings from outside sources, and dialog with students. Assignments are intended to encourage thoughtful exploration of ideas and application of information provided during the course. Contradictory thoughts are encouraged as part of the learning process. Students are expected to ask questions about something they do not know.

Learning Outcomes:
  Core Learning Outcomes

  1. Compare criminal justice organizations and understand why they should be studied.
  2. Critique the process-related features of criminal justice components that explain these institutions and our understanding of them.
  3. Distinguish the key concepts used in the study of these organizations.
  4. Analyze the functions of the administration of law enforcement systems, the courts, and corrections.
  5. Evaluate organizational effectiveness and policy-making in different organizations.

  Instructor Learning Outcomes
  1. Identify problematic area in applying management theories to criminal justice agencies
  2. Demonstrate knowledge of ethical issues in criminal justice and develop organizational trust
Core Assessment:

For CJ300, the student will analyze and report on a section/bureau/division in a criminal justice agency. The focus of the analysis is to examine the manner in which the section/bureau/division influences agency operations. Examples include Human Resources Section, Records Division, Office of Legal Affairs, Internal Affairs and/or Professional Standards, Labor Relations Office, Budget Section for the ABC County Sheriff’s Office or the DEF Juvenile Detention Center. 

The purposes in conducting and writing this study are to improve your ability to synthesize, analyze, and evaluate information carefully and objectively, solve problems effectively, present your ideas in clear written form directed to a specific audience, in this case, your class. 

To complete this project, you should: 

  1. Select the agency and section/bureau/division in which you are interested.
  2. Gather materials from the agency, such as organization charts, annual reports, and budgets.
  3. Interview persons working in the section about their job(s).
  4. Observe the activities in the section.
  5. Describe the structure, practice, and procedures of the agency and of the section you plan to analyze.
  6. Describe the procedures you will use to conduct your study including interviewing some people who work in the section.
  7. Compare similar agencies.
  8. Describe the results of your study.
  9. Make conclusions about your findings, including the positive and negative aspects you discovered. 

Your paper must include:

  1. A cover page
  2. Introduction
  3. Methodology section
  4. Discussion
  5. Reference page
  6. Appendix which might include a summary of your interview(s) and organization charts of your agency and your section 

The text of this paper should be at least 2,000 words or eight pages typewritten or computer-generated, not counting the cover page, reference pages, appendices. You must demonstrate that you understand the terminology and the concepts used in the section of the agency you study and that you know how to apply these concepts.   You must demonstrate that you can synthesize, analyze, and evaluate information. You must correctly use APA format in source citation both in the body of the paper and in the reference page. 

You will present your paper in class in a manner selected by the instructor for your course.

Link to Class Rubric

Class Assessment:
There will be four quizzes collectively valued at 20% of the total grade. In addition, students must complete a proctored mid-term and final examination with a value of 25% each. Students must also complete the core assessment (research paper) valued at 20%. Detail information about the paper will be discussed in class. Participation will factor 10% of the total grade. Additional class work may be assigned during the term as per the discretion of the facilitator. Example: Students who are absent will be required to submit to submit an outline and a 300 word summary for each of the chapters covered in covered. The make-up work must be sent via drop-box by the beginning of the next scheduled class meeting. Failure to submit the makeup work will result in two point deduction. (Note: attendance is a component of participation)

The grading scale is as follows: A=90-100; B=80-89; C=70-79; D=60-69; F=0-59

Mid Term Exam                          25%

Final Exam                                 25%

Core Assessment                       20%

Four Quizzes                             20%
Participation                              10%

Total                                        100%

Each Student is responsible for:

Completing weekly reading assignments

Completing core assessment (research paper)

Completing four quizzes


Completing a proctored mid-term & final examination

Attending class on time and for entire assigned period

Late Submission of Course Materials:
Late work will be penalized as follows:

Research papers will be penalized five points for each class it is late.

Essays will be penalized one point for each class period late for a maximum of three. After three, the assignment will not be accepted. Students can, however, request extensions in advance if they cannot meet the assignment deadlines. If the request is approved, a new deadline will be agreed upon by student & facilitator.

Examination or quiz missed as a result of excused absence can be rescheduled within one week after the regularly scheduled exam date or at the earliest date circumstances allow.

Examination or quiz missed as a result of unexcused absence or tardiness will be recorded as an "F". There will be no examination retakes.

Classroom Rules of Conduct:
First and foremost, this is not an on-line class. Therefore, students who cannot commit to attending this class as scheduled should not enroll. Students are expected to attend class on time and to remain for the entire period. Continuous tardiness will impact participation grade. Leaving class early must be approved by the facilitator in order to receive attendance credit. Students must realize that due to the compressed schedule, class time is critical. Continued tardiness of 30 minutes or more will be cause for marking the student absent for that class period. Students missing class must personally notify the instructor via phone or email as soon as possible (do not text message). Asking a student to relay messages to the instructor will not be considered proper notification. Determination of what is an excused or unexcused absence remains with the discretion of the facilitator as per Park University policies. (See below) Students who miss the first day of class will miss important information about the class format, syllabus, text, exams, and core assessment assignment. This information will not be repeated due to limited class time. However, it will be your responsibility to become familiar with this information. Students who are disruptive, abusive, rude, or unruly towards any student, guest, or faculty will be removed from the class. Rude conducts towards the instructor includes disruptive chattering, doing homework, reading a book (other than the text) or newspaper, sleeping, or continuously leaving class to answer cell phone. Prohibited conduct is also cause for dismissal from the class. Such conduct includes plagiarism and dishonesty (in any manner or degree). Both will not be tolerated. Submitting the same work (presumably your work) for two different assignments is not plagiarism but it is considered unethical, even if the two assignments were completed for different classes. If it is discovered that a paper or other assignment was previously prepared for another course, or learning institution, it is an academic impropriety and will result in a "0" grade. Coursework must uphold the high standards of academic integrity. Nonacademic information resources, such as Wikipedia.org, Ask.com, Encarta.msn.com, Infoplease.com, etc are not allowed because they are not credible, accurate, or peer reviewed. Computer technologies make writing and revising easier. However, students must recognize that technology can also cause problems.  Problems can occur such as printers running out of ink and hard drives crashing.  Nevertheless students must be responsible for planning ahead and meeting deadlines in spite of these issues.  Be sure to save copies of your work to a disk, a hard drive, and print out paper copies for backup purposes. Assignments will be delivered via E-companion drop-box in a compatible file.

Course Topic/Dates/Assignments:

Oct.18           Class Orientation, Chapter 1 Criminal Justice Management: The Big, the Bad, and
                      the Beautiful
Oct.20           Finish Chapter 1, Chapter 2 Surveying the Landscape of Criminal Justice
Oct.25          Chapter 3 Managing Trouble-Deviance, Force, & Harassment-Using Ethics
Oct.27          Chapter 4 Service Values The Administrative & Management Theory in
                     Perspective, Quiz #1
Nov.01         Chapter 5 Communications, Video Presentation- CJ Deviance
Nov.03         Chapter 6 Socialization, Roles, and Power, Quiz #2,  Review for MT Exam
Nov.08         MT Exam Chapters 1-6
Nov.10         Chapter 7 Leadership & Criminal Justice Organizations
Nov.15         Chapter 8 Personnel Processes & Practices
Nov.17         Chapter 9 Selection Issues: Workforce 200, Diversity & Affirmative Action
Nov.22         Chapter 10 Reaching Beyond the Expected-Managing Standards & Accreditation
                     Quiz #3
Nov.29         Chapter strategic Planning & Budgeting , Papers Due
Dec.01         Chapter 12 Decision Making & Prediction
Dec.06         Chapter 13 Model Management Practices, Quiz #4, Review Final Exam
Dec.08         Final Class & Final Exam Chapters 7-13

Academic Honesty:
Academic integrity is the foundation of the academic community. Because each student has the primary responsibility for being academically honest, students are advised to read and understand all sections of this policy relating to standards of conduct and academic life. Park University students and faculty members are encouraged to take advantage of the University resources available for learning about academic honesty (www.park.edu/current or http://www.park.edu/faculty/).from Park University 2011-2012 Undergraduate Catalog Page 93

Plagiarism involves the use of quotations without quotation marks, the use of quotations without indication of the source, the use of another's idea without acknowledging the source, the submission of a paper, laboratory report, project, or class assignment (any portion of such) prepared by another person, or incorrect paraphrasing. from Park University 2011-2012 Undergraduate Catalog Page 93

Attendance Policy:
Instructors are required to maintain attendance records and to report absences via the online attendance reporting system.

  1. The instructor may excuse absences for valid reasons, but missed work must be made up within the semester/term of enrollment.
  2. Work missed through unexcused absences must also be made up within the semester/term of enrollment, but unexcused absences may carry further penalties.
  3. In the event of two consecutive weeks of unexcused absences in a semester/term of enrollment, the student will be administratively withdrawn, resulting in a grade of "F".
  4. A "Contract for Incomplete" will not be issued to a student who has unexcused or excessive absences recorded for a course.
  5. Students receiving Military Tuition Assistance or Veterans Administration educational benefits must not exceed three unexcused absences in the semester/term of enrollment. Excessive absences will be reported to the appropriate agency and may result in a monetary penalty to the student.
  6. Report of a "F" grade (attendance or academic) resulting from excessive absence for those students who are receiving financial assistance from agencies not mentioned in item 5 above will be reported to the appropriate agency.

Park University 2011-2012 Undergraduate Catalog Page 96

Disability Guidelines:
Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: http://www.park.edu/disability .


CompetencyExceeds Expectation (3)Meets Expectation (2)Does Not Meet Expectation (1)No Evidence (0)
Combines interviews, agency documents, observations, course text, and other resources (more than 8) into a consistent whole - other resources are books and/or referred journal articles Combines interviews, agency documents, observations, course text, and other resources (6 to 8) into a consistent whole - other resources are books and/or referred journal articles but somewhat superficial Combines interviews, agency documents, observations, course text, and other resources (less than 6) into a consistent whole - other resources are books and/or referred journal articles but superficial Some of the required elements (interviews, agency documents, observations, course text, and other sources are missing and 
Analyzes key elements using more than 8 sources Analyzes key elements using the 6 to 8 sources Analyzes key elements using less than  6 sources Analysis is not present in artifact 
Appraises the sources into congruous and thoughtful conclusions - thoughtful implies some original thinking Appraises the sources into congruous conclusions Appraises the sources into conclusions Evaluation is not present in artifact 
By using more than 10 words specific to the profession, the  artifact demonstrates an exceptional understanding of terminology By using 10 words specific to the profession, the  artifact demonstrates the expected understanding of terminology By using less than 10 words specific to the profession, the  artifact demonstrates an less than satisfactory understanding of terminology By not using words specific to the profession, the artifact fails to provide appropriate evidence 
By discussing more that 5 key ideas (those  specific to the profession), the  artifact demonstrates an exceptional understanding of concepts By discussing 5 key ideas (those specific to the profession), the  artifact demonstrates the expected understanding of  concepts By discussion less than 5 key concepts (those  specific to the profession), the  artifact demonstrates less understanding than expected An artifact that fails to discuss at least concepts is unsatisfactory 
The artifact shows multiple instances and exceptional understanding  of terminology and concepts throughout the paper The artifact shows sufficient and satisfactory use of terminology and concepts throughout the paper The artifact shows little and unsatisfactory use of terminology and concepts throughout the paper The artifact fails to demonstrate an understanding  of terminology and concepts appropriate to the profession 
Whole Artifact                                                                                                                                                                                                                                             
The artifact fewer than 5 errors in the APA writing convention and in the paper presentation (spelling, grammar, etc.) The artifact contains 5 to 10 errors in the APA writing convention and in the paper presentation (spelling, grammar, etc.) The artifact more than 10 errors in the APA writing convention and in the paper presentation (spelling, grammar, etc.) The artifact contains so many errors in the APA writing convention or in the paper presentation  that make it difficult to read 


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Last Updated:9/12/2011 5:59:31 PM