HC466 Plan & Org Comm Hlth Services

for S2T 2012

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Mission Statement: Park University provides access to a quality higher education experience that prepares a diverse community of learners to think critically, communicate effectively, demonstrate a global perspective and engage in lifelong learning and service to others.

Vision Statement: Park University, a pioneering institution of higher learning since 1875, will provide leadership in quality, innovative education for a diversity of learners who will excel in their professional and personal service to the global community.


HC 466 Plan & Org Comm Hlth Services


S2T 2012 DL


Wilson, Lesly S.


Adjunct Faculty


PhD in Organization and Managment- specialization in Leadership
Master of Public Administration- concentration in Healthcare Administration
BS in Occupational Therapy

Office Location


Office Hours

7pm-9pm (EST), weekends by appointment

Daytime Phone

1-888-439-4334 ex.1




Semester Dates

3/19/2012 to 5/13/2012

Class Days


Class Time


Credit Hours



Community-Based Health Organizations

Edition: 2005 • Bayne-Smith, Marcia

Wiley, John & Sons, Incorporated

ISBN: 9780787964863

Textbooks can be purchased through the MBS bookstore

Textbooks can be purchased through the Parkville Bookstore

Additional Resources:

McAfee Memorial Library - Online information, links, electronic databases and the Online catalog. Contact the library for further assistance via email or at 800-270-4347.
Career Counseling - The Career Development Center (CDC) provides services for all stages of career development.  The mission of the CDC is to provide the career planning tools to ensure a lifetime of career success.
Park Helpdesk - If you have forgotten your OPEN ID or Password, or need assistance with your PirateMail account, please email helpdesk@park.edu or call 800-927-3024
Resources for Current Students - A great place to look for all kinds of information http://www.park.edu/Current/.
Advising - Park University would like to assist you in achieving your educational goals. Please contact your Campus Center for advising or enrollment adjustment information.
Online Classroom Technical Support - For technical assistance with the Online classroom, email helpdesk@parkonline.org or call the helpdesk at 866-301-PARK (7275). To see the technical requirements for Online courses, please visit the http://parkonline.org website, and click on the "Technical Requirements" link, and click on "BROWSER Test" to see if your system is ready.
FAQ's for Online Students - You might find the answer to your questions here.

Course Description:
HC466 Planning and Organizing Community Health Services: Organization and management of community based and public health agencies. Strategic planning for national, state, and local trends, community needs, and projected changes in society and health care. Administration of personnel, information systems, accreditation requirements, facilities, finances, external services contracts, community relations, and technology in clinics, home health, schools, industry, and other community based agencies. 3:0:3

Educational Philosophy:
The instructor's educational philosophy is one of interactiveness based on lectures, readings, interviews, peer reviews, examinations, internet research, discussions and writings.

Learning Outcomes:
  Core Learning Outcomes

  1. Apply management skills to the organization of community based and public health agencies.
  2. Design strategic planning in light of national, state and local trends and community needs and projected changes in society and health care.
  3. Coordinate the personnel, information systems, accreditation requirements, facilities, finances, external services contracts, community relations, and technology.
  4. Differentiate the organization and administration of hospitals to that of clinics, home health, schools, industry and other community based agencies.
  5. Differentiate the organization and administration of hospitals to that of clinics, home health, schools, industry and other community based agencies.

Core Assessment:

Class Assessment:

The student will be evaluated by his/her performance on mid-term examination, final examination, weekly discussions, quizzes, and individual work assignments.


Grading Criteria: In order for you to be considered for a passing grade, you must successfully complete all Learning Objectives, Assigned Readings, Instructor Lecture, Quizzes, and Discussion sections (as directed) for all 8 weeks, including familiarity with the Key Terms and Definitions deposited within the Overview.

Possible Points:




Total Points

Percentage Weight











Individual Work





Midterm Exam





Final Exam








Grading Scale




90 – 100

895 - 1000


80 – 89

795 – 894


70 – 79

695 – 794


60 – 69

595 – 694


Below 60

0 – 594




The course grade for students will be based on the overall average of homework and tests taken during the course in accordance with the weighting of the various requirements as stated in the syllabus.

All final exams in all School of Business courses will be comprehensive and will be closed book and closed notes. They will constitute 30% of the total course grade and will not be a take-home exam. They will be completed during the test week in the period designated by the registrar or by the Proctor in the case online courses. If calculators are allowed, they will not be multifunctional electronic devices that include features such as: phones, cameras, instant messaging, pagers, and so forth. Electronic Computers will not be allowed on final exams unless an exception is made by the Dean of the School of Business.

Late Submission of Course Materials:

Students will be penalized 1 point  for late submission assignments.   Assignments are considered late submissions if received 24 hours after due date with no prior communication/authorization concerning late submission. 

Classroom Rules of Conduct:

Students are expected to act in a mature and courteous manner in the online course environment.  A review of Netiquette definition http://en.wikipedia.org/wiki/Netiquette and some core rules  http://www.albion.com/netiquette/corerules.html  or posting and email communication is encouraged:   They will come to be prepared for the days lesson.

Course Topic/Dates/Assignments:

Week 1, March 19-25, 2012

Learning Objectives:

  • Recognize the social, economic, political, cultural, legal, and linguistic forces that influence the types of health services, and the methods of delivering health services in a local community.
  • Relate the many components that must be receptive to change within a local community; components essential for a health services to successfully organize and advance (e.g., political climate, strong social capital, social cohesion, a civil society, and a well-organized advocacy network).
  • Identify the changing roles of local, state, and federal government delivering health services in local communities.

Assignments due:

·        Discussion

·        Quiz

Week 2, March 26-April 1, 2012

Learning Objectives: 

  • Explain why a CBHO's organizational capacity [technological] to plan, advocate, deliver, monitor, and evaluate culturally acceptable preventive and primary care services must be developed to improve community health outcomes.
  • Explain the multiple functions a CBHO may adopt to organize residents in building the community's social capital and level of social cohesion which contributes to community empowerment and development and ultimately to improved health outcomes.
  • Explain the importance access to culturally appropriate health services serves in achieving and sustaining good-quality health outcomes.

Assignments due:

·        Discussion

·        Quiz

Week 3, April 2-8, 2012

Learning Objectives: 

    • Recognize the differences CBHOs may have between them in terms of structure, mission, and internal and external operations and how they contrast with hospitals, home health, schools, public health agencies.
    • Explain the importance a CBHO's mission statement serves to provide a guide for all of the organization's activities and programs.
    • Explain the importance of a board of directors role in setting the organization's policies and acting as the public face as a means to provide greater legitimacy in the eyes of the outside world.
    • Illustrate the importance of why an organizational structure of a CBHO should be defined in the important documents it crafts, which include the table of organization, a constitution and by-laws, a strategic plan, and a fund development plan.

Assignments due:

·        Discussion

·        Individual Work

Week 4, April 9-15, 2012

  • Learning Objectives: 
    • Explain the importance of why health is defined to include the underlying causes of diseases, perceptions of health and illness, and delivery and use of health care within a community's cultural, social, economic, and geopolitical aspects.
    • Cite why services to ethnic and immigration populations are more effective when they are neighborhood-based; when community members are included in the assessment of needs and the design, development, implementation, and evaluation of programs.
    • Point out why poor health is closely associated with low socioeconomic status, and why any attempt to address the health care needs of a population must provide families with economic opportunities, social networks, and services that help them.

Assignments due:

·        Discussion

·        Individual Work

Week 5, April 16-22, 2012

  • Learning Objectives: 
    • Recall that state legislatures determine how much power city governments have and the minimum services they must provide for residents.
    • Indicate the mix of skills nonprofits have had to develop to survive; skills that equip them to negotiate for their share of city resources.
    • Explain how political advocacy can extract the necessary goods and services from the system and contribute to long-term community sustainability. 

Assignments due:

·        Discussion

·        Quiz

·        Midterm Exam

Week 6, April 23-29, 2012

  • Learning Objectives: 
    • Recognize CBHOs rely heavily on government funding for support, a more restrictive health care financial environment, and face market competition that threatens long-term survival. 
    • Identify how CBHOs must increase their chances of survival to ensure growth and sustainability.
    • Identify why CBHOs must evaluate their programs and services in order to amass the kinds of data that will provide evidence of what strategies are effective, how they were implemented, and what makes the CBHO approach a successful format for improving health outcomes. 

Assignments due:

·        Discussion

·        Quiz

Week 7, April 30-May 6, 2012

  • Learning Objectives: 
    • Cite the most significant domestic challenge for government and health care systems in the U.S.
    • Explain why CBHOs are centrally positioned to transform health delivery by empowering communities and improving health outcomes.
    • Explain the various health services models (CBHOs, CHCs, CBOs) and illustrate how they share common goals; organizing for the purpose of rebuilding social capital and social cohesion and strengthening civil society; organizing for community health education based on the principles of participation and; organizing as a process of community empowerment and leadership development that ultimately leads to community change. 

Assignments due:

·        Discussion

·        Quiz

Week 8, May 7-13, 2012

  • Weekly Learning Objectives: 
    • Defend the vision for the future of health care in the U.S. being replicated around the world that includes greater emphasis on prevention, education, and wellness; greater attention to nonmedical contributing factors to premature morbitity; and a more comprehensive focus on the whole person. 
    • Explain how CBHOs stand out as the most viable component of the health care system for delivery of preventive, wellness, and advocacy services.
    • Explain how CBHOs are uniquely positioned to be the trusted stewards of information regarding client or patient use of culturally sanctioned healers and age-old health practices, which is information that is not likely to be shared with mainstream providers.

Assignments due:

·        Discussion

·       Individual Work

·        Final Exam

Academic Honesty:
Academic integrity is the foundation of the academic community. Because each student has the primary responsibility for being academically honest, students are advised to read and understand all sections of this policy relating to standards of conduct and academic life. Park University students and faculty members are encouraged to take advantage of the University resources available for learning about academic honesty (www.park.edu/current or http://www.park.edu/faculty/).from Park University 2011-2012 Undergraduate Catalog Page 93

Plagiarism involves the use of quotations without quotation marks, the use of quotations without indication of the source, the use of another's idea without acknowledging the source, the submission of a paper, laboratory report, project, or class assignment (any portion of such) prepared by another person, or incorrect paraphrasing. from Park University 2011-2012 Undergraduate Catalog Page 93

Attendance Policy:
Instructors are required to maintain attendance records and to report absences via the online attendance reporting system.

  1. The instructor may excuse absences for valid reasons, but missed work must be made up within the semester/term of enrollment.
  2. Work missed through unexcused absences must also be made up within the semester/term of enrollment, but unexcused absences may carry further penalties.
  3. In the event of two consecutive weeks of unexcused absences in a semester/term of enrollment, the student will be administratively withdrawn, resulting in a grade of "F".
  4. A "Contract for Incomplete" will not be issued to a student who has unexcused or excessive absences recorded for a course.
  5. Students receiving Military Tuition Assistance or Veterans Administration educational benefits must not exceed three unexcused absences in the semester/term of enrollment. Excessive absences will be reported to the appropriate agency and may result in a monetary penalty to the student.
  6. Report of a "F" grade (attendance or academic) resulting from excessive absence for those students who are receiving financial assistance from agencies not mentioned in item 5 above will be reported to the appropriate agency.
ONLINE NOTE: Students must participate in an academically related activity on a weekly basis in order to be marked present in an online class. Examples of academically-related activities include but are not limited to: contributing to an online discussion, completing a quiz or exam, completing an assignment, initiating contact with a faculty member to ask a course related question, or using any of the learning management system tools.

Park University 2011-2012 Undergraduate Catalog Page 96

Disability Guidelines:
Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: http://www.park.edu/disability .


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Last Updated:3/16/2012 11:08:54 PM