HC461 The Hospital and the Community

for S2B 2012

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Mission Statement: Park University provides access to a quality higher education experience that prepares a diverse community of learners to think critically, communicate effectively, demonstrate a global perspective and engage in lifelong learning and service to others.

Vision Statement: Park University, a pioneering institution of higher learning since 1875, will provide leadership in quality, innovative education for a diversity of learners who will excel in their professional and personal service to the global community.


HC 461 The Hospital and the Community


S2B 2012 BL


Robinson, Dashawn


Adjunct Faculty


M.A. Human Resource Development
Ph.D. Candidate, Business w/Spec. Health Care Administration

Office Location


Office Hours

Before or After Class, or By Appointment

Daytime Phone

(915) 667-8166



Semester Dates

March 19, 2012 - May 13, 2011

Class Days


Class Time

8:00 - 1:00 PM

Credit Hours


Griffin, D.J. (2012). Hospitals: What they are and how they work. (4th ed.). ISBN-13 9780763791094

Textbooks can be purchased through the MBS bookstore

Textbooks can be purchased through the Parkville Bookstore

Additional Resources:

McAfee Memorial Library - Online information, links, electronic databases and the Online catalog. Contact the library for further assistance via email or at 800-270-4347.
Career Counseling - The Career Development Center (CDC) provides services for all stages of career development.  The mission of the CDC is to provide the career planning tools to ensure a lifetime of career success.
Park Helpdesk - If you have forgotten your OPEN ID or Password, or need assistance with your PirateMail account, please email helpdesk@park.edu or call 800-927-3024
Resources for Current Students - A great place to look for all kinds of information http://www.park.edu/Current/.


Course Description:
HC461 The Hospital and the Community: Issues specific to the organization and administration of hospitals, their scope of services in relation to community need, and relationships with community health care services. Topics covered dealing with the unique aspects of administration of hospitals and internal departments include improvement of organizational performance, personnel productivity, strategic planning, cost containment, materials management, image in the community, medical staff recruitment, patient census and utilization of services and contracting for services from external suppliers. 3:0:3

Educational Philosophy:
Mr. Robinson believes that students learn when they are exposed to different ways of understanding the material. This sort of educational typology refers to reading, elaboration through lectures, presentation of diverse visual media, and discussions of the material. In addition to projects that require putting it all together; give every type of learner several ways to synthesize the subject matter. He also understands that it is crucial to promote other kinds of learning, than that related to course material. Students should learn critical-thinking through questions posed and class discussions. The structure of projects should lead to improvement of social skills. Projects that require classroom presentations can improve communication skills and professionalism. As both a professor and Ph.D. Candidate, his most satisfying experiences in the classroom have revolved around the powerful impression that, in the strange spell of a discussion or lecture, it is possible to see the world differently.

Learning Outcomes:
  Core Learning Outcomes

  1. Students will explain the governing bodies of hospitals.
  2. Students will justify the role of the hospital in and to its community.
  3. Students will compare and contrast the various departments and ancillary services of the hospital.
  4. Students will integrate concepts such as organizations, personnel and professional relationships, strategic planning, cost containment and other factors in the improvement of the organization's performance.

Core Assessment:

Class Assessment:

 Midterm Examination  20 points
 Research Paper  25 points
 Powerpoint Presentation  15 points
 Final Examination  30 points
 Class Participation               10 points
 Total  100 points 


A = 90 - 100
B = 80 - 89
C = 70 - 79
D = 60 - 69
F = < 59

The course grade for students will be based on the overall average of homework and tests taken during the course in accordance with the weighting of the various requirements as stated in the syllabus.

All final exams in all School of Business courses will be comprehensive and will be closed book and closed notes. They will constitute 30% of the total course grade and will not be a take-home exam. They will be completed during the test week in the period designated by the registrar or by the Proctor in the case online courses. If calculators are allowed, they will not be multifunctional electronic devices that include features such as: phones, cameras, instant messaging, pagers, and so forth. Electronic Computers will not be allowed on final exams unless an exception is made by the Dean of the School of Business.

Late Submission of Course Materials:

Classroom Rules of Conduct:
Students are expected to act in a mature and professional matter at all times. In addition, students are expected to arrive on time for class, and be prepared for the lecture/lesson as outlined. Cell phones will be turned off during class time.

Course Topic/Dates/Assignments:
Week 1

Administrative announcements, discussion of the course description, requirements, and introductory comments. Discussion of APA format and research paper requirements.

Chapter 2. Hospital Trends
Chapter 3. Governance and Organizational Structure
Chapter 4. Doorways into the Hospital

Week 2

Chapter 5. Medical Staff
Chapter 6. Physician Extenders
Chapter 7. Nursing Services

Week 3

Chapter   8. Geriatrics
Chapter 14. Pharmacy
Chapter 15. Hospital Essentials (Support Services)
Midterm Review

Week 4

Midterm Examination
Chapter 16. Social Services
Chapter 17. Health Informatics
Chapter 18. Hospital Facility Support Systems

Week 5

Chapter 19. Hospital Safety
Chapter 20. Administrative Services
Chapter 21. Diversity in Healthcare Organizations
Chapter 22. Hospital Accreditation and Licensing

Week 6

Research Paper Due
Chapter 23. Marketing
Chapter 24. Strategic Planning
Chapter 27. Compliance and Performance Improvement

Week 7

Class Presentations Due
Chapter 28. Bioethics
Holistic Perspective
Final Review

Week 8

Synthesis of Course Objectives
Final Examination

Academic Honesty:
Academic integrity is the foundation of the academic community. Because each student has the primary responsibility for being academically honest, students are advised to read and understand all sections of this policy relating to standards of conduct and academic life. Park University students and faculty members are encouraged to take advantage of the University resources available for learning about academic honesty (www.park.edu/current or http://www.park.edu/faculty/).from Park University 2011-2012 Undergraduate Catalog Page 93

Plagiarism involves the use of quotations without quotation marks, the use of quotations without indication of the source, the use of another's idea without acknowledging the source, the submission of a paper, laboratory report, project, or class assignment (any portion of such) prepared by another person, or incorrect paraphrasing. from Park University 2011-2012 Undergraduate Catalog Page 93

Attendance Policy:
Instructors are required to maintain attendance records and to report absences via the online attendance reporting system.

  1. The instructor may excuse absences for valid reasons, but missed work must be made up within the semester/term of enrollment.
  2. Work missed through unexcused absences must also be made up within the semester/term of enrollment, but unexcused absences may carry further penalties.
  3. In the event of two consecutive weeks of unexcused absences in a semester/term of enrollment, the student will be administratively withdrawn, resulting in a grade of "F".
  4. A "Contract for Incomplete" will not be issued to a student who has unexcused or excessive absences recorded for a course.
  5. Students receiving Military Tuition Assistance or Veterans Administration educational benefits must not exceed three unexcused absences in the semester/term of enrollment. Excessive absences will be reported to the appropriate agency and may result in a monetary penalty to the student.
  6. Report of a "F" grade (attendance or academic) resulting from excessive absence for those students who are receiving financial assistance from agencies not mentioned in item 5 above will be reported to the appropriate agency.

Park University 2011-2012 Undergraduate Catalog Page 96

Disability Guidelines:
Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: http://www.park.edu/disability .

Additional Information:



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Last Updated:2/13/2012 9:37:42 AM