HA620 Healthcare Leadeship Capstone Seminar

for FAP 2011

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Mission Statement: Park University provides access to a quality higher education experience that prepares a diverse community of learners to think critically, communicate effectively, demonstrate a global perspective and engage in lifelong learning and service to others.

Vision Statement: Park University, a pioneering institution of higher learning since 1875, will provide leadership in quality, innovative education for a diversity of learners who will excel in their professional and personal service to the global community.


HA 620 Healthcare Leadeship CapstoneSeminar


FAP 2011 DLA


Organ, Alan


Graduate Adjunct Professor


B.S. (Chemistry) University of California, Los Angeles
Ph.D. (Biology - Physiology & Cell Biology), University of Kansas, Lawrence, Kansas
M.D. (Medicine) University of Missouri, Columbia, Missouri

Office Location

Downtown Kansas City, Missouri and Overland Park, Kansas

Office Hours

9:00 AM to 5:00 PM Monday to Friday

Daytime Phone

(913) 912-3227




Web Page


Semester Dates

Monday, August 15, 2011 to Sunday, December 11, 2011

Class Days


Class Time



Completions of 27 credit hours of M.H.L. courses and permission of the program director required. (From catalog 2011-2012)

Credit Hours


The following text is required and recommended:

Strategic Management of Health Care Organizations, Sixth Edition (2008)
Authors: Linda E. Swayne, W. Jack Duncan & Peter M. Ginter
ISBN: 978-1-4051-7918-8 (HB)
Publisher: Jossey-Bass (Wiley)

Textbooks can be purchased through the MBS bookstore

Textbooks can be purchased through the Parkville Bookstore

Additional Resources:
Journal articles, reports and other research will be provided during the course and will be required reading. Students will also required to review and report upon journal articles that students find during internet/library research and these articles can also serve as general background reading for discussions. You will find an excellent source of demographic information for your major project or internship at the US Census Bureau (www.census.gov).

The electronic database offered by Park University Library is an excellent resource for locating journal articles. To access the database:
1. Click on Library on the Park University Main web page.
2. Click on electronic databases.
3. I prefer to use EBSCOhost web (click on the database you prefer).
4. If using EBSCOhost web, click on Academic Search Elite.
5. Choose FULL TEXT to see the actual article.

The database has numerous other health-related publications that you will be able to access in the course of your research.

Students should also check the webliography and document sharing for additional internet links and sources.

McAfee Memorial Library - Online information, links, electronic databases and the Online catalog. Contact the library for further assistance via email or at 800-270-4347.
Career Counseling - The Career Development Center (CDC) provides services for all stages of career development.  The mission of the CDC is to provide the career planning tools to ensure a lifetime of career success.
Park Helpdesk - If you have forgotten your OPEN ID or Password, or need assistance with your PirateMail account, please email helpdesk@park.edu or call 800-927-3024
Resources for Current Students - A great place to look for all kinds of information http://www.park.edu/Current/.
Advising - Park University would like to assist you in achieving your educational goals. Please contact your Campus Center for advising or enrollment adjustment information.
Online Classroom Technical Support - For technical assistance with the Online classroom, email helpdesk@parkonline.org or call the helpdesk at 866-301-PARK (7275). To see the technical requirements for Online courses, please visit the http://parkonline.org website, and click on the "Technical Requirements" link, and click on "BROWSER Test" to see if your system is ready.
FAQ's for Online Students - You might find the answer to your questions here.

Course Description:
HA 620 Healthcare Capstone Seminar: This is capstone course for the M.H.L. program that will provide students the opportunity to integrate and synthesize previous course work in healthcare management. The focus of the course will be on the application of healthcare leadership and management theories and concepts. The course HA 620 Healthcare Capstone Seminar: This is capstone course will require a major project. (16 week course). PreReq: Completions of 27 credit hours of M.H.L. courses and permission of the program director required.

Educational Philosophy:
This Professor's educational philosophy is based on the belief that there should be an integration of theory and application in graduate professional coursework. In this class the I will take the role of a facilitator; posing questions for discussion, creating an environment where the critical analysis of issues and trends in the health care sector can occur, and encouraging students to explore how their decisions as health care leaders will impact upon the organization and delivery of health care services.

Learning Outcomes:
  Core Learning Outcomes

  1. Identify/discuss several important contemporary health care/health service administration issues.
  2. Analyze an issue, gather information, formulate defensible conclusions, and make recommendations for action.
  3. Write a formal research paper, in acceptable format, on the issue of health care rationing based on the required text as well as external student research.
  4. Demonstrate, through discussions and research, critical thinking about current health care challenges as detailed in the highest levels of thought conveyed in Bloom's Taxonomy.

Core Assessment:

Class Assessment:
At the conclusion of the course students will be able to:
1) Integrate and synthesize previous coursework in health care/health services administration.
2) Identify/discuss important contemporary health care/health service administration issues.
3) Analyze an issue, gather information, formulate defensible conclusions, and make recommendations for action.
4) Produce a formal applied research project that demonstrates knowledge and the application of healthcare strategic management principles and theories.
5) Compare and recommend alternatives for solving health care management problems/issues through the use of case studies.

Total points for the course = 304

 Points  Letter Grade
 273 - 304
 243 - 272
 213 - 242
 182 - 212
 Below 181

The breakdown of the points are as follows:

  1. Discussion assignments and class participation will constitute approximately 20 % of your grade (64 points)
  2. Case studies will constitute approximately 20 % of your grade (60 points)
  3. The strategic plan for your internship or health care organization will constitute 60 % of your grade (180 points)

Late Submission of Course Materials:
Work that is late will be graded down at least five points for each day it is late.Work that is submitted more than a week from the due date will not be accepted.Unless a student has a verifiable (outside documentation, such as a signed physician statement) medical excuse or verifiable (outside documentation required) emergency, the late paper policy will be exercised. Be aware that this a 16-week course, plan in advance and turn in your assignment or post early if you know that you will be unavailable during the deadline date.

Classroom Rules of Conduct:
Ground Rules for Online Communication &Participation
General email: Students should use email for private messages to the instructor and other students. When sending email other than assignments, you must identify yourself fully by name and class in all email sent to your instructor and/or other members of our class.
Online threaded discussions: are public messages and all writings in this area will be viewable by the entire class or assigned group members.
Online Instructor Response Policy:  Online Instructors will check email frequently and will respond to course-related questions within 24-48 hours.
Observation of "Netiquette": All your Online communications need to be composed with fairness, honesty and tact.  Spelling and grammar are very important in an Online course.  What you put into an Online course reflects on your level of professionalism.  Here are a couple of Online references that discuss writing Online http://goto.intwg.com/ and netiquette http://www.albion.com/netiquette/corerules.html.
Please check the Announcements area before you ask general course "housekeeping" questions (i.e. how do I submit assignment 3?).  If you don't see your question there, then please contact your instructor. 

Course Topic/Dates/Assignments:
Class Outline:
Week 1: Introduction: Strategic Management and the health care environment
Week 2: Conducting a Demographic and Socio-Economic Analysis
Week 3: Case Study: ASPIRE in Arkansas (Case Study # 4)
Week 4: Competitive Analysis
Week 5: Case Study: Emanuel Medical Center (Case Study # 13)
Week 6: Environmental Analysis
Week 7: Case Study Cooper Green and the Community Care Plan
Week 8: Development of an Internal and External Environmental Analysis of your Health Care Organization
Week 9: Establishing Strategic Direction
Week 10: Developing and Evaluating Strategies
Week 11: Case Study: Indian Health Services (Case # 7)
Week 12: Value Added Strategies
Week 13: Case Study: The Premier Health Care Alliance Emerges (Case # 18)
Week 14: Developing Strategies for your Health Care Organization
Week 15: Communication and Action Plans
Week 16: Final Project Due

Academic Honesty:
As a learning community, the University upholds the highest standards of academic integrity in all its academic activities, by faculty, staff, administrators and students. Academic integrity involves much more than respecting intellectual property rights. It lies at the heart of learning, creativity, and the core values of the University. Those who learn, teach, write, publish, present, or exhibit creative works are advised to familiarize themselves with the requirements of academic integrity and make every effort to avoid possible offenses against it, knowingly or unknowingly. Park University 2011-2012 Graduate Catalog Page 21


Plagiarism is the appropriation of another person's ideas, interpretation, words (even a few), data, statements, illustration or creative work and their presentation as one's own. An offense against plagiarism constitutes a serious academic misconduct.  Although offenses against academic integrity can manifest themselves in various ways, the most common forms of offenses are plagiarism and cheating. Plagiarism goes beyond the copying of an entire article. It may include, but is not limited to: copying a section of an article or a chapter from a book, reproduction of an art work, illustration, cartoon, photograph and the like and passing them off as one's own. Copying from the Internet is no less serious an offense than copying from a book or printed article, even when the material is not copyrighted.

Plagiarism also includes borrowing ideas and phrases from, or paraphrasing, someone else's work, published or unpublished, without acknowledging and documenting the source. Acknowledging and documenting the source of an idea or phrase, at the point where it is utilized, is necessary even when the idea or phrase is taken from a speech or conversation with another person.

Park University 2011-2012 Graduate Catalog Page 21

Attendance Policy:

Students must participate in an academically related activity on a weekly basis in order to be marked present in an online class. Examples of academically-related activities include but are not limited to: contributing to an online discussion, completing a quiz or exam, completing an assignment, initiating contact with a faculty member to ask a courserelated question, or using any of the learning management system tools.Park University 2011-2012 Graduate Catalog Page 25

Disability Guidelines:
Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: http://www.park.edu/disability .


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Last Updated:8/14/2011 10:48:33 PM