HC351 Org & Adm of Hlth Care Programs

for F1B 2011

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Mission Statement: The mission of Park University, an entrepreneurial institution of learning, is to provide access to academic excellence, which will prepare learners to think critically, communicate effectively and engage in lifelong learning while serving a global community.

Vision Statement: Park University will be a renowned international leader in providing innovative educational opportunities for learners within the global society.


HC 351 Org & Adm of Hlth Care Programs


F1B 2011 BL


Prado, Melvin


Adjunct Faculty


Fellow - American College of Healthcare Executives
MBA - Management
MPA - Healthcare Administration

Office Location


Office Hours

5:00 PM - 10:00 PM MST, Monday - Friday

Daytime Phone


Other Phone





Semester Dates

August 15, 2011 - October 9, 2011

Class Days


Class Time

7:40 PM - 10:10 PM

Credit Hours



Management Principles for Health Professionals, 5th Edition
Authors:  Liebler, Joan Gratto and McConell, Charles R.
Publisher:   Jones & Bartlett Learning
ISBN 978-0-7637-4617-9

Textbooks can be purchased through the MBS bookstore

Textbooks can be purchased through the Parkville Bookstore

Additional Resources:

McAfee Memorial Library - Online information, links, electronic databases and the Online catalog. Contact the library for further assistance via email or at 800-270-4347.
Career Counseling - The Career Development Center (CDC) provides services for all stages of career development.  The mission of the CDC is to provide the career planning tools to ensure a lifetime of career success.
Park Helpdesk - If you have forgotten your OPEN ID or Password, or need assistance with your PirateMail account, please email helpdesk@park.edu or call 800-927-3024
Resources for Current Students - A great place to look for all kinds of information http://www.park.edu/Current/.


Course Description:
HC351 Organization and Administration of Health Care Programs: Structure and implementation of various types of health care organizations and their internal departments, administrative theory; utilization; facilities management; accreditation; strategic planning; decision making theory; medical, nursing, and support staff supply, supervision, and evaluation; financial management; human relations; research and development; organizational culture and change theory; and other internal and external forces. 3:0:3

Educational Philosophy:

My goal as an instructor is to engage and inspire students to use various methods of learning to fully understand the material discussed in class and motivate them to research the subject matter further.   Due to the various methods students learn, I will present the material through lectures, PowerPoint presentations and handouts.
Each student will be assigned to a group of 4-5 participants that will present a 20-30 minute classroom presentation using visual media and handouts.  This project will not only tie the learned course material together, but give the students the opportunity to improve their speaking and presentation skills. 

Learning Outcomes:
  Core Learning Outcomes

  1. Define terminology and demonstrate general knowledge of the major issues and concepts of administering various forms of health facilities and programs.
  2. Explain the concepts and applications of management techniques utilized in medical facilities.
  3. Compare and contrast the supply and distribution of health professionals and institutions.
  4. Discuss the problems associated with the cost and availability of health care.
  5. Evaluate current and future priorities in the administration of health care in relation to the economy, social issues, ethics, politics, medical science and environmental issues.

  Instructor Learning Outcomes
  1. 1.  Describe the various functions of a manager.
  2. 2.  Describe and understand the health care environment and its continuous changes.
  3. 3.  Describe and understand the various functions of the Human Resources Department.
  4. 4.  Describe and understand the health care environment and the impact of labor unions.
Core Assessment:

Class Assessment:

Assessments                                                      Points                     Percentage
2  Quizzes (5 points each)                                    10                             10%
Mid-term Examination                                          25                             25%
Group Presentation                                               25                             25%
Final Examination                                                 30                              30%
Class Participation                                                10                             10%
Total                                                                   100                            100%


A = 90 - 100
B = 80 - 89
C = 70 - 79
D = 60 - 69
F = < 59 

The course grade for students will be based on the overall average of homework and tests taken during the course in accordance with the weighting of the various requirements as stated in the syllabus.

All final exams in all School of Business courses will be comprehensive and will be closed book and closed notes. They will constitute 30% of the total course grade and will not be a take-home exam. They will be completed during the test week in the period designated by the registrar or by the Proctor in the case online courses. If calculators are allowed, they will not be multifunctional electronic devices that include features such as: phones, cameras, instant messaging, pagers, and so forth. Electronic Computers will not be allowed on final exams unless an exception is made by the Dean of the School of Business.

Classroom Rules of Conduct:
Students will act in a mature and professional manner at all times.  Students are expected to arrive on time for class and be prepared for the lecture / lesson as outlined on the syllabus.  Cell phones will be on vibrate or turned off during class.

Course Topic/Dates/Assignments:

Weekly Assignments:  Read Chapter 1 before first class
Week #1  (Aug 15 & Aug 17)
Administrative announcements, syllabus handout, discussion of course description, course requirements, introductory comments and class introduction.  Discuss Chapters 1 & 2.  Class objectives are the following:
  • Examine megatrends in the health care environment
  • Identify the need for management strategies and organizational survival
  • Identify the phases of organizational life cycle that reflect major changes
  • Identify the impact of change on organizational life
  • Identify the manager's role as change agent
  • Identify the organizational change process
  • Identify specific strategies for dealing with resistance to change 
Week #2  (Aug 22 & Aug 24)
Discuss Chapters 3 & 4.  On Aug 24, during second hour of class, students will be given Quiz #1, covering Chapters 1-4.  Class objectives are the following:
  • The nature of management: art or science?
  • Define and review basic functions of management
  • Describe the major phases of the development of organizational management
  • Define systems approach
  • Define the management functions of planning
  • Characteristics of effective planning
  • Strategic planning 
Week #3  (Aug 29 & Aug 31)
Discuss Chapters 5 & 6.  Class objectives are the following:
  • Steps in decision making 
  • Bases for decision making
  • Decision - making tools and techniques
  • Fundamental concepts and principles 
  • The span of management 
  • Flexibility in organizational structure  
Week #4  (Sep 5 & Sep 7)
Discuss Chapters 7 & 8.  Review of material for Mid-term Exam on Monday, Sep 5.  Mid-term Exam will be on Wednesday, Sep 7.  Includes Chapters 1-7 and lecture material.  Class objectives are the following:
  • The continuing search for excellence 
  • Six - sigma strategies
  • Benchmarking
  • Tools of control
  • Uses of budget
  • Types of budgets
  • The budgetary process
  • Review Chapters 1-7 for Mid-term Exam on Monday, Sep 5
  • Mid-term Exam second hour of class on Wednesday, Sep 7
 Week #5  (Sep 12 & Sep 14)
Review Mid-term Exam results.  Discuss Chapters 9 & 10.  Class objectives are the following:
  • The nature of committees
  • The purposes and uses of committees
  • Advantages and disadvantages of committees
  • Theories of motivation
  • Strategies for employee motivation
  • Organizational conflict
  • The labor unions and collective bargaining agreements
  • Labor unions in health care
Week #6  (Sep 19 & Sep 21)
Quiz #2 on Monday, Sep 19, covering Chapters 8-11.  Discuss Chapters 11 & 12.  Wednesday, Sep 21, first group of students will present their 20-30 minute PowerPoint presentation during second hour of class.  Class objectives are the following:
  • Orientation, training and mentoring
  • The concept of power, influence and authority
  • Sources of power, influence and authority 
  • Importance of delegation
  • Leadership
  • Discipline
  • First Group presentation
Week #7  (Sep 26 & Sep 28)
Discuss Chapters 13 & 14.  Monday, Sep 26 and Wednesday, Sep 28;  Second and third group of students will present their 20-30 minute PowerPoint presentation during second hour of class.  Class objectives are the following:
  • Functions of the Human Resource Department
  • An increasing legalistic environment
  • Emphasis on service
  • Communication and the individual manager
  • Communication in organizations 
  • Second and third group PowerPoint presentations
Week #8  (Oct 3 and Oct 5)
Discuss Chapter 15.  Review for Final Examination on Monday, Oct 3, during second hour of class.  In-class Final Examination will be taken on Oct 5, 2011.  The exam will cover Chapters 8-15 and lecture materials.  Class objectives are the following:
  • Day to day management
  • Style and circumstances
  • The professional manager 
  • Review for Final Exam, Oct 3, 2011
  • Final Exam, Oct 5, 2011 





Academic Honesty:
Academic integrity is the foundation of the academic community. Because each student has the primary responsibility for being academically honest, students are advised to read and understand all sections of this policy relating to standards of conduct and academic life. Park University students and faculty members are encouraged to take advantage of the University resources available for learning about academic honesty (www.park.edu/current or http://www.park.edu/faculty/).from Park University 2011-2012 Undergraduate Catalog Page 93

Plagiarism involves the use of quotations without quotation marks, the use of quotations without indication of the source, the use of another's idea without acknowledging the source, the submission of a paper, laboratory report, project, or class assignment (any portion of such) prepared by another person, or incorrect paraphrasing. from Park University 2011-2012 Undergraduate Catalog Page 93

Attendance Policy:
Instructors are required to maintain attendance records and to report absences via the online attendance reporting system.

  1. The instructor may excuse absences for valid reasons, but missed work must be made up within the semester/term of enrollment.
  2. Work missed through unexcused absences must also be made up within the semester/term of enrollment, but unexcused absences may carry further penalties.
  3. In the event of two consecutive weeks of unexcused absences in a semester/term of enrollment, the student will be administratively withdrawn, resulting in a grade of "F".
  4. A "Contract for Incomplete" will not be issued to a student who has unexcused or excessive absences recorded for a course.
  5. Students receiving Military Tuition Assistance or Veterans Administration educational benefits must not exceed three unexcused absences in the semester/term of enrollment. Excessive absences will be reported to the appropriate agency and may result in a monetary penalty to the student.
  6. Report of a "F" grade (attendance or academic) resulting from excessive absence for those students who are receiving financial assistance from agencies not mentioned in item 5 above will be reported to the appropriate agency.

Park University 2011-2012 Undergraduate Catalog Page 96

Disability Guidelines:
Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: http://www.park.edu/disability .

Additional Information:



Each student will be assigned to a group of 4-5 students.  Each group will present a 20-30 PowerPoint presentation and have available handouts on a health care topic selected by the instructor.  PowerPoint presentations will be presented on weeks 6 and 7.  Student's grade will be a group grade for each student and will be based on:  presentation skills, knowledge of topic, preparedness, speaking skills and time limit.


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Last Updated:7/25/2011 6:42:45 PM