HC491 Snr Seminar in Hlth Care Mgmt

for U1B 2012

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Mission Statement: Park University provides access to a quality higher education experience that prepares a diverse community of learners to think critically, communicate effectively, demonstrate a global perspective and engage in lifelong learning and service to others.

Vision Statement: Park University, a pioneering institution of higher learning since 1875, will provide leadership in quality, innovative education for a diversity of learners who will excel in their professional and personal service to the global community.


HC 491 Snr Seminar in Hlth Care Mgmt


U1B 2012 BL


McGee, Jacqueline Y.


Adjunct Faculty


Master of Arts Health Care Management, Webster University
Master of Arts Human Resource Development, Webster University
Master of Arts Business Administration-Webster University

Office Location

After Class

Daytime Phone





Semester Dates

June 4, 2012 - July 29, 2012

Class Days


Class Time

5:00 - 10:00 PM

Credit Hours



Well-Managed Health Care Org. 7th ed.
Griffith, John r & White Kenneth  R

Textbooks can be purchased through the MBS bookstore

Textbooks can be purchased through the Parkville Bookstore

Additional Resources:

Publication Manual of the American Psychological Association, 6th edition
ISBN -10-1-4338-0561-8 (soft cover)  or ISBN 13 978-1-56793357-4

McAfee Memorial Library - Online information, links, electronic databases and the Online catalog. Contact the library for further assistance via email or at 800-270-4347.
Career Counseling - The Career Development Center (CDC) provides services for all stages of career development.  The mission of the CDC is to provide the career planning tools to ensure a lifetime of career success.
Park Helpdesk - If you have forgotten your OPEN ID or Password, or need assistance with your PirateMail account, please email helpdesk@park.edu or call 800-927-3024
Resources for Current Students - A great place to look for all kinds of information http://www.park.edu/Current/.

http://www.AAHAM- American Association of Healthcare Administrative Management.
http://www.AHRQ- Agency for healthcare Research and Quality
http://www.AMA- American Medical Association

Course Description:
HC491 Senior Seminar in Health Care Management: Capstone course in which students study selected topics on health care administration in depth. It is highly recommended that all major core courses be passed before enrolling in this course. 3:0:3

Educational Philosophy:
 My educational philosophy is to treat students as adult learners, exchanging views, opinions, thoughts, ideas, and real world experiences relating to health care system. Readings and examinations contribute to the learning process; however, participation in this class is very important. I do not believe in doing "busy work" which does not contribute to learning. There will be total academic freedom in my classroom.

Learning Outcomes:
  Core Learning Outcomes

  1. Students will be able to identify several important contemporary health care management issues.
  2. Students will be able to analyze an issue, gather information, formulate defensible conclusions, and make recommendations for action.
  3. Students will be able to write a formal research paper in acceptable format, on a contemporary health management issue.

Core Assessment:

Class Assessment:

Final paper will be APA format that will cconsist of an twelve page body with a cover sheet, abstract and reference page.
There are four quzzies scheduled during the course and one presentation on the topic of the learners choice.


Classroom Discussion                                        100 points
PowerPoint Presentation                                   150 points
Homework assignment (4 at 50 point each)      200 points
Quizzes (4 at 12.5)                                             50 points
Final Paper                                                         200 points
Final Examination                                               300 points
Total                                                               1000 points
90-100 = A
89- 80 = B
79-70  = C
69- 60 = D
59- below = F

The course grade for students will be based on the overall average of homework and tests taken during the course in accordance with the weighting of the various requirements as stated in the syllabus.

All final exams in all School of Business courses will be comprehensive and will be closed book and closed notes. They will constitute 30% of the total course grade and will not be a take-home exam. They will be completed during the test week in the period designated by the registrar or by the Proctor in the case online courses. If calculators are allowed, they will not be multifunctional electronic devices that include features such as: phones, cameras, instant messaging, pagers, and so forth. Electronic Computers will not be allowed on final exams unless an exception is made by the Dean of the School of Business.

Late Submission of Course Materials:
Students are responsible for ensuring timely submission of their coursework. If circumstances arise, it is the student's responsibility to discuss the issues ahead of time with the instructor. Assignments will be considered late if submitted 24 hours after the due date. Any work submitted late will be deducted one (1) point for each day for up to five (5) days past the due date. Assignment will not be allowed after five (5) days, resulting in zero points for the assignment.

Classroom Rules of Conduct:
Students will act in a mature and appropriate manner at all times. Students will arrive on time for class and will be prepared for the lesson outlined. Cell phones will be turned off or on vibrate.

Course Topic/Dates/Assignments:
June 8 Week 1

Course introduction, discussion on research papers and format, explanation on power point presentations and topics available for selection class discussion on the following questions: (student must research the topics and bring discussion material to class).
1. What is a transformational HCO?
"2. What are the stakeholders for HCO?
3. What are shared values?
4. How can an HCO identify OFI's? Homework: Answer the odd number questions and submit by midnight June 12th.

June 15 Week 2

Discussion on leadership, and how their culture will create a thriving HCO

1. How will you create the best HCO?
2. What can you implement to maintain the culture that has been established?
3. What/how will you measure your activity to identify success or failure?
4. Week two presentations from topics selected?
Quiz over chapters 1 and 2
Homework: Answer the even number questions and submit by midnight June 19th.

Be prepared to submit topic for the final paper and have it approved by the instructor.

June 22 Week 3

Discussion on Clinical performance
1. The nature and importance of clinical diagnosis?
2. What are the elements of care and why are they standardized?
3. How does community health differ from individual health?
4. What are the six dimensions of quality and how do you measure them?
5. Can non-clinical managers contribute to excellence? Homework: Answer the even number questions and submit by midnight June 26th

June 29 Week 4
1. What type of HCO is attractive to qualified nursing professionals?
2. What are key facilitators to retain nurses?
3. How can specialized nurses integrate into your HCO?
4. Explain what type of specialization do nurses have?
5. Discuss the future role of the nursing community in healthcare?
6. Explain nurse staffing grids and support staff?

Quiz over chapter 3 and 4
Homework: Answer all questions and submit by midnight by July 5th

July 6 Week 5
Clinical Supports
1. What are clinical supports?
2. Do HCO's really need them and why, are they financially good investments to have?
3. How does technology integrate into the investments of the facility?
4. What are the cost related benefits and is there market share for those investments?

Homework: Answer odd number questions and submit by July 10th'
July 13 Week 6
Defining knowledge management KM
1. What is KM?
2. What are some of the critical issues in KM
3. What functions do you need to have a well implemented project?
4. Is safe guarding the information an important part of KM?
5. From a previous course work bring a diagram showing a standard process for usage, sharing, and archaving data?
6. Is KM for patient tracking only? What other uses can you have as a leader in an HCO?

Quiz over chapters 5 and 6

July 20 Week 7

Financial Management
1. What is evidence based support in financial management?
2. How does financial management provide support in determining future goals and what is that called?
3. What is SOX and how does it blend into financial management
4. Review of comprehensive final exam

Quiz over chapter 6 and 7
Student will give a presentation over final paper.

Review for the final exam

Final Paper must be turned in by July 24 by midnight.
July 27 Week 8
Strategies in Marketing
1. What is marketing?
2. Explain Strategy?
3. What are the P's in Marketing and their purpose?

Final Exam

Academic Honesty:
Academic integrity is the foundation of the academic community. Because each student has the primary responsibility for being academically honest, students are advised to read and understand all sections of this policy relating to standards of conduct and academic life. Park University students and faculty members are encouraged to take advantage of the University resources available for learning about academic honesty (www.park.edu/current or http://www.park.edu/faculty/).from Park University 2011-2012 Undergraduate Catalog Page 93

Plagiarism involves the use of quotations without quotation marks, the use of quotations without indication of the source, the use of another's idea without acknowledging the source, the submission of a paper, laboratory report, project, or class assignment (any portion of such) prepared by another person, or incorrect paraphrasing. from Park University 2011-2012 Undergraduate Catalog Page 93

Attendance Policy:
Instructors are required to maintain attendance records and to report absences via the online attendance reporting system.

  1. The instructor may excuse absences for valid reasons, but missed work must be made up within the semester/term of enrollment.
  2. Work missed through unexcused absences must also be made up within the semester/term of enrollment, but unexcused absences may carry further penalties.
  3. In the event of two consecutive weeks of unexcused absences in a semester/term of enrollment, the student will be administratively withdrawn, resulting in a grade of "F".
  4. A "Contract for Incomplete" will not be issued to a student who has unexcused or excessive absences recorded for a course.
  5. Students receiving Military Tuition Assistance or Veterans Administration educational benefits must not exceed three unexcused absences in the semester/term of enrollment. Excessive absences will be reported to the appropriate agency and may result in a monetary penalty to the student.
  6. Report of a "F" grade (attendance or academic) resulting from excessive absence for those students who are receiving financial assistance from agencies not mentioned in item 5 above will be reported to the appropriate agency.

Park University 2011-2012 Undergraduate Catalog Page 96

Disability Guidelines:
Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: http://www.park.edu/disability .

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Last Updated:4/14/2012 8:52:54 AM