HC461 The Hospital and the Community

for F1L 2011

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Mission Statement: The mission of Park University, an entrepreneurial institution of learning, is to provide access to academic excellence, which will prepare learners to think critically, communicate effectively and engage in lifelong learning while serving a global community.

Vision Statement: Park University will be a renowned international leader in providing innovative educational opportunities for learners within the global society.


HC 461 The Hospital and the Community


F1L 2011 WT


Vanderlinden, Jennifer L.


Adjunct Instructor


Bachelor of Science in Nursing-University of Missouri Kansas City
Master of Business Administration-William Woods University

Office Location

Whiteman Campus Center

Office Hours

TBD and/or by appointment

Other Phone

(660) 287-4414




Semester Dates

August 15, 2011-October 9, 2011

Class Days


Class Time

4:55 - 7:35 PM

Credit Hours


Health For All, Making Community Collaboration Work.  Howard Greenwald and William Berry.  Health Administration Press, 2002.

Textbooks can be purchased through the MBS bookstore

Textbooks can be purchased through the Parkville Bookstore

Additional Resources:
APA, 6th Version.

McAfee Memorial Library - Online information, links, electronic databases and the Online catalog. Contact the library for further assistance via email or at 800-270-4347.
Career Counseling - The Career Development Center (CDC) provides services for all stages of career development.  The mission of the CDC is to provide the career planning tools to ensure a lifetime of career success.
Park Helpdesk - If you have forgotten your OPEN ID or Password, or need assistance with your PirateMail account, please email helpdesk@park.edu or call 800-927-3024
Resources for Current Students - A great place to look for all kinds of information http://www.park.edu/Current/.

Course Description:
HC461 The Hospital and the Community: Issues specific to the organization and administration of hospitals, their scope of services in relation to community need, and relationships with community health care services. Topics covered dealing with the unique aspects of administration of hospitals and internal departments include improvement of organizational performance, personnel productivity, strategic planning, cost containment, materials management, image in the community, medical staff recruitment, patient census and utilization of services and contracting for services from external suppliers. 3:0:3

Educational Philosophy:
Education must involve learning and application.  This course will provide learning opportunities for students through readings and lectures.  Through exams and especially through class discussions and case studies, students will have the opportunity to apply what they have learned to demonstrate the information is useful in the real-world, day-to-day management of the relationships between hospitals and the communities they serve.

Learning Outcomes:
  Core Learning Outcomes

  1. Students will explain the governing bodies of hospitals.
  2. Students will justify the role of the hospital in and to its community.
  3. Students will compare and contrast the various departments and ancillary services of the hospital.
  4. Students will integrate concepts such as organizations, personnel and professional relationships, strategic planning, cost containment and other factors in the improvement of the organization's performance.

  Instructor Learning Outcomes
  1. 5.  Students will identify and discuss the interrelated concepts, principles, standards and problems encountered by hospitals and health resources in the community in the delivery of health care.
Core Assessment:

Class Assessment:

1.  Class assignments:  Students are responsible for the completion of all reading assignments prior to class.  Prior preparation is paramount for the development of meaningful classroom discussions. 
2.  Exams:  1 midterm exam and one final exam.  Exams will be comprehensive and cover material discussed in class and presented in the book. 
3.  Research paper (50 points) and research presentation (10 points).  The paper will be graded on knowledge and synthesis of the material, well-organized content, conciseness, clear recommendation for a relationship between an area hospital and its community and effectively communicates how that relationship would improve the health or healthcare of the community. 
The hard copy paper of 8-10 pages will be given to instructor on assigned due date.  Paper needs to be in APA format.  The class presentation of the research topic should be approximately 5-10 minutes to the class.  Students are encouraged to utilize the on-line writing lab provided by Park University.


Midterm examination:                             30%    60 points
Final examination:                                   30%    60 points
Research paper:                                     25%    50 points         
Research presentation:                             5%     10 points
Class participation/contribution               10%    20 points
Total points possible                                       200 points

The course grade for students will be based on the overall average of homework and tests taken during the course in accordance with the weighting of the various requirements as stated in the syllabus.

All final exams in all School of Business courses will be comprehensive and will be closed book and closed notes. They will constitute 30% of the total course grade and will not be a take-home exam. They will be completed during the test week in the period designated by the registrar or by the Proctor in the case online courses. If calculators are allowed, they will not be multifunctional electronic devices that include features such as: phones, cameras, instant messaging, pagers, and so forth. Electronic Computers will not be allowed on final exams unless an exception is made by the Dean of the School of Business.

Late Submission of Course Materials:
Students are responsible for ensuring timely submission of their course work.  Except for extraordingary reasons discussed with the instructor prior to due date, all late assignments will recieve a full letter grade deduction.

Classroom Rules of Conduct:

1.  Class participation is required.  Students are expected to be prepared for the lesson as outlined. 
2.  Forty (40) hours of contact time are required for satisfactory completion of each course.  Faculty are required to provide forty (40) hours of contact time and students are expected to recieve forty (40) hours of instruction.  Students are expected to arrive on time and stay for the whole class.
2.  Classes missed for legitimate reasons (illness, death of family member, work assignments, TDY, or deployment) are excusable; however, students must infomr the instructor of University office prior to the absence and must make up missed coursework.  Missed classes due to taking ordinary leave or vactation are not considered excused absences.
Students are expected to come to all classes and be on time.  Roll will be checked each class meeting.
3.  Students are responsible for the content of classroom presentations.  If absent, students must obtain class notes from another student.  Instructor will post power point presentations, or other notes, as applicable, on the eCompanion site at www.parkonline.org no later than midnight Sunday following the class.
4.  Students are expected ot act in a mature and appropriate manner at all times and must be respectful of one another.
5.  Cell phones are expected to be turned off or on vibrate so as not to disturb the class.  Use of cell phones is only allowed during break time.
6.  Please feel free to ask questions.  It is likely someone else may have the same question.  Your question may spark a discussion which often is where the really great learning takes place. 

Course Topic/Dates/Assignments:

Week 1: 
     Administrative announcements, discussion of syllabus, course objectives, course requirements, APA format and
     research paper requirements/presentations.  Collaboratin Past and Present - Chapter 1:  The Promise of
     Collaboration.  (Learning objectives 3 and 4).
Week 2: 
     Collaboration Past and Present - Chapter 2:  Health Systems and Community Health:  Tradition and 
     Innovation.  Students will discuss the role of the hospital in and to its community.  Special attention will be paid to
     governing bodies of the hospital.  Students will discuss the various case studies listed in the book and identify type
     of therapy applied...(Learning objectives 1, 2, 3).  
     Collaboration Past and Present - Chapter 3:  Partnership Challenges.  Discussion will center on the challenges and
     potential issues in collaborations/partnerships.  The student will be able to discern the pros and cons of diversity in
     collaborations as well as in hospital organizations.  (Learning objectives 1-4).  
     Each student will present selected research topic for instructor approval.
Week 3:
     A Case Study:  The Mutual Partnerships Coalition (MPC) - Chapter 4:  An Ambitious Partnership:  The   
     Mutual Partnership Coalition.  Students will be prepared to discuss the goal of MPC and the concept to be used
     with the community.  (Learning objectives 1-4).
     A Case Study : The Mutual Partnerships Coalition - Chapter 5:  A Case Study in Conflict.  Students will be prepared to
     discuss what happened in the team dynamic approach.  Conflict is a fact of life.  Students will address issues on personal
     and professional relationships and the impact to organizations/partnerships.  (Learning objectives 3 and 4).
     Midterm review Chapters 1-5.
Week 4:
     Midterm examination. 
     Class discussion on importance of fostering relationships.  Students will focus on their own organizations and assess the
     respective departmental relationships to determine involvement by management and how management fosters
     Strategic Planning Project class discussion.  Instructor will present scenario.  Students should be prepared to discuss  
     how a hospital can partner with the community.  Discussion to include issues, needs, problems, organization(s) to be
     party to the partnership, contributions necessary and expected outcomes.
     Students to present outline draft of research paper to instructor.
Week 5:
     Midterm exam answer discussion.
     A Case Study:  The Mutual Partnerships Coalition - Chapter 6:  Project Outcomes.  Students will focus on the evaluation
     aspect and the impact for continued success.  Students will be prepared to discuss the method used to gather and analyze
     data.  (Learning objectives 1-4).
Week 6:
     Lessons Learned - Chapter 7:  Asssessing Accomplishments:  Traditional and Non-Traditional Approaches to
     Evaluation.  (Learning objectives 1 and 2).
     Lessons Learned Chapter 8:  Collaboration Intervention:  Challenges and Triumphs.  Students will close out the MPC
     case and discuss lessons learned.  (Learning objectives 1-4).
Week 7: 
     Research papers due in hard copy to instructor. 
     Class presentations followed by related class discussion.
     Discuss the impact of the Joint Commission on health care institutions.
Week 8:
    Part 1:  Final examination review synthesis of course objectives.
    Part 2:  Final Examination (comprehensive).  

Academic Honesty:
Academic integrity is the foundation of the academic community. Because each student has the primary responsibility for being academically honest, students are advised to read and understand all sections of this policy relating to standards of conduct and academic life. Park University students and faculty members are encouraged to take advantage of the University resources available for learning about academic honesty (www.park.edu/current or http://www.park.edu/faculty/).from Park University 2011-2012 Undergraduate Catalog Page 93
Academic integrity is the foundation of the academic community.  Because each student has the primary responsibility for being academically honest.  Students are advised to read and understand all sections of this policy relating to standards of conduct and academic life.  Park University students and faculty members are encouraged to take advantage of the University resources available for learning about academic honesty.  Integrity is essential to a successful professional, especially in healthcare, an industry in which our customers seek our services at times in which they are most vulnerable.  The practice of principled behavior must begin in one's own training.

Plagiarism involves the use of quotations without quotation marks, the use of quotations without indication of the source, the use of another's idea without acknowledging the source, the submission of a paper, laboratory report, project, or class assignment (any portion of such) prepared by another person, or incorrect paraphrasing. from Park University 2011-2012 Undergraduate Catalog Page 93

Attendance Policy:
Instructors are required to maintain attendance records and to report absences via the online attendance reporting system.

  1. The instructor may excuse absences for valid reasons, but missed work must be made up within the semester/term of enrollment.
  2. Work missed through unexcused absences must also be made up within the semester/term of enrollment, but unexcused absences may carry further penalties.
  3. In the event of two consecutive weeks of unexcused absences in a semester/term of enrollment, the student will be administratively withdrawn, resulting in a grade of "F".
  4. A "Contract for Incomplete" will not be issued to a student who has unexcused or excessive absences recorded for a course.
  5. Students receiving Military Tuition Assistance or Veterans Administration educational benefits must not exceed three unexcused absences in the semester/term of enrollment. Excessive absences will be reported to the appropriate agency and may result in a monetary penalty to the student.
  6. Report of a "F" grade (attendance or academic) resulting from excessive absence for those students who are receiving financial assistance from agencies not mentioned in item 5 above will be reported to the appropriate agency.

Park University 2011-2012 Undergraduate Catalog Page 96

Disability Guidelines:
Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: http://www.park.edu/disability .


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Last Updated:7/12/2011 8:00:55 PM