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HR 421 Corporate Training & Develop
Cruz, Lourdes B.


Mission Statement: Park University provides access to a quality higher education experience that prepares a diverse community of learners to think critically, communicate effectively, demonstrate a global perspective and engage in lifelong learning and service to others.

Vision Statement: Park University, a pioneering institution of higher learning since 1875, will provide leadership in quality, innovative education for a diversity of learners who will excel in their professional and personal service to the global community.

Course

HR 421 Corporate Training & Develop

Semester

F1OO 2011 WOX

Faculty

Cruz, Lourdes B.

Title

Instructor

Degrees/Certificates

MA human Resource Development - Webster University, Fort Leonard Wood, MO (2006)
MA Human Resource Management - Webster University, Fort Leonard Woo, MO (2008)
MA Management Leadership - Webster University, Fort Leonard Wood, MO (2010)

Office Location

Fort Leonard Wood, MO

Office Hours

By appointment only

Daytime Phone

(573) 855-5224

Other Phone

(573) 596-0212

E-Mail

Lourdes.Cruz@park.edu

lou.cruz@us.army.mil

Semester Dates

August 15, 2011 - October 09, 2011

Class Days

-----F-

Class Time

5:00 - 10:20 PM

Credit Hours

3


Textbook:
Noe, R.A. Employee Training and Development, McGraw-Hill, 5th edition ISBN 978-0-07-353034-5

Textbooks can be purchased through the MBS bookstore

Additional Resources:

McAfee Memorial Library - Online information, links, electronic databases and the Online catalog. Contact the library for further assistance via email or at 800-270-4347.
Career Counseling - The Career Development Center (CDC) provides services for all stages of career development.  The mission of the CDC is to provide the career planning tools to ensure a lifetime of career success.
Park Helpdesk - If you have forgotten your OPEN ID or Password, or need assistance with your PirateMail account, please email helpdesk@park.edu or call 800-927-3024
Resources for Current Students - A great place to look for all kinds of information http://www.park.edu/Current/.


Course Description:
HR421 Corporate Training and Development:A study of education, training and development in corporations. On-the-job training, computer based training, executive education and the role of outside vendors will be discussed. 3:0:3

Educational Philosophy:
Welcome to HR421 Corporate Training and Development. If you have questions, comments, concerns, etc do not hesitate to email or call me at the numbers provided. I prefer email, but a phone call can clarify misunderstandings or questions. I will make every effort to answer all questions and help in anyway that I can. Please understand that we cannot take the traditional roles of an instructor and students. We must form a partnership in this program and work through the material. It is my job to facilitate the learning process. It is your responsibility to contribute your ideas and information gained to both demonstrate your knowledge and to help others learn from your experience and knowledge. It is my personal goal to help you through this and have fun doing so! It is very important to make learning fun. This is where you come in, I think we can enjoy our time together by drawing on each others' experiences and learning from our success/mistakes.

Learning Outcomes:
  Core Learning Outcomes

  1. Discuss the competitive challenges corporations face and explain how training can help deal with these challenges.
  2. Explain how changes in work roles influence training.
  3. Discuss the role of organization analysis, person analysis, and task analysis in needs assessment.
  4. Differentiate between “training” and “human resource development.”
  5. Explain how personal characteristics, input, output, consequences, and feedback influence performance and learning.
  6. Identify and discuss the five types of learner outcomes.
  7. Discuss the key features of the learning organization
  8. Explain why evaluation is important.


  Instructor Learning Outcomes
  1. Identify appropriate resources for learning about training research and practice.
  2. Choose the appropriate evaluation design based on the characteristics of the company and the importance and the purpose of training.
Core Assessment:
Final exam

Link to Class Rubric

Class Assessment:

The student will be assessed on the outcome of the Midterm and Final Examinations, participation and individual presentations.
 
Midterm and Final examination will consist of either true/false, multiple choice or essay type questions. Examination will test the student's knowledge of the material presented from the instructor.
 
Discussion will consist of relative topics in training and development which the student will be responsible for answering in a group discussion. The individual presentation will be chosen from topics of Corporate Training & Development and must be approved by the Instructor.

Grading:

A= 90- 100% (900 points or higher)
B= 80-89% (800-899 points)
C= 70-79% (700-799 points)
D= 60-69% (600-699 points)
F= < 60% (599or fewer points)


 

Class Participation and Discussions

200 Points

Class Participation and Discussion Grading Rubric

Weekly Quizzes

80 Points

Weekly Quiz Grading Rubric

Homework and Groupwork for Week 4

160Points

Weekly Homework Grading Rubric

Needs Assessment

110 Points

Needs Assessment Grading Rubric

Individual Presentation

150 Points

Final Project- Individual Presentation

Final Exam

300 Points

The course grade for students will be based on the overall average of homework and tests taken during the course in accordance with the weighting of the various requirements as stated in the syllabus.

All final exams in all School of Business courses will be comprehensive and will be closed book and closed notes. They will constitute 30% of the total course grade and will not be a take-home exam. They will be completed during the test week in the period designated by the registrar or by the Proctor in the case online courses. If calculators are allowed, they will not be multifunctional electronic devices that include features such as: phones, cameras, instant messaging, pagers, and so forth. Electronic Computers will not be allowed on final exams unless an exception is made by the Dean of the School of Business.

Late Submission of Course Materials:

Late submission of course material will be handled on a case by case basis and must be addressed prior to the due date of the assignment.

Classroom Rules of Conduct:
Student participation will be reflected in the student's final grade. All students will be respectful of other's opinions during class at all times. Cell phones disrupt class, but if it is neccessary- activate the vibrate setting. Arriving late or leaving early from class, without prior notice to the instructor, will affect your participation grade.

Course Topic/Dates/Assignments:

Week 1:  Read chapter 1 & 2; In-class lecture/discussion 
Week 2:  Read chapter 3, 4 & 5; In-class lecture/discussion; Presentation topic due
Week 3:  Read chapter 6 & 7; Review for Mid-Term  
Week 4:  Needs Assesment/ Class presentations
Week 5:  Read chapter 8 & 9; In-class lecture/discussion
Week 6:  Read chapter 10 & 11; student survey online (computer lab); In-class lecture
Week 7:  Read chapter 12 & 13; Review for Final Exam
Week 8: Final Exam/ Class Presentations


Academic Honesty:
Academic integrity is the foundation of the academic community. Because each student has the primary responsibility for being academically honest, students are advised to read and understand all sections of this policy relating to standards of conduct and academic life. Park University students and faculty members are encouraged to take advantage of the University resources available for learning about academic honesty (www.park.edu/current or http://www.park.edu/faculty/).from Park University 2011-2012 Undergraduate Catalog Page 93

Plagiarism:
Plagiarism involves the use of quotations without quotation marks, the use of quotations without indication of the source, the use of another's idea without acknowledging the source, the submission of a paper, laboratory report, project, or class assignment (any portion of such) prepared by another person, or incorrect paraphrasing. from Park University 2011-2012 Undergraduate Catalog Page 93

Attendance Policy:
Instructors are required to maintain attendance records and to report absences via the online attendance reporting system.

  1. The instructor may excuse absences for valid reasons, but missed work must be made up within the semester/term of enrollment.
  2. Work missed through unexcused absences must also be made up within the semester/term of enrollment, but unexcused absences may carry further penalties.
  3. In the event of two consecutive weeks of unexcused absences in a semester/term of enrollment, the student will be administratively withdrawn, resulting in a grade of "F".
  4. A "Contract for Incomplete" will not be issued to a student who has unexcused or excessive absences recorded for a course.
  5. Students receiving Military Tuition Assistance or Veterans Administration educational benefits must not exceed three unexcused absences in the semester/term of enrollment. Excessive absences will be reported to the appropriate agency and may result in a monetary penalty to the student.
  6. Report of a "F" grade (attendance or academic) resulting from excessive absence for those students who are receiving financial assistance from agencies not mentioned in item 5 above will be reported to the appropriate agency.

Park University 2011-2012 Undergraduate Catalog Page 96

Disability Guidelines:
Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: http://www.park.edu/disability .



Rubric

CompetencyExceeds Expectation (3)Meets Expectation (2)Does Not Meet Expectation (1)No Evidence (0)
Synthesis                                                                                                                                                                                                                                                  
Outcomes
Identify and discuss the five types of learner outcomes                                                                                                                                                                                                                                                                                                                                                                                                                                                              
Provides an accurate identification, a discussion of each type and examples of how each type is used in actual training situation. Provides an accurate identification of the five types of learning outcomes and discussion of each type. Leas than or less than five types identified and discussed. No types identified or irrelevant material submitted. 
Analysis                                                                                                                                                                                                                                                   
Outcomes
Explain how personal characteristics, input, output, consequences, and feedback influence performance and learning.                                                                                                                                                                                                                                                                                                                                                                                                  
A very thorough explanation with descriptions and examples of the impacts on performance and learning. Provides a thorough explanation, and description of the impact on performance and learning. Incomplete or inaccurate description of  personal characteristics, iput, output, consequences, and/or feedback. No explanation provided or irrelevant material submitted. 
Evaluation                                                                                                                                                                                                                                                 
Outcomes
Explain why evaluation is important.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
A very thorough explanation with descriptions and examples of how evaluation takes place and relates to the training process. Provides an explanation that describes how evaluation relates to the other steps in the training process. Incomplete or inaccurate explanation. No explanation provided or irrelevant material submitted. 
Terminology                                                                                                                                                                                                                                                
Outcomes
Differentiate between “training” and “human resource development                                                                                                                                                                                                                                                                                                                                                                                                                                                     
A very clear description and distinction with examples of the outcomes of each term. Provides a clear distinction between the two terms. Incomplete or inaccurate differentiation. No explanation provided or irrelevant material submitted. 
Concepts                                                                                                                                                                                                                                                   
Outcomes
Discuss the key features of  the learning organization                                                                                                                                                                                                                                                                                                                                                                                                                                                               
A very complete, thorough discussion including the outcomes of each feature and the impact on the organization. Discusses at least five of the ten features of a learning organization. Discusses less than five of the ten features No discussion or irrelevant material provided. 
Application                                                                                                                                                                                                                                                
Outcomes
Identify and discuss the five types of learner outcomes                                                                                                                                                                                                                                                                                                                                                                                                                                                              
Identifies and  discusses thoroughly all five types of learner outcomes and the impact on the organization. Identifies and discusses   all five of the learner outcomes. Identifies less than five or provides inaccurate or vague discussion. No identification or irrelevant material provided. 
Whole Artifact                                                                                                                                                                                                                                             
Outcomes
Discuss the competitive challenges corporations face and explain how training can help deal with these challenges                                                                                                                                                                                                                                                                                                                                                                                                    
Submits a complete, thorough discussion that includes not only the challenges but all examples or instances in which organizations succeeded or failed due to the inappropriate or neglected use of training and development. Discusses all five of the competitive challenges and explains how each may be addressed by training and development. Provides an incomplete or inaccurate discussion and explanation. No identification or irrelevant material provided. 
Component                                                                                                                                                                                                                                                  
Outcomes
Explain how personal characteristics, input, output, consequences, and feedback influence performance and learning                                                                                                                                                                                                                                                                                                                                                                                                   
Provides a complete, thorough discussion that includes personal characteristics, inputs, outputs, consequences or feedback and/or the influence on performance and learning. Explains how address personal characteristics, inputs, outputs, consequences or feedback and/or the influence on performance and learning. Provides an incomplete explanation which does not address personal characteristics, inputs, outputs, consequences or feedback and/or the influence on performance and learning. No explanation or irrelevant material provided. 

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Last Updated:8/16/2011 2:25:51 PM