HC351 Org & Adm of Hlth Care Programs

for F2R 2011

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Mission Statement: Park University provides access to a quality higher education experience that prepares a diverse community of learners to think critically, communicate effectively, demonstrate a global perspective and engage in lifelong learning and service to others.

Vision Statement: Park University, a pioneering institution of higher learning since 1875, will provide leadership in quality, innovative education for a diversity of learners who will excel in their professional and personal service to the global community.


HC 351 Org & Adm of Hlth Care Programs


F2R 2011 SC


Duncan, Terrence D


Adjunct Faculty


Doctoral Candidate, Doctor of Business Administration – Walden University
Master of Business Administration – Health Care Services/Management, 2006, Park University
B.S. Management, 2003 – Park University

Office Location

Scott A.F.B. Campus

Office Hours

5:00 - 10:15 pm CST, Mon.-Fri. and Weekends from 1:00 - 5:00 pm

Daytime Phone




Class Days


Class Time

5:00 - 7:30 PM

Credit Hours



 Management Principles for Health Professionals
Required • Edition: 5TH 08 • Liebler

ISBN 9780763746179

Textbooks can be purchased through the MBS bookstore

Textbooks can be purchased through the Parkville Bookstore

Additional Resources:
Various articles will be provided throughout the term. Such articles will be posted in the doc sharing link.

McAfee Memorial Library - Online information, links, electronic databases and the Online catalog. Contact the library for further assistance via email or at 800-270-4347.
Career Counseling - The Career Development Center (CDC) provides services for all stages of career development.  The mission of the CDC is to provide the career planning tools to ensure a lifetime of career success.
Park Helpdesk - If you have forgotten your OPEN ID or Password, or need assistance with your PirateMail account, please email helpdesk@park.edu or call 800-927-3024
Resources for Current Students - A great place to look for all kinds of information http://www.park.edu/Current/.

Course Description:
HC351 Organization and Administration of Health Care Programs: Structure and implementation of various types of health care organizations and their internal departments, administrative theory; utilization; facilities management; accreditation; strategic planning; decision making theory; medical, nursing, and support staff supply, supervision, and evaluation; financial management; human relations; research and development; organizational culture and change theory; and other internal and external forces. 3:0:3

Educational Philosophy:
The facilitator's educational philosophy is one of interactiveness based on lectures, readings, group assignments/participation, dialogues, examinations, internet, web sites and writings.

Learning Outcomes:
  Core Learning Outcomes

  1. Define terminology and demonstrate general knowledge of the major issues and concepts of administering various forms of health facilities and programs.
  2. Explain the concepts and applications of management techniques utilized in medical facilities.
  3. Compare and contrast the supply and distribution of health professionals and institutions.
  4. Discuss the problems associated with the cost and availability of health care.
  5. Evaluate current and future priorities in the administration of health care in relation to the economy, social issues, ethics, politics, medical science and environmental issues.

Core Assessment:

Class Assessment:

  Each student will be expected to research an appropriate topic (approved) of his choice and complete a 20-25 page paper for presentation and defense. The term paper will be due on Week 7 with each student presenting their research before the class and instructor with a defense of their topic by means of answering questions relating to their paper and general discussion as well.


 Class participation and homework -  20% (60 pts HW, 20 pts participation)

Midterm exam  -  25% (100 pts)

Research and paper presentation  -  25% (100 pts)

Final exam  -  30% (120 pts)


 Individual (%)                               Aggregate (points)

 90  - 100  -  A                   360  -  400  -  A

 80  -  89  -  B                    320  -  -359  -  B

 70  -  79  -  C                    280  -  319  -   C

 60  - 69  -  D                     240  -  279  -   D

Below 60  -  F                     Below 240  -  F

The course grade for students will be based on the overall average of homework and tests taken during the course in accordance with the weighting of the various requirements as stated in the syllabus.

All final exams in all School of Business courses will be comprehensive and will be closed book and closed notes. They will constitute 30% of the total course grade and will not be a take-home exam. They will be completed during the test week in the period designated by the registrar or by the Proctor in the case online courses. If calculators are allowed, they will not be multifunctional electronic devices that include features such as: phones, cameras, instant messaging, pagers, and so forth. Electronic Computers will not be allowed on final exams unless an exception is made by the Dean of the School of Business.

Late Submission of Course Materials:

Material one week late with good reason will be accepted, but with reduced points. 

Past two weeks late, will not be accepted -  Term paper cannot be late 

Classroom Rules of Conduct:

 Students will be expected to be on time and present for the entire class

 Students will be expected to have completed each assignment and be prepared to actively participate in each class

 Students will respect their peers and the instructor at all times.

Cell phones will be turned off/vibrate in class. Periodic breaks will be allowed to attend to outside matters.   Use of cell phones during the course period will result in point deduction from your overall grade.

Course Topic/Dates/Assignments:

Each week, students shall prepare to research and be prepared to present a current health care related issue of the week for class discussion. It is recommended that such issues are intertwined with the course readings or related to their proposed term paper.  As health care organizations are dynamic and generally work in collaboration, group participation, active involvement, and research into such dynamics will be discussed weekly. While this is a syllabus that has a set of goals and tasks, the instructor reserves the right to make any changes or alterations to the syllabus, assignments, deadlines, etc., as deemed fit.

Week 1

*Introductions and general housekeeping items. Please read prior to the start of class, chapters 1 – 3.

We will also discuss the term paper and probable proposals. Submission of the proposals to be approved by the instructor will be due on Week 2. The term paper should focus on relevant matters in health care delivery settings, environments, current events or trends. It is further recommended that the paper should have relevant materials from

the course materials used throughout the book and/or handouts.             

 Week 2 –

*Review of Chapters 4 – 6. Submit proposals for term paper for approval.

This week, please be prepared to discuss chapters 4 – 6 as we will be discussing planning, budgeting, decision making, and organizational structure. Proposals for the term paper will be submitted and approved this week. Open discussion on proposals for a group discussion will occur.

 Homework Assignment 1 (20 pts): Chapter 4, pg. 125 – Exercise: From intent to action: the planning path

Week 3

*Review of Chapters 7 – 8

This week, please be prepared to review performance and controlling the critical cycle and budgeting as we wrap up the first half of the course. A couple of journal articles will be administered for review and discussion as well. These articles will be relevant to the scholarly contribution towards health care organizations and financial management.

Homework Assignment 2: Chapter 7, pg. 272, Exercise: Choosing an adequate control mechanism: What fits best?

Week 4 – Review of Mid Term and Mid Term Exam

Mid Term Exam – Continue to work exclusively on term paper due

 This week, we will have the mid-term exam over Chapters 1 – 8 and the article handouts. The students are expected prior to taking the mid-term to develop an understanding of all the concepts of the assigned reading materials and apply it to the exam that will consist of multiple choice and essay questions.

Week 5

*Review of Chapter 9 and 10. Review Mid-term exam

This week, we will discuss committees and teams, as well as conflict management. We will go over the mid-term results and answer any general questions concerning the mid-term results.

Homework Assignment 3: Chapter 10, pg. 368, Case: Charting a Course for Conflict Resolution: “It’s a policy.”

Week 6

*Review of Chapter 11 and 12. Review of questions about term paper and presentation/defense due on Week 7.

This week, we will discuss training and development, along with authority, leadership, and supervision. We will discuss how this impacts health care organizations and cultivating internal talent. We will also discuss the pending term paper that is due the following week and answer any general questions concerning the term paper and presentation of the term paper. No homework will be assigned this week.

Week 7

*Review of Chapter 13  -14 Submission of Term Paper, presentation of research topic and defense.

This week, we will discuss human resource management and managerial responsibilities. We will also discuss communication and how it impacts the organization, along with different methods of internal communication. On this date, we will submit the term paper and each student is expected to present their research topic and discuss its relevance to the course materials/health care organizations. Each student will be expected to defend their research topic and discuss their research with other classmates and the instructor.

Homework 4: Select an article concerning human resource management in health care organizations and discuss how unique it is in managing health care organizations compared to that of other business entities. After reviewing the article, please submit a 2 page paper summarizing the article and how it can impact management of health care organizations.

Week 8 –

*Review of Chapter 15 and prepare for Final Exam.  Final exam.

This week we will discuss Chapter 15 and prepare for the final exam.

Academic Honesty:
Academic integrity is the foundation of the academic community. Because each student has the primary responsibility for being academically honest, students are advised to read and understand all sections of this policy relating to standards of conduct and academic life. Park University students and faculty members are encouraged to take advantage of the University resources available for learning about academic honesty (www.park.edu/current or http://www.park.edu/faculty/).from Park University 2011-2012 Undergraduate Catalog Page 93

Plagiarism involves the use of quotations without quotation marks, the use of quotations without indication of the source, the use of another's idea without acknowledging the source, the submission of a paper, laboratory report, project, or class assignment (any portion of such) prepared by another person, or incorrect paraphrasing. from Park University 2011-2012 Undergraduate Catalog Page 93

Attendance Policy:
Instructors are required to maintain attendance records and to report absences via the online attendance reporting system.

  1. The instructor may excuse absences for valid reasons, but missed work must be made up within the semester/term of enrollment.
  2. Work missed through unexcused absences must also be made up within the semester/term of enrollment, but unexcused absences may carry further penalties.
  3. In the event of two consecutive weeks of unexcused absences in a semester/term of enrollment, the student will be administratively withdrawn, resulting in a grade of "F".
  4. A "Contract for Incomplete" will not be issued to a student who has unexcused or excessive absences recorded for a course.
  5. Students receiving Military Tuition Assistance or Veterans Administration educational benefits must not exceed three unexcused absences in the semester/term of enrollment. Excessive absences will be reported to the appropriate agency and may result in a monetary penalty to the student.
  6. Report of a "F" grade (attendance or academic) resulting from excessive absence for those students who are receiving financial assistance from agencies not mentioned in item 5 above will be reported to the appropriate agency.

Park University 2011-2012 Undergraduate Catalog Page 96

Disability Guidelines:
Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: http://www.park.edu/disability .


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Last Updated:9/21/2011 6:18:08 PM