PA511 Public Management & Org Behavior

for S1P 2012

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Mission Statement: Park University provides access to a quality higher education experience that prepares a diverse community of learners to think critically, communicate effectively, demonstrate a global perspective and engage in lifelong learning and service to others.

Hauptmann School for Public Affairs Mission Statement
The Hauptmann School of Public Affairs offers a citizen-centered, professional program of graduate study that is grounded in the liberal arts tradition.  As participants in HSPA's vibrant academic community, faculty and students consider, with the coursework, the larger issues of democracy, stewardship, and technology.  In so doing, HSPA seeks to prepare students for the courage and discernment to act for the common good in the global context.  Going beyond competence, students develop knowledge, skills, and values requisite for leadership and service in and across all sectors of society, including government, business, and nonprofit.  HSPA cultivates public affairs as a life-long passion that is fundamental to citizenship in a free society.

Vision Statement: Park University, a pioneering institution of higher learning since 1875, will provide leadership in quality, innovative education for a diversity of learners who will excel in their professional and personal service to the global community.

Hauptmann School for Public Affairs Vision Statement
The Hauptmann School for Public Affairs will serve the common good by graduating leaders who exercise authority responsibly, make ethical decisions, act with moral courage, and advance human dignity world-wide.


PA 511 Public Management & Org Behavior


S1P 2012 GSD


Stuteville, Rebekkah A.


Assistant Professor of Public Administration

Office Location

Downtown Campus, Room 914

Office Hours

M: 2-5 PM, T: 8:30-11:30 AM, W: 8:30-11:30 AM, R: By Appt., F: By Appt.

Daytime Phone



Semester Dates

January 16, 2012 - March 11, 2012

Class Days


Class Time

5:30 - 9:50 PM

Credit Hours


Drucker, Peter F. 1999. Management Challenges for the 21st Century. New York, NY: HarperBusiness.

Jordan, Terry L. 2005. The U.S. Constitution and Fascinating Facts About It. Naperville, IL: Oak Hill Publishing Company.

Moore, Mark H. 1995. Creating Public Value. Cambridge, MA: Harvard University Press.

Tompkins, Teri C. 2002. Cases in Management and Organizational Behavior. Upper Saddle River, NJ: Pearson Education, Inc.

Additional Resources:

McAfee Memorial Library - Online information, links, electronic databases and the Online catalog. Contact the library for further assistance via email or at 800-270-4347.
Career Counseling - The Career Development Center (CDC) provides services for all stages of career development.  The mission of the CDC is to provide the career planning tools to ensure a lifetime of career success.
Park Helpdesk - If you have forgotten your OPEN ID or Password, or need assistance with your PirateMail account, please email or call 800-927-3024
Resources for Current Students - A great place to look for all kinds of information

Course Description:
PA 511 Public Management and Organizational Behavior: An analysis of the processes by which public administrators convert inputs into policies with an introduction to problems of policy analysis. The common and distinctive elements of management on the several levels of government are studied. The management philosophy of public organizations is highlighted with the impact of technological changes considered.

  Instructor Learning Outcomes

  1. Explain the importance of managerial imagination in defining new paradigms and the role of leadership and authority.
  2. Illustrate the process of developing a managerial strategy that defines public value and takes into account organizational culture.
  3. Explain how the change leader creates an organizational strategy and how change is influenced by group dynamics, innovation and stress.
  4. Assess the importance of identifying and mobilizing support and the role of motivation, attitudes and perceptions.
  5. Predict how advocacy and negation influence leadership.
  6. Examine the need to manage oneself.
  7. Compare and contrast the techniques of operational management.
Class Assessment:
Class participation, weekly essays, a final paper, and a final group presentation.


Weekly Participation/Discussion                            80 points (8 weeks x 10 points each)
Weekly Essays                                                    210 points (6 essays x 35 points each)

Summary of Research for Final Paper                       60 points

Final Paper                                                           150 points

Final Presentation (Group)                                       25 points

Total                                                                     525 points

A   525 to 472

B   471 to 420

C  419 to 367

D  366 to 315

F   314 and below

Late Submission of Course Materials:
Written assignments must submitted during the week they are due in order for students to receive credit. The student will lose 25% for each week that the assignment is late. I do not grant incomplete grades except in exceptional circumstances such as family, medical or legal emergencies. These emergencies must be documented.

Course Topic/Dates/Assignments:





Monday, January 16, 2012

Note: Class will meet on January 16, 2012. 

Topics: The Role of Management

Reading Assignment:

1. Moore, Chapter 1

2. Drucker, Chapter 1

3. Tompkins, Angry Branch Manager

Writing Assignments:



Monday, January 23, 2012

Topics: Defining Value

Different Class Location for January 23, 2012 ONLY:Class will be conducted in Parkville, MO at the American Legion Hall at 11 Main Street in Parkville, MO.

The class will meet with the Executive Director of the Parkville Economic Development Council, representatives from the Parkville Downtown Main Street Association, and other community representatives.  Please dress warmly since we will also be taking a walking tour of the downtown area in Parkville, MO. Class will begin promptly at 6:00 p.m. A lecture will be conducted at the American Legion Hall by the professor after the meeting has concluded.

Reading Assignment:

1. Moore, Chapter 2 

2. Drucker, Chapter 2

3.Tompkins, Changing Quotas

Writing Assignments:

1. Two-Page Weekly Essay Due


Monday, January 30, 2012

Topics: Dealing with Change

Reading Assignment:

1. Moore, Chapter 3

2. Drucker, Chapter 3

3. Tompkins, Computer Services Team At Avionics

4. U.S. Constitution--"The Bill of Rights"

Writing Assignments:

1. Two-Page Weekly Essay Due


Monday, February 6, 2012

Topics: Technology and Political Management

Reading Assignment:

1. Moore, Chapter 4

2. Drucker, Chapter 4 

3. Tompkins, Incident On The U.S.S. Whitney

Writing Assignments:

1.Two-Page Weekly Essay


Monday, February 13, 2012

TOPIC: Knowledge Worker Productivity and Political Management

Reading Assignments:

1.  Drucker, Chapter 5  

2. Moore, Chapter 5

3. Tompkins, Reputation In Jeopardy

Writing Assignments:

1. Two-Page Weekly Essay


Monday, February 20, 2012

Topics: Operational and Self-Management

Reading Assignment:

1. Moore, Chapter 6

2. Drucker, Chapter 6

3. Tompkins, Violence At The United States Postal Service

Writing Assignments:

1.        Two-Page Weekly Essay

2.        Final Paper Research Summary


Monday, February 27, 2012

Topics: Bringing Change 

Reading Assignment:

1.        Moore, Chapter 7

2.        Tompkins, When Worlds Collide

Writing Assignments:

1. Two-Page Weekly Essay


Tuesday, March 5, 2012

Topics: Conclusion and Debriefing

Reading Assignment:

1.        Moore, Conclusion

Assignments: Final Paper and Final Presentation –Due Monday, March 5, 2012. 

Please note that representatives from the Parkville EDC and/or other interested community members may be participating in this class session to watch the presentations.

Academic Honesty:
As a learning community, the University upholds the highest standards of academic integrity in all its academic activities, by faculty, staff, administrators and students. Academic integrity involves much more than respecting intellectual property rights. It lies at the heart of learning, creativity, and the core values of the University. Those who learn, teach, write, publish, present, or exhibit creative works are advised to familiarize themselves with the requirements of academic integrity and make every effort to avoid possible offenses against it, knowingly or unknowingly. Park University 2011-2012 Graduate Catalog Page 21


Plagiarism is the appropriation of another person's ideas, interpretation, words (even a few), data, statements, illustration or creative work and their presentation as one's own. An offense against plagiarism constitutes a serious academic misconduct.  Although offenses against academic integrity can manifest themselves in various ways, the most common forms of offenses are plagiarism and cheating. Plagiarism goes beyond the copying of an entire article. It may include, but is not limited to: copying a section of an article or a chapter from a book, reproduction of an art work, illustration, cartoon, photograph and the like and passing them off as one's own. Copying from the Internet is no less serious an offense than copying from a book or printed article, even when the material is not copyrighted.

Plagiarism also includes borrowing ideas and phrases from, or paraphrasing, someone else's work, published or unpublished, without acknowledging and documenting the source. Acknowledging and documenting the source of an idea or phrase, at the point where it is utilized, is necessary even when the idea or phrase is taken from a speech or conversation with another person.

Park University 2011-2012 Graduate Catalog Page 21

Attendance Policy:

Students must participate in an academically related activity on a weekly basis in order to be marked present in an online class. Examples of academically-related activities include but are not limited to: contributing to an online discussion, completing a quiz or exam, completing an assignment, initiating contact with a faculty member to ask a courserelated question, or using any of the learning management system tools.Park University 2011-2012 Graduate Catalog Page 25

Disability Guidelines:
Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: .


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Last Updated:12/12/2011 10:39:14 AM