CA200 Interviewing Theories & Practice

for SP 2012

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Vision Statement: Park University, a pioneering institution of higher learning since 1875, will provide leadership in quality, innovative education for a diversity of learners who will excel in their professional and personal service to the global community.


CA 200 Interviewing Theories & Practice


SP 2012 HO


Noe, J. Mark


Chair, Department of Arts & Communication, DirectorChair, Department of Arts & Humanities - Director, Master of Arts in Communication & Leadership

Office Location

Copley 203

Office Hours

By appointment

Daytime Phone


Other Phone

Cathy Boisen, Administration Assistant for the School of Arts & Humanities, 816.584.6263


Semester Dates

January 16- May 11, 2011

Class Days


Class Time

11:35 - 12:50 PM

Credit Hours


Interviewing Principles and Practices/Charles J. Stewart, William B. Cash Jr. -- 12th Edition

Additional Resources:

McAfee Memorial Library - Online information, links, electronic databases and the Online catalog. Contact the library for further assistance via email or at 800-270-4347.
Career Counseling - The Career Development Center (CDC) provides services for all stages of career development.  The mission of the CDC is to provide the career planning tools to ensure a lifetime of career success.
Park Helpdesk - If you have forgotten your OPEN ID or Password, or need assistance with your PirateMail account, please email or call 800-927-3024
Resources for Current Students - A great place to look for all kinds of information

Course Description:
CA200 - Interviewing Theories and Practice Development and analysis of the interviewing process from the viewpoints of the interviewer and the interviewee. Consideration is given to strategies, ethics, the interview as a management tool, and a broad understanding of the communication variables involved in the interviewing context. Both practical and theoretical perspectives are examined. 3:0:3

Educational Philosophy:

Vocational                         Career                Liberal Arts

            Education                                           Education                                  Education

(emphasis on immediate goals)                                                                    (emphasis on long-term goals)


Colleges and universities are not designed to be vocational schools. Unlike trade schools that prepare students for a specific career (e.g. auto repair, hair dressing), the four-year college/university is dedicated to educating citizens for social, political, and economic life. Some classes that may not be perceived as “relevant” (i.e., direct application to a career) are relevant to the future of the student as an effective member of society. If the sole emphasis is on “getting a job,” the immediate goal may threaten the broader issue of what jobs might exist in the future. A person who is narrowly trained to do a job today may be out of a job tomorrow. Over specialization may result in the specialty becoming obsolete in the long run. The Communication Theory and Human Relations graduate is prepared not only for entry-level jobs, but also has the skills sought for middle management positions. Jobs in human resources, training and development, staff development, public relations, sales, or management are potential career choices. Others may choose to pursue additional study in graduate schools.

  Instructor Learning Outcomes

  1. 1. Develop an understanding of the centrality of communication in the interviewing context.
  2. 2. Examine the strategies and ethics invloved in the interview.
  3. 3. Articulate a broad understanding of the communication variables underlying the interview.
  4. 4. Acquire the skill of analyzing interviews as both a participant and an observer.
  5. 5. Design and assess the results of a survey interview.
Class Assessment:
Assessment will be based on attendance, participation, examinations, resume, and group project.


Grading Plan:
Exam I 100 points
Exam II 100 points
Final Exam 100 points
Resume 25 points
Interview Analysis 20 points
Group Project 100 points
Participation and Attendance 15 points
TOTAL 460 points

A numerical grade will be given for each assignment. Final grades will be determined according to the follow scale:
460-414  =     A
413-368  =     B
367-322  =     C
321-276  =     D
Below 276  =  F

Late Submission of Course Materials:
Deadlines must be met on time.  No assignment will be accepted late without an excuse.

Course Topic/Dates/Assignments:

January 17 ~ Get acquainted, course specifications
January 19 ~ Group interviews.

Dyanamics of interviewing: Kahn and Cannell

Read Chapter 1: An Introduction to Interviewing;

Chapter 2: An Interpersonal Communication Process;
                       Chapter 4: Structuring the Interview.
                        The role of perception.
                       Feedback exercise.
                        Bypassing in the interview
January 24 ~   Guest Speaker: Layne Prenger
January 26 ~  Inferences and observations
                       Interview analysis assigned
January 31 ~  Read Chapter 8: The Employment Interview
                       Resume preparation guidelines and assignment.
                       Review for Exam 1
February 2 ~  Guest Speaker: Dr. Cal Downs
February 7 ~   The ten most dangerous topic in the selection interview.
February 9 ~   Read Chapter 3: Questions and Their Uses.
February 14~  Exam I (Chapters 1-4 and additional materials).
February 16~  Return Exam I
                       Group Projects assigned
February 21~  Sample selection questions.
February 26~  Resume due. (Note: Resume must be turned in on time).
February 28~  Group Meetings.
March 1~  Read Chapter 7: The Recruiting Interview.
                       Interview analysis due
March 6 ~      Guest Speaker: Friends and Family
March 8 ~      Group Meetings
March 13 ~      Spring Break
March 15 ~    Spring Break
March 20 ~    Read Chapter 9: The Performance Interview.
March 22 ~    Read Chapter 12: The Counseling Interview
                      Group Meetings
March 27 ~    Exit interviews in the organization
                      Review for Exam II
                      Interview analysis
March 29 ~    Exam II (Chapters 7-9 & 12, and additional materials.)
April 3 ~    Return Exam II
                     Read Chapter 6: The Survey Interview.
April 5 ~   Group Meetings.
April 10~        Group Meetings: progress reports.
April 12 ~        Read Chapter 10: The Persuasive Interview: The Persuader
                      Read Chapter 11: The Persuasive Interview: The Persuadee  
April 17 ~ Read Chapter 13: The Health Care Interview
April 19 ~ Read Chapter 5: The Informational Interview
April 24 ~ How to be interviewed by the media
April 26~ Group Meetings
May 1 ~ Group Presentations
May 3 ~  Group Presentations
May 10 ~ Final Exam (the final will include Chapters 5, 6, 10, 11, 13 and additional materials).

Academic Honesty:
Academic integrity is the foundation of the academic community. Because each student has the primary responsibility for being academically honest, students are advised to read and understand all sections of this policy relating to standards of conduct and academic life. Park University students and faculty members are encouraged to take advantage of the University resources available for learning about academic honesty ( or Park University 2011-2012 Undergraduate Catalog Page 93

Plagiarism involves the use of quotations without quotation marks, the use of quotations without indication of the source, the use of another's idea without acknowledging the source, the submission of a paper, laboratory report, project, or class assignment (any portion of such) prepared by another person, or incorrect paraphrasing. from Park University 2011-2012 Undergraduate Catalog Page 93

Attendance Policy:
Instructors are required to maintain attendance records and to report absences via the online attendance reporting system.

  1. The instructor may excuse absences for valid reasons, but missed work must be made up within the semester/term of enrollment.
  2. Work missed through unexcused absences must also be made up within the semester/term of enrollment, but unexcused absences may carry further penalties.
  3. In the event of two consecutive weeks of unexcused absences in a semester/term of enrollment, the student will be administratively withdrawn, resulting in a grade of "F".
  4. A "Contract for Incomplete" will not be issued to a student who has unexcused or excessive absences recorded for a course.
  5. Students receiving Military Tuition Assistance or Veterans Administration educational benefits must not exceed three unexcused absences in the semester/term of enrollment. Excessive absences will be reported to the appropriate agency and may result in a monetary penalty to the student.
  6. Report of a "F" grade (attendance or academic) resulting from excessive absence for those students who are receiving financial assistance from agencies not mentioned in item 5 above will be reported to the appropriate agency.

Park University 2011-2012 Undergraduate Catalog Page 96

Disability Guidelines:
Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: .


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Last Updated:1/9/2012 1:45:09 PM