HC461 The Hospital and the Community

for S2LL 2012

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Mission Statement: Park University provides access to a quality higher education experience that prepares a diverse community of learners to think critically, communicate effectively, demonstrate a global perspective and engage in lifelong learning and service to others.

Vision Statement: Park University, a pioneering institution of higher learning since 1875, will provide leadership in quality, innovative education for a diversity of learners who will excel in their professional and personal service to the global community.


HC 461 The Hospital and the Community


S2LL 2012 LR


Oates, Terri T.


Adjunct Faculty


BS Business Administration-Philander Smith College
MS Human Resource Training & Development-Amberton University

Office Location


Office Hours


Daytime Phone

(501) 912-2082

Other Phone

(501) 568-5569




Semester Dates

Mar 20 2012 -May 13 2012

Class Days


Class Time

5:00pm - 10:00 PM



Credit Hours



Hospitals-What They Are and How They Work, 4th Edition; Donald J. Griffin; Jones & Bartlett Learning, LLC.

Textbooks can be purchased through the MBS bookstore

Textbooks can be purchased through the Parkville Bookstore

Additional Resources:

The internet will be needed in order to complete some homework/classwork assignments.

McAfee Memorial Library - Online information, links, electronic databases and the Online catalog. Contact the library for further assistance via email or at 800-270-4347.
Career Counseling - The Career Development Center (CDC) provides services for all stages of career development.  The mission of the CDC is to provide the career planning tools to ensure a lifetime of career success.
Park Helpdesk - If you have forgotten your OPEN ID or Password, or need assistance with your PirateMail account, please email helpdesk@park.edu or call 800-927-3024
Resources for Current Students - A great place to look for all kinds of information http://www.park.edu/Current/.

Course Description:
HC461 The Hospital and the Community: Issues specific to the organization and administration of hospitals, their scope of services in relation to community need, and relationships with community health care services. Topics covered dealing with the unique aspects of administration of hospitals and internal departments include improvement of organizational performance, personnel productivity, strategic planning, cost containment, materials management, image in the community, medical staff recruitment, patient census and utilization of services and contracting for services from external suppliers. 3:0:3

Educational Philosophy:

The instructor's educational philosophy is one of interactiveness based on lectures, readings, quizzes, writings, team collaborations, exams, and assignments,.  The instructor will encourage each student to explore new ideas and examine different view points.

Learning Outcomes:
  Core Learning Outcomes

  1. Students will explain the governing bodies of hospitals.
  2. Students will justify the role of the hospital in and to its community.
  3. Students will compare and contrast the various departments and ancillary services of the hospital.
  4. Students will integrate concepts such as organizations, personnel and professional relationships, strategic planning, cost containment and other factors in the improvement of the organization's performance.

Core Assessment:

Class Assessment:

Articles, Homework, Mid-term, Final Exam, Participation   (may change if necessary)


Homework/Classwork (8 @ 25pts each)    200 pts
Articles (4) 100 pts
Mid-Term Exam 300 pts
Final Exam 300 pts
Participation 100 pts

Total Points 1000 pts

Grading Scale

900 - 1000 points= A; 800-899 points= B; 700-799 points= C; 600-699 points= D; 599 points or below= F


The course grade for students will be based on the overall average of homework and tests taken during the course in accordance with the weighting of the various requirements as stated in the syllabus.

All final exams in all School of Business courses will be comprehensive and will be closed book and closed notes. They will constitute 30% of the total course grade and will not be a take-home exam. They will be completed during the test week in the period designated by the registrar or by the Proctor in the case online courses. If calculators are allowed, they will not be multifunctional electronic devices that include features such as: phones, cameras, instant messaging, pagers, and so forth. Electronic Computers will not be allowed on final exams unless an exception is made by the Dean of the School of Business.

Late Submission of Course Materials:

All assignments are considered late if not turned in at the beginning of each class. Late assignments will be deducted 5 points each day it is late. Friday is the last day to have the assignment turned in or zero points will be awarded.

Classes missed for legitimate reasons (illness, temporary duty, etc) are excusable; however, the student must make up the missed work. The student is responsible for providing the instructor with justification for an excused absence either prior to or immediately after the absence.

Classroom Rules of Conduct:

Each student is expected to be on time, and present for the entire class (roll will be taken at the beginning and end of class).

Students are expected to act in a mature and appropriate manner at all times and must be respectful of one another.

Cell phones are expected to be turned off or on vibrate so as not to disturb the class.  Use of cell phones is only allowed during break time.



Course Topic/Dates/Assignments:

Week 1

Chapters 1-4

Class work, homework, assignment-Article 1

Week 2

Chapters 5-8

Class work, Article 1 due

Week 3

Chapters 9-12

Class work, assignment-Article 2

Week 4

Chapters 13-16

Class work, Mid-term review, Article 2 due

Week 5

Chapters 17-20

Mid-term exam, Class work, homework, assignment-Article 3

Week 6

Chapters 21-24

Class work Article 3 due assignment-Article 4

Week 7

Chapters 25-28

Final exam review, Article 4 due

Week 8

Final exam

Academic Honesty:
Academic integrity is the foundation of the academic community. Because each student has the primary responsibility for being academically honest, students are advised to read and understand all sections of this policy relating to standards of conduct and academic life. Park University students and faculty members are encouraged to take advantage of the University resources available for learning about academic honesty (www.park.edu/current or http://www.park.edu/faculty/).from Park University 2011-2012 Undergraduate Catalog Page 93

Plagiarism involves the use of quotations without quotation marks, the use of quotations without indication of the source, the use of another's idea without acknowledging the source, the submission of a paper, laboratory report, project, or class assignment (any portion of such) prepared by another person, or incorrect paraphrasing. from Park University 2011-2012 Undergraduate Catalog Page 93

Attendance Policy:
Instructors are required to maintain attendance records and to report absences via the online attendance reporting system.

  1. The instructor may excuse absences for valid reasons, but missed work must be made up within the semester/term of enrollment.
  2. Work missed through unexcused absences must also be made up within the semester/term of enrollment, but unexcused absences may carry further penalties.
  3. In the event of two consecutive weeks of unexcused absences in a semester/term of enrollment, the student will be administratively withdrawn, resulting in a grade of "F".
  4. A "Contract for Incomplete" will not be issued to a student who has unexcused or excessive absences recorded for a course.
  5. Students receiving Military Tuition Assistance or Veterans Administration educational benefits must not exceed three unexcused absences in the semester/term of enrollment. Excessive absences will be reported to the appropriate agency and may result in a monetary penalty to the student.
  6. Report of a "F" grade (attendance or academic) resulting from excessive absence for those students who are receiving financial assistance from agencies not mentioned in item 5 above will be reported to the appropriate agency.

Park University 2011-2012 Undergraduate Catalog Page 96

Disability Guidelines:
Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: http://www.park.edu/disability .


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Last Updated:3/7/2012 9:46:03 AM