HC351 Org & Adm of Hlth Care Programs

for F1J 2012

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Mission Statement: Park University provides access to a quality higher education experience that prepares a diverse community of learners to think critically, communicate effectively, demonstrate a global perspective and engage in lifelong learning and service to others.

Vision Statement: Park University, a pioneering institution of higher learning since 1875, will provide leadership in quality, innovative education for a diversity of learners who will excel in their professional and personal service to the global community.


HC 351 Org & Adm of Hlth Care Programs


F1J 2012 DN


Conner, Rosalind G.


Adjunct Faculty


BA Psychology
Master's of Science in Management

Office Hours

By appointment; 816-309-8407

Daytime Phone





Semester Dates

August 20 - October 12, 2012

Class Days


Class Time

5:30 - 10:00 PM

Credit Hours


Management Principles for Health Professionals, 6th edition
Author:  Joan Liebler and Charles McConnell
ISBN:  978-1-4496-1468-3
Publisher:  Jones & Bartlett Learning

Textbooks can be purchased through the MBS bookstore

Textbooks can be purchased through the Parkville Bookstore

Additional Resources:

McAfee Memorial Library - Online information, links, electronic databases and the Online catalog. Contact the library for further assistance via email or at 800-270-4347.
Career Counseling - The Career Development Center (CDC) provides services for all stages of career development.  The mission of the CDC is to provide the career planning tools to ensure a lifetime of career success.
Park Helpdesk - If you have forgotten your OPEN ID or Password, or need assistance with your PirateMail account, please email helpdesk@park.edu or call 800-927-3024
Resources for Current Students - A great place to look for all kinds of information http://www.park.edu/Current/.

Course Description:
HC351 Organization and Administration of Health Care Programs: Structure and implementation of various types of health care organizations and their internal departments, administrative theory; utilization; facilities management; accreditation; strategic planning; decision making theory; medical, nursing, and support staff supply, supervision, and evaluation; financial management; human relations; research and development; organizational culture and change theory; and other internal and external forces. 3:0:3

Educational Philosophy:
Students will be involved in active learning consisting of research, writing, oral presentation and a final exam to aid in the exploration of ideas, issues and contradictions of the healthcare environment in which we work today.  Together we will explore the roles that managers play in the growth and development of their organization.  My role is to challenge your management thoughts, skills and abilities.

Learning Outcomes:
  Core Learning Outcomes

  1. Define terminology and demonstrate general knowledge of the major issues and concepts of administering various forms of health facilities and programs.
  2. Explain the concepts and applications of management techniques utilized in medical facilities.
  3. Compare and contrast the supply and distribution of health professionals and institutions.
  4. Discuss the problems associated with the cost and availability of health care.
  5. Evaluate current and future priorities in the administration of health care in relation to the economy, social issues, ethics, politics, medical science and environmental issues.

  Instructor Learning Outcomes
  1. Understand healthcare manager responsibilities
  2. Understand and be able to articulate the day to day operational concepts
  3. Understand the leadership components of health care management; planning, organizing, decision making, staffing, leading and directing
Core Assessment:

Class Assessment:
Each student is responsible for materials covered in reading the chapters, handouts, presentations and a final exam.  The group presentation will require you to work in a group, select an organization opon instructor's approval and apply your understanding of the Healthcare concepts to that organization.  There will aslo be quizzes to test your understanding of the materials covered in class, a comprehensive final exam and other class presentations.  The current events will consist of your bringing a copy of an article from the internet, professional journal, newspaper, etc. that is not older than 3 months that pertains to the material covered in class that evening.  you will provide a 2 - 3 minute synopsis of that article and how it pertains to class.  All assignments and expectations of those assignments will be described in detail the first night of class.

Final Exam:                  200 points = 20%                    
Quizzes:                        100 points = 10%
Group Presentation:      200 points = 20%
Current Events:            100 points = 10%
Paper:                           150 points = 15%              
Interviews:                   150 points = 15%
Chapter Review:          100 points = 10%
TOTAL POINTS:       1000 points = 100%

90-100% = A
80-89% = B
70-79% = C
60-69% = D
Below 60% = F

The course grade for students will be based on the overall average of homework and tests taken during the course in accordance with the weighting of the various requirements as stated in the syllabus.

All final exams in all School of Business courses will be comprehensive and will be closed book and closed notes. They will constitute 30% of the total course grade and will not be a take-home exam. They will be completed during the test week in the period designated by the registrar or by the Proctor in the case online courses. If calculators are allowed, they will not be multifunctional electronic devices that include features such as: phones, cameras, instant messaging, pagers, and so forth. Electronic Computers will not be allowed on final exams unless an exception is made by the Dean of the School of Business.

Late Submission of Course Materials:
At least 1 week advance notice is required for late submission of assignments.  In that situation only; will a makeup be permitted.

Classroom Rules of Conduct:
Attendance will be taken at the beginning and end of each class.  Instructor is not responsible for contacting absent students or providing items from missed classes.

Course Topic/Dates/Assignments:
Week 1 - Come prepared to discuss Chapters 1 - 3, syllabus review, group assignments will be made
Week 2- Come prepared to discuss Chapters 4 - 6, Current Event #1 due
Week 3 - Come prepared to discuss Chapters 7 - 9, Current Event #2 due
Week 4 - Come prepared to discuss Chapters 10 & 11, Interviews due
Week 5 - Come prepared to discuss Chapters 12 & 13, Current Event #3 due
Week 6 - Come prepared to discuss Chapter 14, papers due
Week 7 - Come prepared to discuss Chapter 15, Current Event #4 due
Week 8 - Final Exam and Group Presentations

Academic Honesty:
Academic integrity is the foundation of the academic community. Because each student has the primary responsibility for being academically honest, students are advised to read and understand all sections of this policy relating to standards of conduct and academic life. Park University students and faculty members are encouraged to take advantage of the University resources available for learning about academic honesty (www.park.edu/current or http://www.park.edu/faculty/).from Park University 2011-2012 Undergraduate Catalog Page 95-96

Plagiarism involves the use of quotations without quotation marks, the use of quotations without indication of the source, the use of another's idea without acknowledging the source, the submission of a paper, laboratory report, project, or class assignment (any portion of such) prepared by another person, or incorrect paraphrasing. from Park University 2011-2012 Undergraduate Catalog Page 95

Attendance Policy:
Instructors are required to maintain attendance records and to report absences via the online attendance reporting system.

  1. The instructor may excuse absences for valid reasons, but missed work must be made up within the semester/term of enrollment.
  2. Work missed through unexcused absences must also be made up within the semester/term of enrollment, but unexcused absences may carry further penalties.
  3. In the event of two consecutive weeks of unexcused absences in a semester/term of enrollment, the student will be administratively withdrawn, resulting in a grade of "F".
  4. A "Contract for Incomplete" will not be issued to a student who has unexcused or excessive absences recorded for a course.
  5. Students receiving Military Tuition Assistance or Veterans Administration educational benefits must not exceed three unexcused absences in the semester/term of enrollment. Excessive absences will be reported to the appropriate agency and may result in a monetary penalty to the student.
  6. Report of a "F" grade (attendance or academic) resulting from excessive absence for those students who are receiving financial assistance from agencies not mentioned in item 5 above will be reported to the appropriate agency.

Park University 2011-2012 Undergraduate Catalog Page 98

Disability Guidelines:
Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: http://www.park.edu/disability .



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Last Updated:7/20/2012 4:03:28 PM