HR421 Corporate Training & Develop

for F2J 2012

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Mission Statement: Park University provides access to a quality higher education experience that prepares a diverse community of learners to think critically, communicate effectively, demonstrate a global perspective and engage in lifelong learning and service to others.

Vision Statement: Park University, a pioneering institution of higher learning since 1875, will provide leadership in quality, innovative education for a diversity of learners who will excel in their professional and personal service to the global community.


HR 421 Corporate Training & Develop


F2J 2012 DN


Povolish, Carol


Senior Adjunct Faculty/Academic Director, Downtown/PV


Master of Education, Human Resource Development and Counseling
Bachelor of Science in Occupational and Vocational Education

Office Location

Kansas City--Downtown Campus

Office Hours

5:00 pm to 5:30 pm

Daytime Phone


Other Phone

Cell 816-651-9651


Semester Dates

October 22-December 16, 2012

Class Days


Class Time

5:30 - 10:00 PM


HR353 and MG365

Credit Hours



Employee Training and Development, 5th Edition, Raymond A. Noe, Publisher:  McGraw-Hill/Irwin
ISBN:  987-0-07-353034-5
MHID:   0-07-353034-4

Textbooks can be purchased through the MBS bookstore

Textbooks can be purchased through the Parkville Bookstore

Additional Resources:

How to Measure Training Results, Jack J. Phillips & Ron Drew Stone
When Generations Collide, Lynne C. Lancaster & David Stillman

McAfee Memorial Library - Online information, links, electronic databases and the Online catalog. Contact the library for further assistance via email or at 800-270-4347.
Career Counseling - The Career Development Center (CDC) provides services for all stages of career development.  The mission of the CDC is to provide the career planning tools to ensure a lifetime of career success.
Park Helpdesk - If you have forgotten your OPEN ID or Password, or need assistance with your PirateMail account, please email or call 800-927-3024
Resources for Current Students - A great place to look for all kinds of information

Course Description:
HR421 Corporate Training and Development:A study of education, training and development in corporations. On-the-job training, computer based training, executive education and the role of outside vendors will be discussed. 3:0:3

Educational Philosophy:
Carol's educational philosophy focuses directly on getting her students involved in their own learning process.  She accomplishes this through lectures, discussions, debates, group work, examinations, and presentations that require the students to develop, analyze, critique, and present lessons directly related to what is currently happening in the world of corporate training and develpment.

Learning Outcomes:
  Core Learning Outcomes

  1. Discuss the competitive challenges corporations face and explain how training can help deal with these challenges.
  2. Explain how changes in work roles influence training.
  3. Discuss the role of organization analysis, person analysis, and task analysis in needs assessment.
  4. Differentiate between “training” and “human resource development.”
  5. Explain how personal characteristics, input, output, consequences, and feedback influence performance and learning.
  6. Identify and discuss the five types of learner outcomes.
  7. Discuss the key features of the learning organization
  8. Explain why evaluation is important.

  Instructor Learning Outcomes
  1. Explain the practicality of traditional training methods.
  2. Discuss the key issues of e-learning.
  3. Explain the importance of a thorough needs assessment.
  4. Explain how "return on investment (ROI)" is so important to training and development.
Core Assessment:
Final exam

Link to Class Rubric

Class Assessment:

Students will be evaluated on the total number of points each student earns as compared to the greatest amount of points that may be earned in each class activity.  In determining the number of points assigned to an activity, the major factors will be the following questions:
   1.  Was the work completed?
   2.  Was the work completed correctly?
   3.  Was the work completed on time?
All assignments are due at the beginning of the class period.  Class participation and attendance are each worth a total of 80 points.  There will be two quizzes worth 100 pts each (total of 200 pts).  Homework assigments will be worth a total of 140 points.  These points are broken into 7 class sessions worth 20 pts each.  Each student will build a small training presentation and will present it on the 7th or 8th class session and it will be worth 200 points.  The final exam in comprehensive (covering the entire course) and will be worth 30% of the grade or  300 points.
Here's how the points will break down:
Attendance                                                   10 pts                        x           8     classes   =     80 pts
Participation                                                 10 pts                        x           8     classes   =      80 pts
Quizzes                                                      100 pts                       x           2      quizzes  =     200 pts
Homework                                                  20 pts                       x           7       assign   =     140 pts
Presentation                                                                                                                          200 pts
Comprehensive Final Exam                                                                                                   300 pts
                                                                                                                       Total pts      1000 pts


1000-900   =  A
899-800   =   B
799-700   =   C
699-600   =   D
599 and Below F

The course grade for students will be based on the overall average of homework and tests taken during the course in accordance with the weighting of the various requirements as stated in the syllabus.

All final exams in all School of Business courses will be comprehensive and will be closed book and closed notes. They will constitute 30% of the total course grade and will not be a take-home exam. They will be completed during the test week in the period designated by the registrar or by the Proctor in the case online courses. If calculators are allowed, they will not be multifunctional electronic devices that include features such as: phones, cameras, instant messaging, pagers, and so forth. Electronic Computers will not be allowed on final exams unless an exception is made by the Dean of the School of Business.

Classroom Rules of Conduct:
1.  Atten class and be prompt.  Attendance will be taken at the beginning and end of the evening.  If you leave before the end of the session, an unexcused absence will be given.  Excused absences will be given 3 pts.  Excused absences are at the discretion of the instructor.  To partially make up for an absence, you must submit to the instructor an essay (one to two pages) summarizing the assigned reading for the class period missed.  It is your responsibility to make up anything missed in the class.
2.  Please turn phones to vibrate or to the off position during class.  Please DO NOT TEXT during the class session, it is VERY RUDE!!
3.  Examinations.  There will be two quizzes, which are multiple choice (100 pts each).  If you take a make up quiz, it will not be the same as the first one given to the class.  It will be an essay type quiz and details will be expected.
4.  If you bring a lap-top and it is used for things like surfing the web or social sites, instead of note-taking, you will be asked to turn it off.
5.  Anticipate problems with technology, printers can run out of paper and ink.  If you have somethilng due and it needs to be printed out, be sure to complete it early enough to have it prior to class.

Course Topic/Dates/Assignments:

Oct. 25, 2012:   Read Chapters 1 and 2.  Answer discussions questions 1 & 4 for both chapters prior to class.  We will discuss the syllabus, the project requirements, and the first two chapters.  Select a task from you work environment that you might want to do an analysis on.  This will later be turned into your presentation
Nov. 1, 2012:  Read Chapters 3 and 4 before class and answer questions 4 & 7 from each chapter.  Be prepared to discuss chapters 3 and 4.  Start your needs assessment for your project.
Nov. 8, 2012:   Read Chapters 5 and 6.  Complete the Application assigment item 2 from chapter 5.  Complete Application assigment 4 from chapter 6.  Be prepared to discuss the Applications.
Nov. 15, 2012:   Read Chapters 7 and 8 prior to class.  Answer questions 1 & 5 for both chapters.  Be prepared to discuss both chapters. Take Quiz 1 over chapters 1 thru 6. 
Nov.22, 2012:   Read Chapters 9 and 10 prior to class.  Complete Application assigment item 3 for Chapter 9.  Complete Application assignment item 5 from chapter 10.  Take Quiz 2 home and bring it back Dec 6th.  It is over Chapters 7-13. 
Nov.29, 2012:  We will be using e-college for our session.  Read Chapters 11-13.  Complete the Application assignment items:  Chapter 11 item 1 and from Chapter 12 item 1.  There will be an online project to be completed from Thanksgiving until Tuesday, Nov. 28th, 2012.  Download the project complete it and upload the assignment to the e-college system.  Complete Quiz 2.  Email the draft of your presentation to me before midnight November 28th. 
Dec. 6, 2012:   First groups will present their presentations.  Prepare for final over Chapters 1-13.
Dec. 13, 2012:   Take Final.  Finish presentations.  No assignments.

Academic Honesty:
Academic integrity is the foundation of the academic community. Because each student has the primary responsibility for being academically honest, students are advised to read and understand all sections of this policy relating to standards of conduct and academic life. Park University students and faculty members are encouraged to take advantage of the University resources available for learning about academic honesty ( or Park University 2011-2012 Undergraduate Catalog Page 95-96

Plagiarism involves the use of quotations without quotation marks, the use of quotations without indication of the source, the use of another's idea without acknowledging the source, the submission of a paper, laboratory report, project, or class assignment (any portion of such) prepared by another person, or incorrect paraphrasing. from Park University 2011-2012 Undergraduate Catalog Page 95

Attendance Policy:
Instructors are required to maintain attendance records and to report absences via the online attendance reporting system.

  1. The instructor may excuse absences for valid reasons, but missed work must be made up within the semester/term of enrollment.
  2. Work missed through unexcused absences must also be made up within the semester/term of enrollment, but unexcused absences may carry further penalties.
  3. In the event of two consecutive weeks of unexcused absences in a semester/term of enrollment, the student will be administratively withdrawn, resulting in a grade of "F".
  4. A "Contract for Incomplete" will not be issued to a student who has unexcused or excessive absences recorded for a course.
  5. Students receiving Military Tuition Assistance or Veterans Administration educational benefits must not exceed three unexcused absences in the semester/term of enrollment. Excessive absences will be reported to the appropriate agency and may result in a monetary penalty to the student.
  6. Report of a "F" grade (attendance or academic) resulting from excessive absence for those students who are receiving financial assistance from agencies not mentioned in item 5 above will be reported to the appropriate agency.

Park University 2011-2012 Undergraduate Catalog Page 98

Disability Guidelines:
Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: .


CompetencyExceeds Expectation (3)Meets Expectation (2)Does Not Meet Expectation (1)No Evidence (0)
Identify and discuss the five types of learner outcomes                                                                                                                                                                                                                                                                                                                                                                                                                                                              
Provides an accurate identification, a discussion of each type and examples of how each type is used in actual training situation. Provides an accurate identification of the five types of learning outcomes and discussion of each type. Leas than or less than five types identified and discussed. No types identified or irrelevant material submitted. 
Explain how personal characteristics, input, output, consequences, and feedback influence performance and learning.                                                                                                                                                                                                                                                                                                                                                                                                  
A very thorough explanation with descriptions and examples of the impacts on performance and learning. Provides a thorough explanation, and description of the impact on performance and learning. Incomplete or inaccurate description of  personal characteristics, iput, output, consequences, and/or feedback. No explanation provided or irrelevant material submitted. 
Explain why evaluation is important.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
A very thorough explanation with descriptions and examples of how evaluation takes place and relates to the training process. Provides an explanation that describes how evaluation relates to the other steps in the training process. Incomplete or inaccurate explanation. No explanation provided or irrelevant material submitted. 
Differentiate between “training” and “human resource development                                                                                                                                                                                                                                                                                                                                                                                                                                                     
A very clear description and distinction with examples of the outcomes of each term. Provides a clear distinction between the two terms. Incomplete or inaccurate differentiation. No explanation provided or irrelevant material submitted. 
Discuss the key features of  the learning organization                                                                                                                                                                                                                                                                                                                                                                                                                                                               
A very complete, thorough discussion including the outcomes of each feature and the impact on the organization. Discusses at least five of the ten features of a learning organization. Discusses less than five of the ten features No discussion or irrelevant material provided. 
Identify and discuss the five types of learner outcomes                                                                                                                                                                                                                                                                                                                                                                                                                                                              
Identifies and  discusses thoroughly all five types of learner outcomes and the impact on the organization. Identifies and discusses   all five of the learner outcomes. Identifies less than five or provides inaccurate or vague discussion. No identification or irrelevant material provided. 
Whole Artifact                                                                                                                                                                                                                                             
Discuss the competitive challenges corporations face and explain how training can help deal with these challenges                                                                                                                                                                                                                                                                                                                                                                                                    
Submits a complete, thorough discussion that includes not only the challenges but all examples or instances in which organizations succeeded or failed due to the inappropriate or neglected use of training and development. Discusses all five of the competitive challenges and explains how each may be addressed by training and development. Provides an incomplete or inaccurate discussion and explanation. No identification or irrelevant material provided. 
Explain how personal characteristics, input, output, consequences, and feedback influence performance and learning                                                                                                                                                                                                                                                                                                                                                                                                   
Provides a complete, thorough discussion that includes personal characteristics, inputs, outputs, consequences or feedback and/or the influence on performance and learning. Explains how address personal characteristics, inputs, outputs, consequences or feedback and/or the influence on performance and learning. Provides an incomplete explanation which does not address personal characteristics, inputs, outputs, consequences or feedback and/or the influence on performance and learning. No explanation or irrelevant material provided. 


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Last Updated:10/2/2012 5:31:45 PM