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CA 104 Interpersonal Communication I
Norris, Virgil W.


Mission Statement: Park University provides access to a quality higher education experience that prepares a diverse community of learners to think critically, communicate effectively, demonstrate a global perspective and engage in lifelong learning and service to others.

Vision Statement: Park University, a pioneering institution of higher learning since 1875, will provide leadership in quality, innovative education for a diversity of learners who will excel in their professional and personal service to the global community.

Course

CA 104 Interpersonal Communication I

Semester

FA 2012 HOC

Faculty

Norris, Virgil "Rusty"

Title

Sr. Instructor of Communication Arts/Adjunct Faculty

Degrees/Certificates

MA - Communication & Leadership, Park University (in progress)
MLA - Social Science concentration, Baker University
BA - Liberal Arts, Park University

Office Location

None

Office Hours

Before and after class or by appointment

Daytime Phone

816-886-6123

E-Mail

rusty.norris@park.edu

rusty.norris.park@comcast.net

Semester Dates

August 20 - December 14, 2012

Class Days

Tuesday - Thursday

Class Time

3:50 - 5:05 PM

Credit Hours

3


Textbook:

DeVito, J. A. (2009). The Interpersonal Communication Book, 12th edition, Allyn & Bacon: Boston. ISBN-10: 0205625703. ISBN-13: 9780205625703.

Textbooks can be purchased through the MBS bookstore

Textbooks can be purchased through the Parkville Bookstore

Additional Resources:

McAfee Memorial Library - Online information, links, electronic databases and the Online catalog. Contact the library for further assistance via email or at 800-270-4347.
Career Counseling - The Career Development Center (CDC) provides services for all stages of career development.  The mission of the CDC is to provide the career planning tools to ensure a lifetime of career success.
Park Helpdesk - If you have forgotten your OPEN ID or Password, or need assistance with your PirateMail account, please email helpdesk@park.edu or call 800-927-3024
Resources for Current Students - A great place to look for all kinds of information http://www.park.edu/Current/.


Course Description:
An introduction to the knowledge and skills of interpersonal communication. The course content includes facilitation of more effective and supportive behavior, reduction of communication barriers and development of increased skill and confidence in relationships. 3:0:3

Learning Outcomes:
  Core Learning Outcomes

  • Identify the fundamental elements of the communication process.
  • Illustrate how self-concept influences communication.
  • Explain how perception affects communication.
  • Demonstrate effective listening habits and skills.
  • Explore why language can create communication problems.
  • Illustrate why nonverbal cues can create communication problems.
  • Contrast methods of resolving communication problems caused by verbal and nonverbal communication.
  • Formulate personal strategies for developing effective intercultural communication.
  • Describe theories of relationship development.
  • Select appropriate strategies for maintaining healthy interpersonal relationships.
  • Evaluate the effectiveness of methods of resolving conflict.
  • Demonstrate how to develop a supportive communication climate.

    MoStep Requirements 1.2.1.1 standards for CA104



    Core Assessment:

    Core Assessment Portfolio:  (20% to 30% of grade)  The Core Assessment Portfolio is a collection of student work.  The portfolio must not be assigned due before the last quarter of the course and should cover at least 8 (75 percent) of the core learning objectives for the course.  It should involve research and emphasize activities associated with the ability to think critically and communicate effectively.  The rubric and core assessment project must be included in all syllabi.  The Core Assessment Portfolio should be transmitted to the instructor in electronic form preferably via email.

      Grading Criteria:

       90 - 100%   A

       80 -  89%   B

       70 -  79%   C

       60 -  69%   D

        0 -  59%   F    

    Core Assessment Portfolio:

    Minimum Requirements:  The core assessment for CA104 Interpersonal Communication will be a portfolio which

    -Includes a variety of student assignments designed to show student mastery of at least eight (75 percent) of the core learning objectives for the course. 

    -Includes at least one four-page research based paper that utilizes a minimum of three sources. 

    -Includes at least one assignment that requires students to analyze their own communication behaviors or the communication behaviors of others.

    -Includes at least one assignment that requires students to develop a mini-research project or a media or other creative work illustrating understanding of core concepts.

    -Includes at least one assignment that illustrates student understanding of intercultural differences in values and communication.

    -Must not be assembled before the last quarter of the course although it may contain work done as the semester progress, such as journals.

    -Contains no more than two previously graded assignments.

    -Emphasizes activities associated with the ability to think critically and communicate effectively. 

           -Must be transmitted to the instructor in electronic form.

    Link to Class Rubric

    Class Assessment:

    Participation (20 points per week for 15 weeks: 300 points or 30% of course grade)
    Students must be actively engaged in class discussions, exercises, and projects. This includes being continually present from the start of each class until the class is dismissed by the instructor. Consideration will be given to quantity and quality of involvement and demonstrated attitude toward learning.
     
    Written Work
    Learning Journals
    (20 points per journal for 15 journals: 300 points or 30% of course grade)
    At least one full page per week, double-spaced, beginning with week 2. The focus of each journal should be on your own learning experiences with, or observations of, interpersonal communication and analysis of your interpersonal communication skills. Connect your experiences/observations directly and explicitly to material in the textbook or to what has been discussed in class. Some journal assignments will have a directed focus, while others may focus on an area of interpersonal communication of your own choosing. Each journal should be submitted to the appropriate Dropbox in eCompanion by the date it is due.
     
    Tests
    Quizzes (10 points per quiz for 10 quizzes: 100 points or 10% of course grade)
    These are weekly chapter quizzes.  Extra credit points are routinely available on quizzes.
    Final Exam (100 points or 10% of course grade)
    Comprehensive Final Exam
     
    Core Assessment (200 points or 20% of course grade)
    The Core Assessment will consist of a communication analysis paper applying at least 9 of the Core Learning Outcomes (listed above) to the characters and interactions in a movie. The paper must include at least 4 academic/professional sources in addition to the textbook. All sources must be properly cited. The paper must be grammatically correct and submitted electronically. Additional details to be provided in class.

    Grading:
    Total: 1000 points or 100% of course grade.

     
    A = 90-100% (900-1000 points)
    B = 80-89% (800-899 points)
    C = 70-79% (700-799 points)
    D = 60-69% (600-699 points)
    F = 59% or less (0-599 points)

    Late Submission of Course Materials:
    Late submissions will not be accepted unless arranged in advance or because of significant emergencies.

    Make-up assignments for participation points will be accepted for excused absences only. Missed assignments must be made up within one week of the excused absence.

    Classroom Rules of Conduct:

    Communication Devices
    All communication devices must be turned off, or set on silent, during the class session. No phone calls or text messages are to be sent or received without my permission.

    If you are expecting an important message, notify me in advance. You must have permission from me to answer messages during class.

    CAUTION: If I see a cell phone in your hand during class, without prior permission from me, you will lose all participation points for the day.
     
    Respect
    Respect for every member of the class must be maintained at all times. This includes respecting the confidences of members of the class who may share personal information during exercises or discussions.
     
    Disagreements are natural and may occur, but respect must still be maintained.

    Course Topic/Dates/Assignments:
    See schedule below. (Schedule subject to change at instructor's discretion.)

     

     WEEK DATE
    TOPIC
    READING ASSIGNMENTS
    OTHER
    ASSIGNMENTS

    1
    8/21 Course Introduction

      8/23  Basic elements     Chap. 1  
     

       
     2 8/28  Verbal messages.
       Week 2 Journal   (A self-assessment of my interpersonal communication skills).
      Chapter 1 Quiz
      8/30
    Chap. 5 
     

       
     3 9/4  Nonverbal messages.
      Week 3 Journal
      Chapter 5 Quiz
      9/6     Chap. 6  
     
         
     4 9/11  Emotional messages.
      Week 4 Journal
      Chapter 6 Quiz
      9/13
      Chap. 7
     
         
     5 9/18  Listening
      Week 5 Journal
      Chapter 7 Quiz
      9/20  
        Chap. 4  
     
         
     6 9/25
     Culture
       Week 6 Journal 
     Chapter 4  Quiz
      9/27

      Chap. 2
     
         
     7 10/2
      Perception & Self
      Week 7 Journal  
    Chapter 2  Quiz
      10/24
      Chap. 3
     
         
     8 10/9  Relationship Stages
      Week 8 Journal (Observations on intercultural communication).
      Chapter 3  Quiz
      10/11       Chap. 9  
     
         
     BREAK    Oct. 15-19
     NO CLASS  FALL BREAK
     9 10/23
    Movie

      Week 9 Journal
      Chapter 9 Quiz
      10/25 Movie  
     
     
         
     10 10/30 Conversations
      Chap. 8   Week 10 Journal

      11/1    

     
       
     11 11/6  Relationship Development   Chap. 10   Week 11 Journal
      Chapter 8 Quiz
      11/8    
     
     


     
     12 11/13  Relationship Types   Chap. 11   Week 12 Journal
      Chapter 10 Quiz
      11/15

     
     
         
     13 11/20  Conflict Management   Chap. 12   Week 13 Journal
      Chapter 11 Quiz
      11/22  THANKSGIVING
      NO CLASS
    THANKSGIVING BREAK
     
         
     14 11/27  Power  Chap. 13   Week 14 Journal
      Chapter 12 Quiz
      11/29  
     
     
     


     
     15 12/4  Putting it all together  
      Week 15 Journal
      Chapter 13 Quiz
      12/6

       
     
         Core Assessment Paper
     16 12/13  FINAL
      3:15-5:15 PM
      Week 16 Journal (A final assessment of my interpersonal abilities).
    Final Exam

    Academic Honesty:
    Academic integrity is the foundation of the academic community. Because each student has the primary responsibility for being academically honest, students are advised to read and understand all sections of this policy relating to standards of conduct and academic life. Park University students and faculty members are encouraged to take advantage of the University resources available for learning about academic honesty (www.park.edu/current or http://www.park.edu/faculty/).from Park University 2011-2012 Undergraduate Catalog Page 95-96
    ***

    NOTE: All suspected incidents of academic dishonesty will be examined closely. Penalties will reflect the severity of the infraction, including the potential for failing the course.

    Plagiarism:
    Plagiarism involves the use of quotations without quotation marks, the use of quotations without indication of the source, the use of another's idea without acknowledging the source, the submission of a paper, laboratory report, project, or class assignment (any portion of such) prepared by another person, or incorrect paraphrasing. from Park University 2011-2012 Undergraduate Catalog Page 95
    ***

    NOTE: All suspected incidents of plagiarism will be examined closely. Penalties will reflect the severity of the infraction, including the potential for failing the course.

    Attendance Policy:
    Instructors are required to maintain attendance records and to report absences via the online attendance reporting system.

    1. The instructor may excuse absences for valid reasons, but missed work must be made up within the semester/term of enrollment.
    2. Work missed through unexcused absences must also be made up within the semester/term of enrollment, but unexcused absences may carry further penalties.
    3. In the event of two consecutive weeks of unexcused absences in a semester/term of enrollment, the student will be administratively withdrawn, resulting in a grade of "F".
    4. A "Contract for Incomplete" will not be issued to a student who has unexcused or excessive absences recorded for a course.
    5. Students receiving Military Tuition Assistance or Veterans Administration educational benefits must not exceed three unexcused absences in the semester/term of enrollment. Excessive absences will be reported to the appropriate agency and may result in a monetary penalty to the student.
    6. Report of a "F" grade (attendance or academic) resulting from excessive absence for those students who are receiving financial assistance from agencies not mentioned in item 5 above will be reported to the appropriate agency.

    Park University 2011-2012 Undergraduate Catalog Page 98
    ****

    NOTE: Excused absences will be granted, within reason, for legitimate and verifiable student/work activities or
    illness. All other absences will be considered unexcused. You must notify the instructor in advance, and in writing,
    of scheduled absences or within 24 hours for emergency absences.

    Make-up assignments will be allowed for EXCUSED absences only and must be submitted within one week of the absence.

    Tardiness will result in a loss of points for that day.

    Students who arrive after a quiz has been completed will not be allowed to take the quiz.

    Students who have arranged for an excused absence on a day that a quiz is given may take an alternative quiz within one week of the absence.

    Disability Guidelines:
    Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: http://www.park.edu/disability .


    Attachments:
    Learning Journal Guidelines

    Rubric

    CompetencyExceeds Expectation (3)Meets Expectation (2)Does Not Meet Expectation (1)No Evidence (0)
    Synthesis                                                                                                                                                                                                                                                  
    Outcomes
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
    Portfolio assignments synthesize information from the text and more than three additional sources. Portfolio assignments synthesize information from text and at least three additional sources. Portfolio assignments synthesize information from one to two sources and the text. Portfolio assignments show no evidence of additional sources. 
    Analysis Outcomes                                                                                                                                                                                                                                          
    Outcomes
    CLO1-12                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
    Portfolio assignments analyze stages/elements of all communication concepts illustrated in the assignment and identify motives and causes behind the communication. Portfolio assignments analyze stages/elements of all communication concepts illustrated in the work. Portfolio assignments fail to analyze stages/elements of all communication concepts illustrated in the work or have more than two factual errors. Portfolio assignments fail to analyze stages/elements of communication concepts. 
    Evaluation Outcomes                                                                                                                                                                                                                                        
    Outcomes
    CLO 1-12                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
    Portfolio assignments evaluate the communication strategies used in a given situation in terms of successfulness and usefulness and offers suggestions for improvement of strategy selection. Portfolio assignments evaluate the communication strategies used in a given situation in terms of successfulness and usefulness. Portfolio assignments only evaluate the communication strategies used in a given situation  in terms of successfulness OR usefulness OR have more than two factual errors. Portfolio assignments fail to evaluate communication strategies. 
    Terminology  Outcome                                                                                                                                                                                                                                       
    Outcomes
    CLO 1-12                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
    Portfolio demonstrates a consistent use of more than eight concepts/terms associated with interpersonal communication. Portfolio demonstrates a consistent use of six to eight concepts/terms associated with interpersonal communication. Portfolio demonstrates a consistent use of fewer than six concepts/terms associated with interpersonal communication or has more than two factual errors. Portfolio fails to demonstrate the student's ability to use the  terminology of interpersonal communication. 
    Concepts Outcome                                                                                                                                                                                                                                           
    Outcomes
    CLO 1-12                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
    Portfolio defines more than eight concepts associated with interpersonal communication in the student's own words. Portfolio defines eight communication concepts in the student's own words. Portfolio relies on textbook definitions of communication concepts, or defines fewer than eight concepts in the student's own words, or has more than two factual errors. Portfolio fails to define communication concepts. 
    Application Outcomes                                                                                                                                                                                                                                       
    Outcomes
    CLO 1-12                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
    Portfolio applies more than eight learned concepts to a given communication situation and explains the elements that need to be altered for communication to be more effective.

     
    Portfolio applies eight learned concepts to a given communication situation. Portfolio applies fewer than eight concepts to a given communication situation, or has more than two factual errors. Portfolio fails to apply learned concepts to a given communication situation. 
    Whole Outcome                                                                                                                                                                                                                                              
    Outcomes
    CLO 1-12                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
    The portfolio demonstrates the student's achievement of more than eight of the competencies with no more than one to three errors in writing conventions. The portfolio demonstrates the student's achievement of eight of the competencies with no more than three to six errors in writing conventions. The portfolio demonstrates the student's achievement of seven or fewer competencies with no more than six to eight errors in writing conventions. Portfolio fails to demonstrate the student's achievement of  competencies and includes more than eight errors in writing conventions. 
    Component Outcome                                                                                                                                                                                                                                          
    Outcomes
    CLO 1-12                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
    Single components/assignments of the portfolio demonstrate the student's integration and mastery of multiple objectives beyond what was necessary for the assignment. Single components/assignments of the portfolio demonstrate the student's mastery of the objective necessary for the assignment. Single components/assignments of the portfolio demonstrate the student's partial mastery of the objective necessary for the assignment. Single components/assignments of the portfolio do not demonstrate the student's mastery of the objective necessary for the assignment. 
    Values Literacy                                                                                                                                                                                                                                            
    Outcomes
    CLO 8                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
    The portfolio demonstrates the student's understanding of intercultural differences in communication and illustrates multiple strategies for dealing with these differences. The portfolio demonstrates the student's understanding of intercultural differences in communication and illustrates a single strategy for dealing with difference. The portfolio demonstrates only partial understanding of intercultural differences in communication. The portfolio does not demonstrate understanding of intercultural differences in communication. 
    Critical Literacy                                                                                                                                                                                                                                          
    Outcomes
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
    Portfolio demonstrates the ability to write a clear paper using more than three library resources of different types (journal articles, books, etc.). Portfolio demonstrates the ability to write a clear paper using at least three library resources of different types (journal articles, books, etc.). Portfolio components/assignments lack the required sources, use internet sources, or the writing in the assignments is unclear. Portfolio components/assignments use no sources and the writing in the assignments is unclear. 

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    Last Updated:8/8/2012 6:52:12 PM