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CA 104 Interpersonal Communication I
Palmer, Joseph R.


Mission Statement: Park University provides access to a quality higher education experience that prepares a diverse community of learners to think critically, communicate effectively, demonstrate a global perspective and engage in lifelong learning and service to others.

Vision Statement: Park University, a pioneering institution of higher learning since 1875, will provide leadership in quality, innovative education for a diversity of learners who will excel in their professional and personal service to the global community.

Course

CA 104 Interpersonal Communication I

Semester

S2J 2013 DN

Faculty

Palmer, Joseph R.

Title

Adjunct Faculty

Degrees/Certificates

BS, Psychology, University of Georgia
MA, Human Relations, Webster University
MS, Systems Management, University of Southern California

Office Location

Home Office

Office Hours

MWF, 3:00 to 5:00 PM

Daytime Phone

816-868-4013

Other Phone

800-704-8213

E-Mail

joseph.palmer@park.edu

josephpalmer@att.net

Web Page

http://www.pearsonhighered.com

Semester Dates

March 18 to May 7th, 2013

Class Days

-M-----

Class Time

5:30 - 10:00 PM

Credit Hours

3


Textbook:
Interpersonal Communication Book, by Joseph DeVito, ISBN: 10-0-205-03108-0 (2013) Pearson Publishing, ISBN: 13-978-0-205-03108.

Textbooks can be purchased through the MBS bookstore

Textbooks can be purchased through the Parkville Bookstore

Additional Resources:

McAfee Memorial Library - Online information, links, electronic databases and the Online catalog. Contact the library for further assistance via email or at 800-270-4347.
Career Counseling - The Career Development Center (CDC) provides services for all stages of career development.  The mission of the CDC is to provide the career planning tools to ensure a lifetime of career success.
Park Helpdesk - If you have forgotten your OPEN ID or Password, or need assistance with your PirateMail account, please email helpdesk@park.edu or call 800-927-3024
Resources for Current Students - A great place to look for all kinds of information http://www.park.edu/Current/.

http://www.pearsonhighered.com/DeVito
http://www.apastyle.org/elecref.html
http://www.mycommunicationlab.com
http://www.personalitypathways.com
http://www.humanmetrics.com

Course Description:
CA104 Interpersonal Communication I ( LE) : An introduction to the knowledge and skills of interpersonal communication. The course content includes facilitation of more effective and supportive behavior, reduction of communication barriers and development of increased skill and confidence in relationships. 3:0:3 @

Educational Philosophy:
An integrated "adult learning" model will be used in this course; this means students are treated as mature, responsible, motivated, conscientious adults, who participate in creating a positive learning experience for themselves and their peers.  Attendance is required!  Experiential leaning is the cornerstone to success in this course.  Additional information concerning this model will be explained during the first meeting, March 18th, 2013.

Learning Outcomes:
  Core Learning Outcomes

  • Identify the fundamental elements of the communication process.
  • Illustrate how self-concept influences communication.
  • Explain how perception affects communication.
  • Demonstrate effective listening habits and skills.
  • Explore why language can create communication problems.
  • Illustrate why nonverbal cues can create communication problems.
  • Contrast methods of resolving communication problems caused by verbal and nonverbal communication.
  • Formulate personal strategies for developing effective intercultural communication.
  • Describe theories of relationship development.
  • Select appropriate strategies for maintaining healthy interpersonal relationships.
  • Evaluate the effectiveness of methods of resolving conflict.
  • Demonstrate how to develop a supportive communication climate.

    MoStep Requirements 1.2.1.1 standards for CA104



      Instructor Learning Outcomes
    1. Experience the adult education model of classroom learning.
    2. Participate in practical experiential exercises designed to improve interpersonal communications and critical thinking skills.
    3. Apply Jungian personality theory (MBTI) to facilitate classroom interpersonal communications.
    4. Situation problem solving and team building exercises will also be used to facilitate communications models.
    Core Assessment:

    Core Assessment Portfolio:  (20% to 30% of grade)  The Core Assessment Portfolio is a collection of student work.  The portfolio must not be assigned due before the last quarter of the course and should cover at least 8 (75 percent) of the core learning objectives for the course.  It should involve research and emphasize activities associated with the ability to think critically and communicate effectively.  The rubric and core assessment project must be included in all syllabi.  The Core Assessment Portfolio should be transmitted to the instructor in electronic form preferably via email.

      Grading Criteria:

       90 - 100%   A

       80 -  89%   B

       70 -  79%   C

       60 -  69%   D

        0 -  59%   F    

    Core Assessment Portfolio:

    Minimum Requirements:  The core assessment for CA104 Interpersonal Communication will be a portfolio which

    -Includes a variety of student assignments designed to show student mastery of at least eight (75 percent) of the core learning objectives for the course. 

    -Includes at least one four-page research based paper that utilizes a minimum of three sources. 

    -Includes at least one assignment that requires students to analyze their own communication behaviors or the communication behaviors of others.

    -Includes at least one assignment that requires students to develop a mini-research project or a media or other creative work illustrating understanding of core concepts.

    -Includes at least one assignment that illustrates student understanding of intercultural differences in values and communication.

    -Must not be assembled before the last quarter of the course although it may contain work done as the semester progress, such as journals.

    -Contains no more than two previously graded assignments.

    -Emphasizes activities associated with the ability to think critically and communicate effectively. 

           -Must be transmitted to the instructor in electronic form.

    Link to Class Rubric

    Class Assessment:
    Students may keep up with their assignments and access their grades online by using the course grade book; this will be updated weekly.  It is possible to achieve a total of 1000 points for completed work during this course. See "Grading Plan" section below for specifics. The final course grade will be determined using the following assessments:

    • Mid-term and final examinations - the midterm exam, (covering chapters 1 - 6 of the text) and final exam (covering chapters 7 - 12) will consist of multiple-choice, true-false, matching, and essay questions.  Students will select the essay questions they wish to answer, from a list offered by the instructor. Total course grade is 15% for each exam, totaling 30% (300 points) for the course.
    • Homework and written quizzes - each week's reading assignment (two chapters) will be discussed in class using the chapter Learning Objectives (LO) and Core Learning Objectives (CLO) for the course. Periodically, an unannounced quiz will be administered, to verify the reading assignments are being done.  These account for 20% (200 points) of student's course grade.
    • Practical Exercises (PE) and feedback - Interpersonal Communications (IC) involves much group work and student participation.  Each week a minimum of one PE will take place in class; these PEs are designed to highlight the LOs and CLOs , as well as provide a practical application of the course concepts.  It is important for students to participate in these activities as it counts 20% (200 points) of the course grade. This is the reason that class attendance is necessary.
    • Core Assessments (See Core Assessment Rubric, CAR, that follows) - Four of the PEs mentioned above cover course CLOs and count 25% each (i.e., 25 points each), totaling 100 points. Further detail is found in the Core Assessment Rubric, CAR, below.  These assessments take place weeks 3, 5, 6 & 7. Additionally, a short (four page) end of course term paper is due ELECTRONICALLY, the last class meeting. This paper will be written using APA style (see web site, www.apastyle.org/elecref.html). This paper will include a minimum of three references, in addition to your DeVito text book The paper will compare and contrast IC in the student's native culture with any other culture. NOTE: this paper covers six of the 12 CLOs and is worth 20% (200 points) course grade.
    CORE ASSESSMENT RUBRIC (CAR)
     Week
    Due Date
    Core Assmt. 
    Points
    Core Lng. Obj.
    CLOs
    Assessment Items
    3 (Apr 1st) 25 1,3,4 MBTI Jungian Typology PE with discussion & feedback
    5 (Apr 15th) 25 3,6,7,11 "Downsizing your workplace" PE with group discussion
    6 (Apr 22nd) 25 3,4,6,7 Emotional messages role play with FB & self assmt.
    7 (Apr 29th) 25 10,11 Interpersonal conflict PE with self-perception analysis & FB
    8 (May 7th) 200 1-3, 5,8,9 A four-page term paper comparing and contrasting the student's own culture with another culture; paper includes four citations and three references (not counting DeVito), using APA writing style. This paper is due electronically the final night of class, May 7th, 2013.
    Total Core Assessments: 300 points - 30% course grade.

    Grading:
    Item/Assignment  Points Due Dates:

    Homework written assignments (20%) 200 Every class, to include the first meeting
    Midterm Exam (15%)  150 April 8th
    In-class discussions/participation (20%) 200 Every Week (to include exam class meetings)
    Final Exam (15%) 150 May 7th
    Core Learning Assessments (30%) 300 April 1st, 15th, 22nd, & 29th

    Total Possible points for course 1000

    Late Submission of Course Materials:
    Please do NOT turn in course assignments late! That being said, it is understandable that unforseen tragic circumstances and events do take place at times; therefore, only under these extremely unusual circumstances will work be accepted late.  One possible example of such and unforseen circumstance might be, an illness or death of an immediate family member. This course is all about Interpersonal Communications (IC).  Talk to me!

    Classroom Rules of Conduct:
    Attendance is required!  The University attendance policy will be enforced.  It is the student's responsibility to contact the instructor if the absence is unavoidable.  Two consecutive unexcused absences will result in an administrative withdrawal -- which routinely translates into an "F" letter grade for the course.  In addition, any student missing three classes (regardless of whether the absence is excused or unexcused) will be automatically administratively withdrawn from  the course.  Excused absences are permitted only for emergencies, e.g., health, family emergencies, etc.  Contact the instructor!

    Course Topic/Dates/Assignments:

     Weeks  Topics to be covered  Readings
     1 (Mar 18)  Intro. to Interpersonal Communication (IC)  Chap. 1 - 2
     2 (Mar 25)  Cultures and IC  Chap 3 - 4
     3 (Apr 1)  Listening & verbal messaging  Chap 5 - 6
     4 (Apr 8)  Midterm Exam  Chap 1 - 6
     5 (Apr 15)  Conversation, emotional messaging  Chap 7 - 8
     6 (Apr 22)  Relationships, stages & theories  Chap 9 - 10
     7 (Apr 29)  Power, influence & conflict  Chap 11 - 12
     8 (May 7)  Final Exam  Chap 7 - 12
     

    Academic Honesty:
    Academic integrity is the foundation of the academic community. Because each student has the primary responsibility for being academically honest, students are advised to read and understand all sections of this policy relating to standards of conduct and academic life. Park University students and faculty members are encouraged to take advantage of the University resources available for learning about academic honesty (www.park.edu/current or http://www.park.edu/faculty/).from Park University 2012-2013 Undergraduate Catalog Page 97

    Plagiarism:
    Plagiarism involves the use of quotations without quotation marks, the use of quotations without indication of the source, the use of another's idea without acknowledging the source, the submission of a paper, laboratory report, project, or class assignment (any portion of such) prepared by another person, or incorrect paraphrasing. from Park University 2012-2013 Undergraduate Catalog Page 95

    Attendance Policy:
    Instructors are required to maintain attendance records and to report absences via the online attendance reporting system.

    1. The instructor may excuse absences for valid reasons, but missed work must be made up within the semester/term of enrollment.
    2. Work missed through unexcused absences must also be made up within the semester/term of enrollment, but unexcused absences may carry further penalties.
    3. In the event of two consecutive weeks of unexcused absences in a semester/term of enrollment, the student will be administratively withdrawn, resulting in a grade of "F".
    4. A "Contract for Incomplete" will not be issued to a student who has unexcused or excessive absences recorded for a course.
    5. Students receiving Military Tuition Assistance or Veterans Administration educational benefits must not exceed three unexcused absences in the semester/term of enrollment. Excessive absences will be reported to the appropriate agency and may result in a monetary penalty to the student.
    6. Report of a "F" grade (attendance or academic) resulting from excessive absence for those students who are receiving financial assistance from agencies not mentioned in item 5 above will be reported to the appropriate agency.

    Park University 2012-2013 Undergraduate Catalog Page 98

    Disability Guidelines:
    Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: http://www.park.edu/disability .

    Additional Information:



    Bibliography:



    Rubric

    CompetencyExceeds Expectation (3)Meets Expectation (2)Does Not Meet Expectation (1)No Evidence (0)
    Synthesis                                                                                                                                                                                                                                                  
    Outcomes
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
    Portfolio assignments synthesize information from the text and more than three additional sources. Portfolio assignments synthesize information from text and at least three additional sources. Portfolio assignments synthesize information from one to two sources and the text. Portfolio assignments show no evidence of additional sources. 
    Analysis Outcomes                                                                                                                                                                                                                                          
    Outcomes
    CLO1-12                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
    Portfolio assignments analyze stages/elements of all communication concepts illustrated in the assignment and identify motives and causes behind the communication. Portfolio assignments analyze stages/elements of all communication concepts illustrated in the work. Portfolio assignments fail to analyze stages/elements of all communication concepts illustrated in the work or have more than two factual errors. Portfolio assignments fail to analyze stages/elements of communication concepts. 
    Evaluation Outcomes                                                                                                                                                                                                                                        
    Outcomes
    CLO 1-12                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
    Portfolio assignments evaluate the communication strategies used in a given situation in terms of successfulness and usefulness and offers suggestions for improvement of strategy selection. Portfolio assignments evaluate the communication strategies used in a given situation in terms of successfulness and usefulness. Portfolio assignments only evaluate the communication strategies used in a given situation  in terms of successfulness OR usefulness OR have more than two factual errors. Portfolio assignments fail to evaluate communication strategies. 
    Terminology  Outcome                                                                                                                                                                                                                                       
    Outcomes
    CLO 1-12                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
    Portfolio demonstrates a consistent use of more than eight concepts/terms associated with interpersonal communication. Portfolio demonstrates a consistent use of six to eight concepts/terms associated with interpersonal communication. Portfolio demonstrates a consistent use of fewer than six concepts/terms associated with interpersonal communication or has more than two factual errors. Portfolio fails to demonstrate the student's ability to use the  terminology of interpersonal communication. 
    Concepts Outcome                                                                                                                                                                                                                                           
    Outcomes
    CLO 1-12                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
    Portfolio defines more than eight concepts associated with interpersonal communication in the student's own words. Portfolio defines eight communication concepts in the student's own words. Portfolio relies on textbook definitions of communication concepts, or defines fewer than eight concepts in the student's own words, or has more than two factual errors. Portfolio fails to define communication concepts. 
    Application Outcomes                                                                                                                                                                                                                                       
    Outcomes
    CLO 1-12                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
    Portfolio applies more than eight learned concepts to a given communication situation and explains the elements that need to be altered for communication to be more effective.

     
    Portfolio applies eight learned concepts to a given communication situation. Portfolio applies fewer than eight concepts to a given communication situation, or has more than two factual errors. Portfolio fails to apply learned concepts to a given communication situation. 
    Whole Outcome                                                                                                                                                                                                                                              
    Outcomes
    CLO 1-12                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
    The portfolio demonstrates the student's achievement of more than eight of the competencies with no more than one to three errors in writing conventions. The portfolio demonstrates the student's achievement of eight of the competencies with no more than three to six errors in writing conventions. The portfolio demonstrates the student's achievement of seven or fewer competencies with no more than six to eight errors in writing conventions. Portfolio fails to demonstrate the student's achievement of  competencies and includes more than eight errors in writing conventions. 
    Component Outcome                                                                                                                                                                                                                                          
    Outcomes
    CLO 1-12                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
    Single components/assignments of the portfolio demonstrate the student's integration and mastery of multiple objectives beyond what was necessary for the assignment. Single components/assignments of the portfolio demonstrate the student's mastery of the objective necessary for the assignment. Single components/assignments of the portfolio demonstrate the student's partial mastery of the objective necessary for the assignment. Single components/assignments of the portfolio do not demonstrate the student's mastery of the objective necessary for the assignment. 
    Values Literacy                                                                                                                                                                                                                                            
    Outcomes
    CLO 8                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
    The portfolio demonstrates the student's understanding of intercultural differences in communication and illustrates multiple strategies for dealing with these differences. The portfolio demonstrates the student's understanding of intercultural differences in communication and illustrates a single strategy for dealing with difference. The portfolio demonstrates only partial understanding of intercultural differences in communication. The portfolio does not demonstrate understanding of intercultural differences in communication. 
    Critical Literacy                                                                                                                                                                                                                                          
    Outcomes
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
    Portfolio demonstrates the ability to write a clear paper using more than three library resources of different types (journal articles, books, etc.). Portfolio demonstrates the ability to write a clear paper using at least three library resources of different types (journal articles, books, etc.). Portfolio components/assignments lack the required sources, use internet sources, or the writing in the assignments is unclear. Portfolio components/assignments use no sources and the writing in the assignments is unclear. 

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    Last Updated:3/4/2013 8:33:54 AM