HC351 Org & Adm of Hlth Care Programs

for F1B 2012

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Mission Statement: Park University provides access to a quality higher education experience that prepares a diverse community of learners to think critically, communicate effectively, demonstrate a global perspective and engage in lifelong learning and service to others.

Vision Statement: Park University, a pioneering institution of higher learning since 1875, will provide leadership in quality, innovative education for a diversity of learners who will excel in their professional and personal service to the global community.


HC 351 Org & Adm of Hlth Care Programs


F1B 2012 BL


Sanchez, Cynthia


Adjunct Faculty


MPH Master Public Health

Office Hours

By Appointment

Daytime Phone

915 740-4118

Other Phone

915 577-7963



Semester Dates

August 20, 2012 to October 14, 2012

Class Days


Class Time

7:40 - 10:10 PM



Credit Hours



Management Principles for Health Professionals
Author: Liebler, Joan Gratto and McConnell, Charles R.               
Edition: 6th 2012
Publisher: Jones & Bartlett Publishers 
ISBN 13: 978-1-4496-1468-3
ISBN 10: 1-4496-1468-X
MBS Direct SKU# 1058035    





Textbooks can be purchased through the MBS bookstore

Textbooks can be purchased through the Parkville Bookstore

Additional Resources:

Publication Manual of the American Psychological Association, Sixth Edition (6th Edition) by
American Psychological Association

McAfee Memorial Library - Online information, links, electronic databases and the Online catalog. Contact the library for further assistance via email or at 800-270-4347.
Career Counseling - The Career Development Center (CDC) provides services for all stages of career development.  The mission of the CDC is to provide the career planning tools to ensure a lifetime of career success.
Park Helpdesk - If you have forgotten your OPEN ID or Password, or need assistance with your PirateMail account, please email helpdesk@park.edu or call 800-927-3024
Resources for Current Students - A great place to look for all kinds of information http://www.park.edu/Current/.


Course Description:
HC351 Organization and Administration of Health Care Programs: Structure and implementation of various types of health care organizations and their internal departments, administrative theory; utilization; facilities management; accreditation; strategic planning; decision making theory; medical, nursing, and support staff supply, supervision, and evaluation; financial management; human relations; research and development; organizational culture and change theory; and other internal and external forces. 3:0:3

Educational Philosophy:
Mrs. Sanchez's educational philosophy is to guide, provide access to information rather than acting as the primary source of information. Student's will be treated as adult learners through interactiveness based on classroom discussions, lectures, readings, homework assignments, examinations and a research paper. She believe that personal growth and individual development will lead to "new ways to expand and improve society." Education is a value; she learns with and from her students.

Learning Outcomes:
  Core Learning Outcomes

  1. Define terminology and demonstrate general knowledge of the major issues and concepts of administering various forms of health facilities and programs.
  2. Explain the concepts and applications of management techniques utilized in medical facilities.
  3. Compare and contrast the supply and distribution of health professionals and institutions.
  4. Discuss the problems associated with the cost and availability of health care.
  5. Evaluate current and future priorities in the administration of health care in relation to the economy, social issues, ethics, politics, medical science and environmental issues.

  Instructor Learning Outcomes
  1. Demonstrate an understanding of the concepts and applications of the various management techniques.
  2. Understand the problems associated with the cost of health care.
  3. Understand the current and future priorities of the administration of health care and the various issues that may be encountered.
  4. Understand the functions of a health care manager.
Core Assessment:

Class Assessment:

Classroom discussions, homework assignments (study questions/essays), examinations, research paper. 

Completing a student opinion survey form located in the Distance Learning section of the Park University website in Week Eight of this class.



Course Grading and Assessment

Class Participation   100 pts  
Mid-Term Exam   200 pts  
Essay Paper (2 at 75 pts each)  150 pts  
Research Paper   250 pts  
Final Exam   300 pts
Total Points   1000 pts  

Course Grading Scale

900-1000 points
800-899 points  
700-799   points 
600-699   points 
0-599   points  

The course grade for students will be based on the overall average of homework and tests taken during the course in accordance with the weighting of the various requirements as stated in the syllabus.

All final exams in all School of Business courses will be comprehensive and will be closed book and closed notes. They will constitute 30% of the total course grade and will not be a take-home exam. They will be completed during the test week in the period designated by the registrar or by the Proctor in the case online courses. If calculators are allowed, they will not be multifunctional electronic devices that include features such as: phones, cameras, instant messaging, pagers, and so forth. Electronic Computers will not be allowed on final exams unless an exception is made by the Dean of the School of Business.

Late Submission of Course Materials:

Late work will be evaluated on a case - by - case basis. It is very important that the student keep up with the weekly work. Late work not related to temporary duty, family illness, natural disasters, etc. will be accepted at the discretion of the instructor and may include reductions in the related grades of late work.

Late work over 1 week old and not having prior approval by Instructor will have 20% deducted automatically.

Classroom Rules of Conduct:

Students will act in a mature and appropriate manner at all times. They are expected to treat their fellow
classmates with respect. Students are expected to arrive on time for class and prepared for the lesson outlined (power point slides, articles, discussion questions).
Cell phones will be on silent or vibrate.

Course Topic/Dates/Assignments:

Course Topic/Dates/Assignments:

Week 1 
Aug 20 and 22                    

Review syllabus, papers required, research paper.
Read Chapters 1-2
Lecture and discussion of chapters

Week 2
Aug 27 and 29
Read Chapters 3-4
Lecture and discussion of chapters
Homework: Essay on Identifying and describing the mangement functions
Research Topic Due
Week 3
Sep 3 and 5
Read Chapters 5 & 6
Lecture and discussion of chapters
Essay Paper Due
Week 4
Sep 10 and 12
Read Chapters 7- 8
Lecture and discussion of chapters
Review for Mid-Term 
Review of Mid-Term
Week 5
Sep 17 and 19
Read Chapters 9-10
Lecture and discussion of chapters
Homework: Essay on Charting A Course For Conflict Resolution...
Check on Research Paper 
Week 6
Sep 24 and 26
Read Chapter 11-12
Lecture and discussion of chapters 
Essay Paper Due
Check on Research Paper 
Week 7
Oct 1 and 3
Read Chapters 13-15
Lecture and discussion of chapters
Review for Final Exam 
Research Paper Due
Week 8
Oct 8 and 10

Final Exam
Review of  Final Exam



Academic Honesty:
Academic integrity is the foundation of the academic community. Because each student has the primary responsibility for being academically honest, students are advised to read and understand all sections of this policy relating to standards of conduct and academic life. Park University students and faculty members are encouraged to take advantage of the University resources available for learning about academic honesty (www.park.edu/current or http://www.park.edu/faculty/).from Park University 2011-2012 Undergraduate Catalog Page 93

Plagiarism involves the use of quotations without quotation marks, the use of quotations without indication of the source, the use of another's idea without acknowledging the source, the submission of a paper, laboratory report, project, or class assignment (any portion of such) prepared by another person, or incorrect paraphrasing. from Park University 2011-2012 Undergraduate Catalog Page 93

Attendance Policy:
Instructors are required to maintain attendance records and to report absences via the online attendance reporting system.

  1. The instructor may excuse absences for valid reasons, but missed work must be made up within the semester/term of enrollment.
  2. Work missed through unexcused absences must also be made up within the semester/term of enrollment, but unexcused absences may carry further penalties.
  3. In the event of two consecutive weeks of unexcused absences in a semester/term of enrollment, the student will be administratively withdrawn, resulting in a grade of "F".
  4. A "Contract for Incomplete" will not be issued to a student who has unexcused or excessive absences recorded for a course.
  5. Students receiving Military Tuition Assistance or Veterans Administration educational benefits must not exceed three unexcused absences in the semester/term of enrollment. Excessive absences will be reported to the appropriate agency and may result in a monetary penalty to the student.
  6. Report of a "F" grade (attendance or academic) resulting from excessive absence for those students who are receiving financial assistance from agencies not mentioned in item 5 above will be reported to the appropriate agency.

Park University 2011-2012 Undergraduate Catalog Page 96

Disability Guidelines:
Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: http://www.park.edu/disability .

Additional Information:

All papers will be in APA format on 8 1/2 x 11 paper, secured, with no plastic covers. Font will be 12 pt. Times New Roman with 1" margins and doubled-spaced per APA 6th Edition. In addition, select proper levels of heading to organize material. Use scholarly material students will cite at least five different types of resources. Example: Journal articles, Abstracts, Electronic-media, Periodicals, Books, etc. and must be from 2009 - present.

Essay Papers x 2 - Students will prepare 3 page paper on topic assigned.


Research Paper - Students will prepare a 8-10 page paper. This paper will demonstrate mastery over the subject from a analytiical point of view. Choose a subject directly related to or having a significant impact on the subject matter presented in the text. 


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Last Updated:6/25/2012 3:34:20 PM