MG352 Principles of Management

for F2T 2012

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Vision Statement: Park University, a pioneering institution of higher learning since 1875, will provide leadership in quality, innovative education for a diversity of learners who will excel in their professional and personal service to the global community.


MG 352 Principles of Management


F2T 2012 DL


Hartenstine, Karl G.


Adjunct Faculty


Master of Arts in Management, BA, AS

Office Location


Office Hours

Evenings / By Appointment ~ (703) 498-7284 or

Daytime Phone

703 498 7284



Semester Dates

22 Oct - 16 Dec 2013

Class Days


Class Time




Credit Hours



Management: Skills and Application
, McGraw-Hill Irwin, 2009, 13th Edition, Boston, Authors: Leslie Rue and Lloyd Byars. ISBN: 978-0-07-338150-3

Also, a custom book from McGrawHill, same book but a black & white version can be purchased at a reduced cost:
ISBN: 978-1-121-21376-0

Textbooks can be purchased through the MBS bookstore

Textbooks can be purchased through the Parkville Bookstore

Additional Resources:

McAfee Memorial Library - Online information, links, electronic databases and the Online catalog. Contact the library for further assistance via email or at 800-270-4347.
Career Counseling - The Career Development Center (CDC) provides services for all stages of career development.  The mission of the CDC is to provide the career planning tools to ensure a lifetime of career success.
Park Helpdesk - If you have forgotten your OPEN ID or Password, or need assistance with your PirateMail account, please email or call 800-927-3024
Resources for Current Students - A great place to look for all kinds of information
Advising - Park University would like to assist you in achieving your educational goals. Please contact your Campus Center for advising or enrollment adjustment information.
Online Classroom Technical Support - For technical assistance with the Online classroom, email or call the helpdesk at 866-301-PARK (7275). To see the technical requirements for Online courses, please visit the website, and click on the "Technical Requirements" link, and click on "BROWSER Test" to see if your system is ready.
FAQ's for Online Students - You might find the answer to your questions here.

Course Description:
MG352 Principles of Management : Examines the functions, activities and principles of leadership in business and other institutions. Philosophy, history, current practice and issues in leasing, planning organizing, and controlling organizations such as communication, motivation and interpersonal realations. Lecture, discussion and cases are used. 3:0:3

Educational Philosophy:

Welcome to Principles of Management (MG 352)! As outlined by Rue and Byars, in Management: Skills and Applications, management is part of every business person's life. Management concepts apply equally to public, private, not-for-profit, religious organizations, large corporations, or small entrepreneurial firms. The principles of management are usually performed by the three levels or types of managers—senior management, middle management, and supervisory management. By studying the principles, knowledge about management can be categorized and examined.

Management skills (conceptual, human relations, and technical) are closely related. Leaders in the modern business environment come from a variety of backgrounds. The rich diversity present in modern management adds differing viewpoints and intellectual skills that enable an organization firm to compete in the international and domestic environment. (Rue and Byars)

Together, we will learn the key principles used in managing an organization: decision-making, ethical responsibilities, planning, operations, organizing, teams, staffing, development, motivation, leadership, conflict, controlling, rewarding and managing change. We will use readings, videos, lectures, case studies, self checks, and discussions as knowledge building tools. This junior level course cumulates with summative assessments that include a research paper and proctored final examination.

Learning Outcomes:
  Core Learning Outcomes

  1. Define “management” and explain the managerial significance of “effectiveness” and “efficiency”.
  2. List the basic functions of management.
  3. Describe the difference between leadership and management.
  4. Distinguish between mechanistic and organic organizations
  5. Describe four social responsibility strategies.
  6. Define the concept of synergy and how it relates to management of organizations.
  7. Evaluate and describe four characteristics common to all organizations.

  Instructor Learning Outcomes
  1. Discuss the increasing role of women and minorities in management
  2. List the six stages of decision making
  3. Explain why countries trade with each other
  4. Explain the purpose of an organizational chart
Core Assessment:
The assessment device is a comprehensive case that is written in class during week 13 of sixteen week classes and during week 7 of eight week classes. The case poses problems faced by a fictional organization in which the solutions are presented by knowledge of the above objectives.
A CLOSED BOOK, CLOSED NOTES comprehensive examination that must be administered and proctored in the classroom and may not be given as a take-home examination. Students should not have access to the exam or its questions before it is administered. 

Class Assessment:

1. Discussion = 21% total broken down as follows:

Discussion (part 1) - (one's well researched and referenced response), is provided during weeks 1, 2, 3, 4, 6, 7, and 8. A well researched and referenced response must include references to web sites, newspapers or other sources used in the formulation of the response. Note that all discussions questions will be posted in eCollege, by the instructor, three days before the week begins (the Friday prior to the weeks start). Prior posting will allow students adequate preparation time, a full eight days, to formulate a strategy in providing a well researched and referenced discussion by the following Friday. Ensure all questions posed are answered. Percentage points assigned are as follows: 2% for 7 weeks for a total of 14%.

Discussion (part 2), (one's peer reviews or response to instructor's talking point) are provided during weeks 1, 2, 3, 4, 6, 7, and 8. It is completed by commenting on other classmates' responses and engaging in an instructor’s talking point or question. A minimum of two peer reviews are require by Sunday of the week with the exception of week 8. Four reviews or talking points are optimum and result in a better assessment in this senior level university course. Students should use a balanced approach to participation and spread contributions over the week. On week 8, one should provide review or talking point by Friday of the week. Peer responses or comments to talking points should be something substantially more than "nice post" and should include a critical thinking element. Percentage points assigned as follows for peer reviews, or discussion of talking points or instructor's questions: 1% for 7 weeks for a total of 7%.

2. Groupwork, completed during week 5, will represent 3% total points for the entire project. Initial input should be submitted by Friday of the week. Final collaborative effort, with your team, will be submitted no later than Sunday of the week 5.

3. Quiz = 2% per week for correct answers = 16% If the quiz requires a reset or restart for any reason, points will be deducted from the final score, so ensure you have a stable internet connection before starting the quiz.

4. Mid-Term = 10% (Completed during week four) One is only allowed to take this exam once. If the exam requires a reset or restart for any reason, points will be deducted from the final score, so ensure you have a stable internet connection before starting the exam.

5. Research Paper = 20% (Submitted during week seven - use template provided)

6. Final Examination = 30% (Week eight, proctored) The proctored final exam must be COMPLETED in order to pass this course. The comprehensive final is not a take-home tests. The comprehensive final is a closed book and closed notes exam.
(Refer to the course grading rubric, under Course Home, for more specific grading criteria)


Discussion 210 points (21%) - Weeks 1, 2, 3, 4, 6, 7, and 8
Groupwork 30 points (3%) - Week 5
Quiz 160 points (16%) - Weeks 1, 2, 3, 4, 5, 6, 7, and 8
Mid-Term Exam 100 points (10%) - Week 4
Research Paper 200 points (20%) - Week 7
Final Exam 300 points (30%) - Week 8

Total Points 1000 points (100%) ~

Grading scale:
100-90% 1000-900 points = A
89-80% 899-800 points = B
79-70% 799-700 points = C
69-60% 699-600 points = D
59% of less 599 points or less = F
Points may be displayed as actual value; for example 210 equals 21.

The course grade for students will be based on the overall average of homework and tests taken during the course in accordance with the weighting of the various requirements as stated in the syllabus.

All final exams in all School of Business courses will be comprehensive and will be closed book and closed notes. They will constitute 30% of the total course grade and will not be a take-home exam. They will be completed during the test week in the period designated by the registrar or by the Proctor in the case online courses. If calculators are allowed, they will not be multifunctional electronic devices that include features such as: phones, cameras, instant messaging, pagers, and so forth. Electronic Computers will not be allowed on final exams unless an exception is made by the Dean of the School of Business.

Late Submission of Course Materials:

Late assignment(s) will not be accepted without prior approval from the instructor. Weekly eCollege participation & discussion and the week 5 group assignment will not be accepted late as your fellow students have moved on and will be unable to participate with you. Quizzes and mid-term exam will not be accepted more than one week late. Late assignments will be reduced at least one letter grade. No late assignments will be accepted after week 6. Student departing on TAD, TDY, or other excused absences, approved by the instructor, should complete assignments prior to departure.

In the case of bereavement or serious illness of yourself or an immediate family member, students should immediately fax (703) 494-4760 a doctor's statement with phone number to the instructor. The fax is required before any consideration is given for any additional time to complete assignments. Fax TAD or TDY orders should be provided to the instructor prior to departure.

Classroom Rules of Conduct:

Policy #1: Submission of Work:

A class week is defined as the period of time between Monday 12:01 am CST and Sunday at 11:59 PM CST. The first week begins the first day of the term/semester. Assignments scheduled for completion during a class week should be completed and successfully submitted by the posted due date.

Create a back up file of every piece of work you submit for grading. This will ensure that a computer glitch or a glitch in cyberspace won't erase your efforts.

When files are sent attached to an email, the files should be in Microsoft Word or PDF file formats.

Policy #2: Ground Rules for Online Communication & Participation

General email: Students should use email for private messages to the instructor and other students. When sending email other than assignments, you must identify yourself fully by name and class in all email sent to your instructor and/or other members of our class. Online threaded discussions: are public messages and all writings in this area will be viewable by the entire class or assigned group members. Online Instructor Response Policy: Online Instructors will check email and the virtual office frequently and will respond to course-related questions within 48 hours.

Observation of "Netiquette": All your Online communications need to be composed with fairness, honesty and tact. Spelling and grammar are very important in an Online course. What you put into an Online course reflects on your level of professionalism.

Please check the announcements area and emails before you ask general course "housekeeping" questions (i.e. how do I submit assignment 3?). If you don't see your question there, then please contact your instructor.

Policy #3: What to do if you experience technical problems ~ contact the help desk immediately.
  • Email:
  • Phone: 1-866-301-PARK (1-866-301-7275)

    If the issue is preventing you from submitting or completing any coursework, contact your instructor immediately.

  • Course Topic/Dates/Assignments:

    Read Text Chapters 1, 2, and 3
    Read and Interact with the Online Lecture
    Participate in the Classroom Discussion
    Conduct the Self-Check
    Complete the Quiz


    Read Chapters 4 and 5
    Read and Interact with the Online Lecture
    Participate in the Classroom Discussion
    Conduct the Self-Check
    Complete the Quiz


    Read Chapters 6 and 7
    Read and Interact with the Online Lecture
    Participate in the Classroom Discussion
    Conduct the Self-Check
    Complete the Quiz


    Read Chapters 8, 9, and 10
    Read and Interact with the Online Lecture
    Participate in the Classroom Discussion
    Conduct the Self-Check
    Complete the Quiz
    Complete the mid-term examination


    Read Chapters 11, 12, and 13
    Read and Interact with the Online Lecture
    Complete Collaborative Group Work Participation
    Conduct the Self-Check
    Complete the Quiz


    Read Chapters 14, 15, and 16
    Read and Interact with the Online Lecture
    Participate in the Classroom Discussion
    Conduct the Self-Check
    Complete the Quiz


    Read Chapters 17, 18, and 19
    Read and Interact with the Online Lecture
    Participate in the Classroom Discussion
    Conduct the Self-Check
    Complete Research
    Complete the Quiz


    Read Chapter 20
    Review all chapters, lectures, and self-checks
    Read and Interact with the Online Lecture
    Participate in the Classroom Discussion
    Conduct the Self-Check
    Complete the Quiz
    Take Proctored final examination

    Academic Honesty:
    Academic integrity is the foundation of the academic community. Because each student has the primary responsibility for being academically honest, students are advised to read and understand all sections of this policy relating to standards of conduct and academic life. Park University students and faculty members are encouraged to take advantage of the University resources available for learning about academic honesty ( or Park University 2011-2012 Undergraduate Catalog Page 95-96

    Plagiarism involves the use of quotations without quotation marks, the use of quotations without indication of the source, the use of another's idea without acknowledging the source, the submission of a paper, laboratory report, project, or class assignment (any portion of such) prepared by another person, or incorrect paraphrasing. from Park University 2011-2012 Undergraduate Catalog Page 95

    Attendance Policy:
    Instructors are required to maintain attendance records and to report absences via the online attendance reporting system.

    1. The instructor may excuse absences for valid reasons, but missed work must be made up within the semester/term of enrollment.
    2. Work missed through unexcused absences must also be made up within the semester/term of enrollment, but unexcused absences may carry further penalties.
    3. In the event of two consecutive weeks of unexcused absences in a semester/term of enrollment, the student will be administratively withdrawn, resulting in a grade of "F".
    4. A "Contract for Incomplete" will not be issued to a student who has unexcused or excessive absences recorded for a course.
    5. Students receiving Military Tuition Assistance or Veterans Administration educational benefits must not exceed three unexcused absences in the semester/term of enrollment. Excessive absences will be reported to the appropriate agency and may result in a monetary penalty to the student.
    6. Report of a "F" grade (attendance or academic) resulting from excessive absence for those students who are receiving financial assistance from agencies not mentioned in item 5 above will be reported to the appropriate agency.
    ONLINE NOTE: Students must participate in an academically related activity on a weekly basis in order to be marked present in an online class. Examples of academically-related activities include but are not limited to: contributing to an online discussion, completing a quiz or exam, completing an assignment, initiating contact with a faculty member to ask a course related question, or using any of the learning management system tools.

    Park University 2011-2012 Undergraduate Catalog Page 98

    Disability Guidelines:
    Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: .


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    Last Updated:10/7/2012 7:09:00 AM