HC351 Org & Adm of Hlth Care Programs

for U1B 2012

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Mission Statement: Park University provides access to a quality higher education experience that prepares a diverse community of learners to think critically, communicate effectively, demonstrate a global perspective and engage in lifelong learning and service to others.

Vision Statement: Park University, a pioneering institution of higher learning since 1875, will provide leadership in quality, innovative education for a diversity of learners who will excel in their professional and personal service to the global community.


HC 351 Org & Adm of Hlth Care Programs


U1B 2012 BLA


Dube, Carlos A.


adjunct faculty



Office Location


Office Hours

8 AM TO 5 PM

Daytime Phone


Other Phone

915-433-4916 CELL




Semester Dates

June 4th through July 29th

Class Days


Class Time

5:00 - 7:30 PM

Credit Hours



AUTHORS: Liebler, Joan Gratto & CcConell, Charles R.
Publisher: Jones and Bartlett Learning
ISBN: 978-1-4496-1468-3 

Textbooks can be purchased through the MBS bookstore

Textbooks can be purchased through the Parkville Bookstore

Additional Resources:

McAfee Memorial Library - Online information, links, electronic databases and the Online catalog. Contact the library for further assistance via email or at 800-270-4347.
Career Counseling - The Career Development Center (CDC) provides services for all stages of career development.  The mission of the CDC is to provide the career planning tools to ensure a lifetime of career success.
Park Helpdesk - If you have forgotten your OPEN ID or Password, or need assistance with your PirateMail account, please email helpdesk@park.edu or call 800-927-3024
Resources for Current Students - A great place to look for all kinds of information http://www.park.edu/Current/.


Course Description:
HC351 Organization and Administration of Health Care Programs: Structure and implementation of various types of health care organizations and their internal departments, administrative theory; utilization; facilities management; accreditation; strategic planning; decision making theory; medical, nursing, and support staff supply, supervision, and evaluation; financial management; human relations; research and development; organizational culture and change theory; and other internal and external forces. 3:0:3

Educational Philosophy:

To use the textbook and my experience as a haelthcare leader to engage the students and help them understand the material that will be used in their professional careers. We will be an interactive classroom with participation in discussion, presentations, and standard professional papers that will demonstrate the high level of education that student has recieved.

Learning Outcomes:
  Core Learning Outcomes

  1. Define terminology and demonstrate general knowledge of the major issues and concepts of administering various forms of health facilities and programs.
  2. Explain the concepts and applications of management techniques utilized in medical facilities.
  3. Compare and contrast the supply and distribution of health professionals and institutions.
  4. Discuss the problems associated with the cost and availability of health care.
  5. Evaluate current and future priorities in the administration of health care in relation to the economy, social issues, ethics, politics, medical science and environmental issues.

  Instructor Learning Outcomes
  1. 1. Understand the classic functions of a healthcare manager
  2. 2. Understand the planning, organizing, decision making , staffing, leading or directing, communicating and motivating healthcare organization
  3. 3. Have clear understanding of terms, concepts, processes of practice managment in the healthcare field
  4. 4. Learn to apply concepts of day to day operations
Core Assessment:

Class Assessment:

Class particiapation, quiz, power point presentations, final test.
Quiz will be for chapter 5 and chapter 10
power point presentations topics will be pulled from book, instructor assigned.


class participation                 3 points          24 points total
quiz - x2 wk 3,6                   7 points          14 points total
PP presentation(2) wk 2,7    6 points          12 points total
Mid Term                            20 points         20 points total
Final exam                          30 points          30 points total
total points                                                 100
Grading Scale

The course grade for students will be based on the overall average of homework and tests taken during the course in accordance with the weighting of the various requirements as stated in the syllabus.

All final exams in all School of Business courses will be comprehensive and will be closed book and closed notes. They will constitute 30% of the total course grade and will not be a take-home exam. They will be completed during the test week in the period designated by the registrar or by the Proctor in the case online courses. If calculators are allowed, they will not be multifunctional electronic devices that include features such as: phones, cameras, instant messaging, pagers, and so forth. Electronic Computers will not be allowed on final exams unless an exception is made by the Dean of the School of Business.

Late Submission of Course Materials:
class missed is zero participation points
late submission of quiz (next class) max is 5 points, if done following week max is 4 points
powerpoints -2 points if done on a different day then assigned

Classroom Rules of Conduct:

arrive on time, if going to be late please advise, students will act in a professional matter as they would in their professional careers. No cell phones will be allowed, if you have laptop, ipad, and you have them turned on they should have your school material available for viewing, no facebook, or any other social media will be allowed. No answering or sending personal emails.

Course Topic/Dates/Assignments:

Week 1- Jun 4-6
announcements, syllabus review, course description and requirements, class introduction
read, and study chapter 1 & 2
Objective material review
1. describe the health care environment as it has evolved
2. examine magratrends in the health care environment
3. identify management strategies used to enhance organizational survival
4. identify the managers role as a change agent
5. examine a major change having ongoing impact
6. describe the organizational change process
week 2 June 11-13
read and study chapter 3-4
objectives material review
1. define management and the differentiate between the art and science of management.
2. review the basic functions of management
3. present the concept of the work setting as a total system
4. identify the characteristics of plans and specifically address those characteristics or features that make plans effective.
5. delineate the constraints placed upon planning and identify the boundaries to be observed in the planning process.
6. describe some of the tools and techniques available to aid decision making.
7. power point presentation
week 3 June 18-20
read and study chapters 5
objectives material review
1. define the basic management functions of organizing and identify the steps in the organizing process
2.  identify the factors that shape the span of management
3. identify patterns of organizational flexibility temporary agency, contractual outsourcing, and the use of independent contractors.
4. we will review job descriptions, appendix 5-A, 5-B study and formulate your assessment of the documents
5. quiz chapter 5
week 4 June 25-27
read and study chapters 6-7
objectives material review
1. define the role of the manager in quality improvement and controlling
2. relate controlling to directing in an essential cycle that affords ongoing attention to follow up and correction
3. enumarate the essential characteristics of adequate controls, and introduce some commonly used tools of control
4. list requirements for successful budgeting
5. list the various types of budgets employed
6. distinguish between budget approval process to budget developement
7. using formula on page 243, do calculations for a hospital that needs to process 80 charts per day to stay currentl with billing cycle. bring results to class
week 5 July 2-4
read and study chapters 8-9
objectives material review
1. identify the responsibilitities of the middle managers in developing comprehensive management documents, including the strategic plan annual report, executive summary of the annual report.
2. identify the special considerations related to the development of a business plan
3. provide examples of suggested wording of critical documents
4. define a committee
5. describe the use of committees
6. identify the role of leadership in each part of the committee
Week 6 July 9-11
read and study chapter 10
objectives material review
1. properly integrating each individual to the organization adn the techniques used for this
2. explain theories that address present day motivation and provide managers insight into motivating employees
3. explain collective bargaining, and control conflict
4. read the collective barganing agreement appendix 10-A and in your own words express your thoughts on articles you may not agree with. If you agree with all of them explain why and which of the articles are the most impactful if the agreement is broken.
5. quiz chapter 10
Week 7 July 16-18
read and study chapter 12-13
objectives material review
1. explain what power, influence, and authority mean in the healthcare industry
2. understand the limits of power and authority
3. identify the relationship between leadership and the supervisor activities
4. explain the functions of human resources
5. explain the areas of legislation that every manager must know about the human resources activities
6 power point presentation.
Week 8 July 23-25
read and study chapter 14-15
objectives material review
1. define communiction, the role of the manager, proper use of electronic communication
2 list and define the different means of fostering, enhancing and improving communication with your team, and leadership
3. differentiat between formal and informal communication
4. read the case's listed on chapter 15, as a manager how would you handle those situation. I will select the cases for discussion.
5. Final exam

Academic Honesty:
Academic integrity is the foundation of the academic community. Because each student has the primary responsibility for being academically honest, students are advised to read and understand all sections of this policy relating to standards of conduct and academic life. Park University students and faculty members are encouraged to take advantage of the University resources available for learning about academic honesty (www.park.edu/current or http://www.park.edu/faculty/).from Park University 2011-2012 Undergraduate Catalog Page 93

Plagiarism involves the use of quotations without quotation marks, the use of quotations without indication of the source, the use of another's idea without acknowledging the source, the submission of a paper, laboratory report, project, or class assignment (any portion of such) prepared by another person, or incorrect paraphrasing. from Park University 2011-2012 Undergraduate Catalog Page 93

Attendance Policy:
Instructors are required to maintain attendance records and to report absences via the online attendance reporting system.

  1. The instructor may excuse absences for valid reasons, but missed work must be made up within the semester/term of enrollment.
  2. Work missed through unexcused absences must also be made up within the semester/term of enrollment, but unexcused absences may carry further penalties.
  3. In the event of two consecutive weeks of unexcused absences in a semester/term of enrollment, the student will be administratively withdrawn, resulting in a grade of "F".
  4. A "Contract for Incomplete" will not be issued to a student who has unexcused or excessive absences recorded for a course.
  5. Students receiving Military Tuition Assistance or Veterans Administration educational benefits must not exceed three unexcused absences in the semester/term of enrollment. Excessive absences will be reported to the appropriate agency and may result in a monetary penalty to the student.
  6. Report of a "F" grade (attendance or academic) resulting from excessive absence for those students who are receiving financial assistance from agencies not mentioned in item 5 above will be reported to the appropriate agency.

Park University 2011-2012 Undergraduate Catalog Page 96

Disability Guidelines:
Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: http://www.park.edu/disability .


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Last Updated:5/2/2012 1:32:43 PM