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MG 375 Production & Operations Mgmt
Brown, Michael J.


Mission Statement: Park University provides access to a quality higher education experience that prepares a diverse community of learners to think critically, communicate effectively, demonstrate a global perspective and engage in lifelong learning and service to others.

Vision Statement: Park University, a pioneering institution of higher learning since 1875, will provide leadership in quality, innovative education for a diversity of learners who will excel in their professional and personal service to the global community.

Course

MG 375 Production & Operations Mgmt

Semester

S1E 2013 PE

Faculty

Brown, Michael J.

Title

Adjunct Professor

Degrees/Certificates

BA Social Science -- Chapman University
MA Managagement -- National University
Ph.D. Management -- Management, Emphasis: Organizational Behavior -- Capella University // MBTI-Certified Practitioner CPP INC.

Office Location

Joint Education Center Building 1331

Office Hours

0900-1600

Daytime Phone

760-310-9997

Other Phone

760-724-7151

E-Mail

michael.brown28@park.edu

mbusmc@aol.com

Semester Dates

January 14th, 2013 -- March 10th, 2013

Class Days

----R--

Class Time

5:00 - 10:25 PM

Prerequisites

MA120, FI360, MG352, or equivalent

Credit Hours

3


Textbook:
Custom version of "MG 375 Textbook coverOperations and Supply Management," 13th Edition F. Robert Jacobs, Indiana Univ-Bloomington, Richard B Chase, Univ of Southern California.  Package: Hardcover with video DVD ©2011.  This Park University custom version is identical to the publisher edition, but is priced to sell as a NEW textbook at about $100, a discount of about 35%.     

ISBN: (choose one of the three)

  • YOUR BEST CHOICE is the Park University Custom Edition – A NEW Book, priced at the same price as a used Standard Edition of the Book (about $100) - Operations and Supply Management with DVD, 13th Edition, ISBN-13: 9780077523985 
  • Operations and Supply Chain Management, Standard 13th edition, with DVD. Priced about $160 new. ISBN 13: 9780077433260
  • Operations and Supply management, 13th Edition, Loose Leaf Version - ISBN-13 9780078009822 

Textbooks can be purchased through the MBS bookstore

Textbooks can be purchased through the Parkville Bookstore

Additional Resources:

The Wall Street Journal (WSJ) is an excellent reference for this course. It is available at most libraries, in many offices, and other places. This resource is not required for this course, but it will enhance your understanding if you should choose to use it as a resource. Printed copy subscriptions delivered daily to your home or office that include online WSJ.com subscriptions are available to you as a student at special discounted rates (70% off the regular price). You can subscribe online.

Click here to subscribe online! Follow this link and fill in the requested information.

You will get instant access to the online version with a printed copy delivered at your home or office in a few days. Park's zip code is 64152. The name of the course developer, Joseph Kubec, is on the drop down list and you can select it or the name of the instructor of your section of the course if they are listed. This will let the WSJ folks know you are enrolled as a student in this online course and you will get the discounted price. Delivery will start in a few days and they will bill you directly, usually within 3 or 4 weeks.

McAfee Memorial Library - Online information, links, electronic databases and the Online catalog. Contact the library for further assistance via email or at 800-270-4347.
Career Counseling - The Career Development Center (CDC) provides services for all stages of career development.  The mission of the CDC is to provide the career planning tools to ensure a lifetime of career success.
Park Helpdesk - If you have forgotten your OPEN ID or Password, or need assistance with your PirateMail account, please email helpdesk@park.edu or call 800-927-3024
Resources for Current Students - A great place to look for all kinds of information http://www.park.edu/Current/.


Course Description:
MG375 Production and Operations Management: study of the design. Planning and operations and control of manufacturing, processes, material management, inventory quality control systems, work measurement and production standards. 3:0:3 Prerequisites: MA120, FI360, MG352, or equivalents.

Educational Philosophy:
The instructor's educational philosophy is one of interactiveness based on lectures, readings, quizzes, dialogues, examinations, Internet, videos, web sites and writings.  The professor challenges and engages each learner in what is referred to as disputatious learning to encourage the lively exploration of ideas, issues, and contradictions. And, believes that the application of theoretical concepts is equally important as the visualization of these concepts. 

Learning Outcomes:
  Core Learning Outcomes

  1. Define the term “operations management.”
  2. List four types of focus dimensions used in operations management.
  3. List three ways to develop new products.
  4. List three types of processes.
  5. Define the term “service” in relation to operation management.
  6. Explain the use or purpose for business process reengineering.
  7. Describe the cycle of product quality.
  8. Explain the term “material requirements planning” (MRP).


  Instructor Learning Outcomes
  1. 9.  Define "Case-Study" as a qualitative research methodology.
  2. 10. Describe the importance of time-delimitation.
  3. 11. List and Describe three types of qualitative research.
  4. 12. Explain the Importance of Demming's Philosophy of Quality for Research Purposes.
Core Assessment:

All Park University courses must include a core assessment that measures the course's Core Learning Outcomes. The purpose of this assessment is to determine if expectations have been met concerning mastery of learning outcomes across all instructional modalities. 

For this course, the core assessment is a Comprehensive Final Examination to be administered in all sections of MG 375. This exam is worth at least 30 percent of the student's final grade and will test students' mastery of the Core Learning Outcomes (as listed on this syllabus) through definitions, essay, and/or multiple choice questions. 

This core assessment is a CLOSED BOOK, CLOSED NOTES comprehensive examination that must be administered and proctored in the classroom and may not be given as a take-home examination. Students should not have access to the exam or its questions before it is administered. The duration of the exam can be no longer than two hours. 

No computers, or materials other than a writing instrument and a calculator without text functions, and communication may be used for the exam; this applies to all students, regardless of whether the exam is for on-line or face-to-face students. Completion of the exam is strictly individual; students may not work in groups to complete the exam.

Link to Class Rubric

Class Assessment:

The final course grade will be determined using the following measurements:

  • Homework Assignments -- Each homework assignment will consist of the review and discussion questions at the end of each specified chapter.  All homework assignments will be turned-in (hard-copy) at the beginning of class. 
  • Mid Term Examination -- Open book and open note, consisting of: Multiple Choice, True/False, and Essay Questions.  There will be a two-hour time limit for this exam.      
  • Comprehensive Final Examination -- Closed book, consisting of Essay, True/False/ Multiple Choice Questions.  There will be a two-hour time limit for the final exam. 
  • Quizzes -- There will be two open-note quizzes in this course.  Each quiz is worth 50-points.  Quizzes will consist of essay questions that address the following -- Quiz #1 The Instructor Learning Outcomes of: "Case-Study" as a Qualitative Research Methodology and Time-Delimitation.  Quiz #2 The Instructor Learning Outcomes of: Qualitative Research and The Importance of Demming's Philosophy of Quality for Research Purposes.
  • Weekly Discussions and Attendance -- Your participation is paramount! Attendance and discussion/interaction is graded each class-session.  It is your responsibility to ensure you are present for attendance. 
  • Final APA Formatted Research Paper -- The final research paper is to be written in accordance with the APA-6 Writer's Guide. The final research paper will utilize the text and at-least 4-other resources (I encourage you to utilize our university library)!  The final research paper will consist of 8-10 pages, not including title, abstract, and reference page.  The subject of your research paper should address concepts that directly relate to this course.  After each class, I will be available to personally work with you in topic development, and usage of appropriate references.     

Please Note: The comprehensive final examination is a proctored closed book/no-note final examination. The use of the text, personal “laptop” computers, cell phones, programmable calculators or other similar electronic devices during the final examination is prohibited. Any student who does not take the midterm examination and the final examination will not pass the course.

Grading:

 
Catagory Points Possible
Homework 120 points
Weekly Discussions/Attendance -- 20 Points per Session 160 points
Quiz -- Two (50-points each) -- Open Note, from Dr. Brown's Lectures. 100 points
Final Paper APA Format 120 points
Midterm Examination -- Open Book Open-Note 200 points
Final Examination -- Closed Book, No Note. 300 points
Total Points Possible 1000 points


Points
Grade
900 - 1000 "A"
800 - 899 "B"
700 - 799 "C"
600 - 699   "D"
Less than 600 "F"

The course grade for students will be based on the overall average of homework and tests taken during the course in accordance with the weighting of the various requirements as stated in the syllabus.

All final exams in all School of Business courses will be comprehensive and will be closed book and closed notes. They will constitute 30% of the total course grade and will not be a take-home exam. They will be completed during the test week in the period designated by the registrar or by the Proctor in the case online courses. If calculators are allowed, they will not be multifunctional electronic devices that include features such as: phones, cameras, instant messaging, pagers, and so forth. Electronic Computers will not be allowed on final exams unless an exception is made by the Dean of the School of Business.

Late Submission of Course Materials:

Late work will be accepted ONLY due extinuating circumstances.

Classroom Rules of Conduct:

Classroom conduct that disrupts the learning environment in the professional opinion of the professor will not be tolerated,  including: foul language, cell-phone usage, and in-class personal agendas that are not in-keeping with the professional education environment. Also, please do not bring children to class -- it is against Park University policies, and in violation of Marine Corps Base Orders. 

Also, remember that computers make writing and revising much easier and more productive. Students must recognize that technology can also cause problems. Printers run out of ink and hard drives crash. Students must be responsible for planning ahead and meeting deadlines in spite of technology. Be sure to save copies of your work to a removable drive, hard drive, and print out paper copies.  All homework and papers will be submitted in-class (hard-copy), on the due date. 

MG 375 should not only be meaningful for you, but fun!  It is my sincerest desire that you will build-upon your knowledge, and utilize the gained philosophy and introspection for practical application in daily life, as well as future courses at Park University.  Please be empathetic and mindful of others -- many fellow students may have different view-points which you do not agree with. Be objective and respectful when responding to different points of view.

Course Topic/Dates/Assignments:

 
Jan 17 Week 1 Chapters 1 & 2 Course Expectations, Syllabus, Introductions, *Lecture: "Case-Study" as a qualitative research methodology/Time De-Limitation Bring Text Book to Class
Jan 24 Week 2 Chapters 3 & 4 In-Class Discussion, Film HW 1 & 2 Due *Quiz #1 
Jan 31 Week 3 Chapters 5 & 6 In-Class Discussion, Film HW 3 & 4 Due
Feb 7 Week 4 Chapters 7, 8 & 9 Mid Term Examination (Chapters 1-6). HW 5 & 6 Due
 
Feb 14 Week 5 Chapters 10,11 & 12 In-Class Discussion, Film; *Lecture Types of qualitative research and the Importance of Demming's Philosophy of Quality for Research Purposes. HW 7, 8 & 9 Due
Feb 21 Week 6 Chapters 13, 14 & 15 In-Class Discussion, Film HW 10, 11 & 12 Due *Quiz #2
Feb 28 Week 7 Chapters 16, 17 & 18 In-Class Discussion, Film HW 13, 14 & 15 Due
Mar 04 Week 8 Chapters 1-18 Final Examination -- In class, closed book, no-notes. Final Paper Due
   

Academic Honesty:
Academic integrity is the foundation of the academic community. Because each student has the primary responsibility for being academically honest, students are advised to read and understand all sections of this policy relating to standards of conduct and academic life. Park University students and faculty members are encouraged to take advantage of the University resources available for learning about academic honesty (www.park.edu/current or http://www.park.edu/faculty/).from Park University 2011-2012 Undergraduate Catalog Page 95-96

Plagiarism:
Plagiarism involves the use of quotations without quotation marks, the use of quotations without indication of the source, the use of another's idea without acknowledging the source, the submission of a paper, laboratory report, project, or class assignment (any portion of such) prepared by another person, or incorrect paraphrasing. from Park University 2011-2012 Undergraduate Catalog Page 95

Attendance Policy:
Instructors are required to maintain attendance records and to report absences via the online attendance reporting system.

  1. The instructor may excuse absences for valid reasons, but missed work must be made up within the semester/term of enrollment.
  2. Work missed through unexcused absences must also be made up within the semester/term of enrollment, but unexcused absences may carry further penalties.
  3. In the event of two consecutive weeks of unexcused absences in a semester/term of enrollment, the student will be administratively withdrawn, resulting in a grade of "F".
  4. A "Contract for Incomplete" will not be issued to a student who has unexcused or excessive absences recorded for a course.
  5. Students receiving Military Tuition Assistance or Veterans Administration educational benefits must not exceed three unexcused absences in the semester/term of enrollment. Excessive absences will be reported to the appropriate agency and may result in a monetary penalty to the student.
  6. Report of a "F" grade (attendance or academic) resulting from excessive absence for those students who are receiving financial assistance from agencies not mentioned in item 5 above will be reported to the appropriate agency.

Park University 2011-2012 Undergraduate Catalog Page 98

Disability Guidelines:
Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: http://www.park.edu/disability .



Rubric

CompetencyExceeds Expectation (3)Meets Expectation (2)Does Not Meet Expectation (1)No Evidence (0)
Synthesis                                                                                                                                                                                                                                                  
Outcomes
1                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
The artifact demonstrates the student ability to creatively apply prior knowledge and skills to produce an original narrative. Synthesis is demonstrated by correctly answering 2 out of 2 questions regarding: (a) systems that deliver a firm's primary products and services (b) design, operation, and improvement of a firm's systems The artifact demonstrates the student ability to creatively apply prior knowledge and skills to produce an original narrative. Synthesis is demonstrated by correctly answering 1 out of 2 questions regarding: (a) systems that deliver a firm's primary products and services (b) design, operation, and improvement of a firm's systems The artifact demonstrates the student ability to creatively apply prior knowledge and skills to produce an original narrative. Synthesis is demonstrated by correctly answering 0 out of 2 questions regarding: (a) systems that deliver a firm's primary products and services (b) design, operation, and improvement of a firm's systems The artifact demonstrates the student ability to creatively apply prior knowledge and skills to produce an original narrative. Synthesis is not demonstrated by answering any questions regarding: (a) systems that deliver a firm's primary products and services (b) design, operation, and improvement of a firm's systems 
Analysis                                                                                                                                                                                                                                                   
Outcomes
6, 8                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
The artifact demonstrates the student ability to differentiate information in an organizational structure. Analysis is demonstrated by correctly answering 2 out of 2 questions regarding: (a) value of business process engineering (b) implementation of enterprise resource planning The artifact demonstrates the student ability to differentiate information in an organizational structure. Analysis is demonstrated by correctly answering 1 out of 2 questions regarding: (a) value of business process engineering (b) implementation of enterprise resource planning The artifact demonstrates the student ability to differentiate information in an organizational structure. Analysis is demonstrated by correctly answering 0 out of 2 questions regarding: (a) value of business process engineering (b) implementation of enterprise resource planning The artifact demonstrates the student ability to differentiate information in an organizational structure. Analysis is not demonstrated by answering any questions regarding: (a) value of business process engineering (b) implementation of enterprise resource planning 
Evaluation                                                                                                                                                                                                                                                 
Outcomes
5                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
The artifact demonstrates the student ability to judge relative value of information based on prior knowledge. Evaluation is demonstrated by correctly answering 2 out of 2 questions regarding: (a) example of a business with an associated manufactured good (b) example of a business with an associated service The artifact demonstrates the student ability to judge relative value of information based on prior knowledge. Evaluation is demonstrated by correctly answering 1 out of 2 questions regarding: (a) example of a business with an associated manufactured good (b) example of a business with an associated service The artifact demonstrates the student ability to judge relative value of information based on prior knowledge. Evaluation is demonstrated by correctly answering 0 out of 2 questions regarding: (a) example of a business with an associated manufactured good (b) example of a business with an associated service The artifact demonstrates the student ability to judge relative value of information based on prior knowledge. Evaluation is not demonstrated by answering any questions regarding: (a) example of a business with an associated manufactured good (b) example of a business with an associated service 
Terminology                                                                                                                                                                                                                                                
Outcomes
3, 4                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
The artifact demonstrates the student ability to proficiently use terminology related to specific course area. Use of terminology is demonstrated by correctly answering 2 out of 2 questions regarding: (a) types of processes in a business operation (b) use of project management in developing new products The artifact demonstrates the student ability to proficiently use terminology related to specific course area. Use of terminology is demonstrated by correctly answering 1 out of 2 questions regarding: (a) types of processes in a business operation (b) use of project management in developing new products The artifact demonstrates the student ability to proficiently use terminology related to specific course area. Use of terminology is demonstrated by correctly answering 0 out of 2 questions regarding: (a) types of processes in a business operation (b) use of project management in developing new products The artifact demonstrates the student ability to proficiently use terminology related to specific course area. Use of terminology is not demonstrated by answering any questions regarding: (a) types of processes in a business operation (b) use of project management in developing new products 
Concepts                                                                                                                                                                                                                                                   
Outcomes
2, 3                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
The artifact demonstrates student ability to recognize and articulate concepts relevant to core course topics. Recognition and articulation is demonstrated by correctly answering 2 out of 2 questions regarding: (a) focus dimensions in operations management (b) ways to develop new products The artifact demonstrates student ability to recognize and articulate concepts relevant to core course topics. Recognition and articulation is demonstrated by correctly answering 1 out of 2 questions regarding: (a) focus dimensions in operations management (b) ways to develop new products The artifact demonstrates student ability to recognize and articulate concepts relevant to core course topics. Recognition and articulation is demonstrated by correctly answering 0 out of 2 questions regarding: (a) focus dimensions in operations management (b) ways to develop new products The artifact demonstrates student ability to recognize and articulate concepts relevant to core course topics. Recognition and articulation is not demonstrated by answering any questions regarding: (a) focus dimensions in operations management (b) ways to develop new products 
Application                                                                                                                                                                                                                                                
Outcomes
6                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
The artifact demonstrates student ability to use principles as they relate to core course topics. Application is demonstrated by correctly answering 2 out of 2 questions regarding: (a) use of operations management principles for electronic commerce (b) total quality management The artifact demonstrates student ability to use principles as they relate to core course topics. Application is demonstrated by correctly answering 1 out of 2 questions regarding: (a) use of operations management principles for electronic commerce (b) total quality management The artifact demonstrates student ability to use principles as they relate to core course topics. Application is demonstrated by correctly answering 0 out of 2 questions regarding: (a) use of operations management principles for electronic commerce (b) total quality management The artifact demonstrates student ability to use principles as they relate to core course topics. Application is not demonstrated by answering any questions regarding: (a) use of operations management principles for electronic commerce (b) total quality management 
Whole Artifact                                                                                                                                                                                                                                             
Outcomes
7, 8                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
The artifact demonstrates student ability to use accepted methods and standards in operations management. Ability is demonstrated by correctly answering 2 out of 2 questions regarding: (a) operations management concepts and the cycle of product quality (b) operations management concepts and the functions of materials resource planning (MRP) The artifact demonstrates student ability to use accepted methods and standards in operations management. Ability is demonstrated by correctly answering 1 out of 2 questions regarding: (a) operations management concepts and the cycle of product quality (b) operations management concepts and the functions of materials resource planning (MRP) The artifact demonstrates student ability to use accepted methods and standards in operations management. Ability is demonstrated by correctly answering 0 out of 2 questions regarding: (a) operations management concepts and the cycle of product quality (b) operations management concepts and the functions of materials resource planning (MRP) The artifact demonstrates student ability to use accepted methods and standards in operations management. Ability is not demonstrated by answering any questions regarding: (a) operations management concepts and the cycle of product quality (b) operations management concepts and the functions of materials resource planning (MRP) 
Component                                                                                                                                                                                                                                                  
Outcomes
2, 4                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
The artifact demonstrates student ability to use accepted methods and standards in performing specific operations management activities. Ability is demonstrated by correctly answering 2 out of 2 questions regarding: (a) operations management concepts that can be used for business changes (b) business changes that require operations management The artifact demonstrates student ability to use accepted methods and standards in performing specific operations management activities. Ability is demonstrated by correctly answering 1 out of 2 questions regarding: (a) operations management concepts that can be used for business changes (b) business changes that require operations management The artifact demonstrates student ability to use accepted methods and standards in performing specific operations management activities. Ability is demonstrated by correctly answering 0 out of 2 questions regarding: (a) operations management concepts that can be used for business changes (b) business changes that require operations management The artifact demonstrates student ability to use accepted methods and standards in performing specific operations management activities. Ability is not demonstrated by answering any questions regarding: (a) operations management concepts that can be used for business changes (b) business changes that require operations management 

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Last Updated:12/31/2012 8:50:50 PM