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MG 375 Production & Operations Mgmt
Parker, Michael


Mission Statement: Park University provides access to a quality higher education experience that prepares a diverse community of learners to think critically, communicate effectively, demonstrate a global perspective and engage in lifelong learning and service to others.

Vision Statement: Park University, a pioneering institution of higher learning since 1875, will provide leadership in quality, innovative education for a diversity of learners who will excel in their professional and personal service to the global community.

Course

MG 375 Production & Operations Mgmt

Semester

U1B 2013 BL

Faculty

Parker, Michael

Title

Adjunct faculty

Degrees/Certificates

MS - Human Resources Development
BS Human Resources Management
AAS in Management

Office Location

Class Room

Office Hours

Before and After Class (in class room assigned

Daytime Phone

(915) 549-7935

Other Phone

(915) 740-4866

E-Mail

michael.parker03@park.edu

bigmikeelp@yahoo.com

Semester Dates

Monday, June 03, 2013 to Sunday, July 28, 2013

Class Days

-M-W---

Class Time

7:40 - 10:10 PM

Credit Hours

3


Additional Resources:

McAfee Memorial Library - Online information, links, electronic databases and the Online catalog. Contact the library for further assistance via email or at 800-270-4347.
Career Counseling - The Career Development Center (CDC) provides services for all stages of career development.  The mission of the CDC is to provide the career planning tools to ensure a lifetime of career success.
Park Helpdesk - If you have forgotten your OPEN ID or Password, or need assistance with your PirateMail account, please email helpdesk@park.edu or call 800-927-3024
Resources for Current Students - A great place to look for all kinds of information http://www.park.edu/Current/.


Course Description:
MG375 Production and Operations Management: study of the design. Planning and operations and control of manufacturing, processes, material management, inventory quality control systems, work measurement and production standards. 3:0:3 Prerequisites: MA120, FI360, MG352, or equivalents.

Educational Philosophy:
My educational philosophy is one of interaction based on lectures, current events, homework assignments, class discussions, student presentations, Mid-term and Final examinations. The emphasis is on the exploration of ideas and issues confronting modern operations and supply chain management, during class discussion. Participation is required.

 

Learning Outcomes:
  Core Learning Outcomes

  1. Define the term “operations management.”
  2. List four types of focus dimensions used in operations management.
  3. List three ways to develop new products.
  4. List three types of processes.
  5. Define the term “service” in relation to operation management.
  6. Explain the use or purpose for business process reengineering.
  7. Describe the cycle of product quality.
  8. Explain the term “material requirements planning” (MRP).


  Instructor Learning Outcomes
  1. Define Operations and Supply Management, and understand applications of learning curves.
  2. Understand Quality Management process plottinglearning curves using logaritihmic methods. Use key formulas for problem solving.
  3. Understand importance of facility layout.
  4. Define capacity management in operations and the use of Excel Spreadsheet to solve linear programing.
Core Assessment:

All Park University courses must include a core assessment that measures the course's Core Learning Outcomes. The purpose of this assessment is to determine if expectations have been met concerning mastery of learning outcomes across all instructional modalities. 

For this course, the core assessment is a Comprehensive Final Examination to be administered in all sections of MG 375. This exam is worth at least 30 percent of the student's final grade and will test students' mastery of the Core Learning Outcomes (as listed on this syllabus) through definitions, essay, and/or multiple choice questions. 

This core assessment is a CLOSED BOOK, CLOSED NOTES comprehensive examination that must be administered and proctored in the classroom and may not be given as a take-home examination. Students should not have access to the exam or its questions before it is administered. The duration of the exam can be no longer than two hours. 

No computers, or materials other than a writing instrument and a calculator without text functions, and communication may be used for the exam; this applies to all students, regardless of whether the exam is for on-line or face-to-face students. Completion of the exam is strictly individual; students may not work in groups to complete the exam.

Link to Class Rubric

Class Assessment:

All Homework assignment will be based on chapter lessons cover in texts book to ensure student fully understood the concepts of the subject matter. Homework will be a 1 or 2 pages summaries of the lesson objectives, discussion and video content. All homework will be submitted into dropbox... Mid term Exam will cover chap's 1-6 and a comprehensive final exam will be given at the end of the course. "discussion Participation" means that the individual must participate in class discussions. Presentation and term paper will be done in group, students will be assigned to present on topics such as supply and demand of major corparations in a global world. Presentations will be assigned week 1.
Note : all paper will be APA format!!!

Grading:

Grading:

Quiz 15 %                                                    150 Points
Presentation 5%                                             50 Points
Term Paper 10%                                          100 Points
Homework 12.5%                                        125 Points
Participation 17.5%                                       175 Points
Quantitative Assessment 10%                        100 Points
Midterm Examination 15%                            150 Points
Final Examination 15%                                  150 Points
Total Points Possible 100%                           1000 Points
GRADING SCALE
1000-900               "A"
899-800                 "B"
799-700                 "C"
699-600                 "D"
below 600               "F"

The course grade for students will be based on the overall average of homework and tests taken during the course in accordance with the weighting of the various requirements as stated in the syllabus.

All final exams in all School of Business courses will be comprehensive and will be closed book and closed notes. They will constitute 30% of the total course grade and will not be a take-home exam. They will be completed during the test week in the period designated by the registrar or by the Proctor in the case online courses. If calculators are allowed, they will not be multifunctional electronic devices that include features such as: phones, cameras, instant messaging, pagers, and so forth. Electronic Computers will not be allowed on final exams unless an exception is made by the Dean of the School of Business.

Late Submission of Course Materials:
Work that is turned in after the due date will receive 10 points deducted for each day that it is late.

Classroom Rules of Conduct:
Students are expected to attend all classes and be on time. If a student can't make it to class, please call me or send me an email prior to class and that will be an excused absence. Any classroom conduct that disrupts the instruction will not be tolerated.

Course Topic/Dates/Assignments:

3 Jun Introductions & Course Overview-Discuss learning expectations both student and Instructor, Discuss classroom rules,presentations subjects and format. Discuss homework papers (APA format) choose presentation topic.-
(If time permits Begin Chapter 1) Read Chapter 1 &2
5 Jun - Classroom Lecture Chapter 1 Operations & Supply Chain Management / Classroom Lecture Chapter 2 Strategy & Sustainability- View Video and discuss video Read and be ready to dicuss Chapter 3
Week 2
10 Jun Homework 1 Due on e companion, Pop Quiz on Chap 1&2 , Classroom Lecture Chapter 3- Product & Service Design - Engage in class discussion on chap 3, Read and be ready to discuss Chapter 4 and 4A
12 Jun - Classroom Lecture - Chapter 4 Strategic Capacity Management & Chap 4A Understanding Learning Curves for Logarithmics analysis and how to calulate estimation based on results. (If Time Permits) Watch video on Six Flags and review pop quiz. Discuss video case studyin class. Homework Read and be ready to discuss chap #5 and 6... work on presentations.
Week 3
17 Jun Homework 2 Due on Chap 3 4 &4A , Pop Quiz on chap 3&4,4A / Classroom Lecture on Chapter 5- Process Analysis & Job Design & Work Measurement Process Analysis - Engage in class discussion on chap 5, Watch video and review quiz questions.
19 Jun - Classroom Lecture Chapter 6 Production Processes. Engage in class room discussion / Review video Discuss video case study in class. Homework: Read and be ready to discuss chap #7 and 7A work on presentations.
Week 4
24 Jun Classroom Lecture on Chapter 7 Services Processes & 7A Waiting Line Analysis (Review Chapters 1-6 for midterm)
Homework Read Chapter 8 Health Care Processes...Study for Midterm
26 Jun Classroom Lecture on Chapter 8 Health Care Processes...Take Midterm If time permits review midterm
Read Chap 9 for class discussion
Homework 3 Assignment one page summary on Chap 7,7A and 8
Week 5
1 Jul Homework 3 Due on Chap 7, 7A&8 , Pop Quiz on chap 8 &9 Classroom Lecture on Chapter 9- Six Sigma Quality & Engage in class discussion on chap 9 and review quiz questions. (Open Presentations)
3 Jul Classroom Discussion Chap 9A Process Capability using varies charts. Engage in class discussion on chap 9A, Watch video on Six Sigma at Caterpillar
Homework 4: Read and be ready to discuss chap #12 ...also write a one page summary on six sigma
Week 6
8 Jul Homework 4 Due / Classroom Lecture on Chapter 12 Location, Logistics & Distrubution Student engage in discussion of Chap 12. Student presentations
10 Jul Classroom Lecture on Chapter 14 Enterprise Resource Planning Systems. Student engage in discussion of Chap 14
In class discussion on video on Fed Ex. Student presentations open...Homework 5 Read and prepare to discuss chap 15 also prepare a 1 page summary on Fed Ex video
Week 7
15 Jul Homework 5 Due / Classroom lecture on Chapter 15 Demand Management & Forecasting.
Student engage in discussion of Chap 15 / Student Presentations / Review for Final examination
17 Jul Classroom lecture on Chapter 17 Inventory Control...Students engage in discussion of Chap 17
Watch Video on Ford manufacturing / Student Presentations / Review for Final examination
Read and be prepared to discuss Chap 18
Week 8
22 Jul Classroom Lecture on Chapter18 Material Requirements Planning and a overview on Apppendix A. Lecture on Linear Programming using Excel spreadsheet and problem solving. Final Student Presentations / Review for Final examination.
24 Jul Final Exam /Final turn in of all makeup work / Fnal presentations /Class comments / dismissal

Academic Honesty:
Academic integrity is the foundation of the academic community. Because each student has the primary responsibility for being academically honest, students are advised to read and understand all sections of this policy relating to standards of conduct and academic life. Park University students and faculty members are encouraged to take advantage of the University resources available for learning about academic honesty (www.park.edu/current or http://www.park.edu/faculty/).from Park University 2012-2013 Undergraduate Catalog Page 97

Plagiarism:
Plagiarism involves the use of quotations without quotation marks, the use of quotations without indication of the source, the use of another's idea without acknowledging the source, the submission of a paper, laboratory report, project, or class assignment (any portion of such) prepared by another person, or incorrect paraphrasing. from Park University 2012-2013 Undergraduate Catalog Page 95

Attendance Policy:
Instructors are required to maintain attendance records and to report absences via the online attendance reporting system.

  1. The instructor may excuse absences for valid reasons, but missed work must be made up within the semester/term of enrollment.
  2. Work missed through unexcused absences must also be made up within the semester/term of enrollment, but unexcused absences may carry further penalties.
  3. In the event of two consecutive weeks of unexcused absences in a semester/term of enrollment, the student will be administratively withdrawn, resulting in a grade of "F".
  4. A "Contract for Incomplete" will not be issued to a student who has unexcused or excessive absences recorded for a course.
  5. Students receiving Military Tuition Assistance or Veterans Administration educational benefits must not exceed three unexcused absences in the semester/term of enrollment. Excessive absences will be reported to the appropriate agency and may result in a monetary penalty to the student.
  6. Report of a "F" grade (attendance or academic) resulting from excessive absence for those students who are receiving financial assistance from agencies not mentioned in item 5 above will be reported to the appropriate agency.

Park University 2012-2013 Undergraduate Catalog Page 98

Disability Guidelines:
Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: http://www.park.edu/disability .

Additional Information:

Student will do a 16 page term paper in conjuction with a 30 to 45 min Power Point presentationon course subject matter.














Instructor will assign topics at the beginning of the course.



Rubric

CompetencyExceeds Expectation (3)Meets Expectation (2)Does Not Meet Expectation (1)No Evidence (0)
Synthesis                                                                                                                                                                                                                                                  
Outcomes
1                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
The artifact demonstrates the student ability to creatively apply prior knowledge and skills to produce an original narrative. Synthesis is demonstrated by correctly answering 2 out of 2 questions regarding: (a) systems that deliver a firm's primary products and services (b) design, operation, and improvement of a firm's systems The artifact demonstrates the student ability to creatively apply prior knowledge and skills to produce an original narrative. Synthesis is demonstrated by correctly answering 1 out of 2 questions regarding: (a) systems that deliver a firm's primary products and services (b) design, operation, and improvement of a firm's systems The artifact demonstrates the student ability to creatively apply prior knowledge and skills to produce an original narrative. Synthesis is demonstrated by correctly answering 0 out of 2 questions regarding: (a) systems that deliver a firm's primary products and services (b) design, operation, and improvement of a firm's systems The artifact demonstrates the student ability to creatively apply prior knowledge and skills to produce an original narrative. Synthesis is not demonstrated by answering any questions regarding: (a) systems that deliver a firm's primary products and services (b) design, operation, and improvement of a firm's systems 
Analysis                                                                                                                                                                                                                                                   
Outcomes
6, 8                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
The artifact demonstrates the student ability to differentiate information in an organizational structure. Analysis is demonstrated by correctly answering 2 out of 2 questions regarding: (a) value of business process engineering (b) implementation of enterprise resource planning The artifact demonstrates the student ability to differentiate information in an organizational structure. Analysis is demonstrated by correctly answering 1 out of 2 questions regarding: (a) value of business process engineering (b) implementation of enterprise resource planning The artifact demonstrates the student ability to differentiate information in an organizational structure. Analysis is demonstrated by correctly answering 0 out of 2 questions regarding: (a) value of business process engineering (b) implementation of enterprise resource planning The artifact demonstrates the student ability to differentiate information in an organizational structure. Analysis is not demonstrated by answering any questions regarding: (a) value of business process engineering (b) implementation of enterprise resource planning 
Evaluation                                                                                                                                                                                                                                                 
Outcomes
5                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
The artifact demonstrates the student ability to judge relative value of information based on prior knowledge. Evaluation is demonstrated by correctly answering 2 out of 2 questions regarding: (a) example of a business with an associated manufactured good (b) example of a business with an associated service The artifact demonstrates the student ability to judge relative value of information based on prior knowledge. Evaluation is demonstrated by correctly answering 1 out of 2 questions regarding: (a) example of a business with an associated manufactured good (b) example of a business with an associated service The artifact demonstrates the student ability to judge relative value of information based on prior knowledge. Evaluation is demonstrated by correctly answering 0 out of 2 questions regarding: (a) example of a business with an associated manufactured good (b) example of a business with an associated service The artifact demonstrates the student ability to judge relative value of information based on prior knowledge. Evaluation is not demonstrated by answering any questions regarding: (a) example of a business with an associated manufactured good (b) example of a business with an associated service 
Terminology                                                                                                                                                                                                                                                
Outcomes
3, 4                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
The artifact demonstrates the student ability to proficiently use terminology related to specific course area. Use of terminology is demonstrated by correctly answering 2 out of 2 questions regarding: (a) types of processes in a business operation (b) use of project management in developing new products The artifact demonstrates the student ability to proficiently use terminology related to specific course area. Use of terminology is demonstrated by correctly answering 1 out of 2 questions regarding: (a) types of processes in a business operation (b) use of project management in developing new products The artifact demonstrates the student ability to proficiently use terminology related to specific course area. Use of terminology is demonstrated by correctly answering 0 out of 2 questions regarding: (a) types of processes in a business operation (b) use of project management in developing new products The artifact demonstrates the student ability to proficiently use terminology related to specific course area. Use of terminology is not demonstrated by answering any questions regarding: (a) types of processes in a business operation (b) use of project management in developing new products 
Concepts                                                                                                                                                                                                                                                   
Outcomes
2, 3                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
The artifact demonstrates student ability to recognize and articulate concepts relevant to core course topics. Recognition and articulation is demonstrated by correctly answering 2 out of 2 questions regarding: (a) focus dimensions in operations management (b) ways to develop new products The artifact demonstrates student ability to recognize and articulate concepts relevant to core course topics. Recognition and articulation is demonstrated by correctly answering 1 out of 2 questions regarding: (a) focus dimensions in operations management (b) ways to develop new products The artifact demonstrates student ability to recognize and articulate concepts relevant to core course topics. Recognition and articulation is demonstrated by correctly answering 0 out of 2 questions regarding: (a) focus dimensions in operations management (b) ways to develop new products The artifact demonstrates student ability to recognize and articulate concepts relevant to core course topics. Recognition and articulation is not demonstrated by answering any questions regarding: (a) focus dimensions in operations management (b) ways to develop new products 
Application                                                                                                                                                                                                                                                
Outcomes
6                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
The artifact demonstrates student ability to use principles as they relate to core course topics. Application is demonstrated by correctly answering 2 out of 2 questions regarding: (a) use of operations management principles for electronic commerce (b) total quality management The artifact demonstrates student ability to use principles as they relate to core course topics. Application is demonstrated by correctly answering 1 out of 2 questions regarding: (a) use of operations management principles for electronic commerce (b) total quality management The artifact demonstrates student ability to use principles as they relate to core course topics. Application is demonstrated by correctly answering 0 out of 2 questions regarding: (a) use of operations management principles for electronic commerce (b) total quality management The artifact demonstrates student ability to use principles as they relate to core course topics. Application is not demonstrated by answering any questions regarding: (a) use of operations management principles for electronic commerce (b) total quality management 
Whole Artifact                                                                                                                                                                                                                                             
Outcomes
7, 8                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
The artifact demonstrates student ability to use accepted methods and standards in operations management. Ability is demonstrated by correctly answering 2 out of 2 questions regarding: (a) operations management concepts and the cycle of product quality (b) operations management concepts and the functions of materials resource planning (MRP) The artifact demonstrates student ability to use accepted methods and standards in operations management. Ability is demonstrated by correctly answering 1 out of 2 questions regarding: (a) operations management concepts and the cycle of product quality (b) operations management concepts and the functions of materials resource planning (MRP) The artifact demonstrates student ability to use accepted methods and standards in operations management. Ability is demonstrated by correctly answering 0 out of 2 questions regarding: (a) operations management concepts and the cycle of product quality (b) operations management concepts and the functions of materials resource planning (MRP) The artifact demonstrates student ability to use accepted methods and standards in operations management. Ability is not demonstrated by answering any questions regarding: (a) operations management concepts and the cycle of product quality (b) operations management concepts and the functions of materials resource planning (MRP) 
Component                                                                                                                                                                                                                                                  
Outcomes
2, 4                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
The artifact demonstrates student ability to use accepted methods and standards in performing specific operations management activities. Ability is demonstrated by correctly answering 2 out of 2 questions regarding: (a) operations management concepts that can be used for business changes (b) business changes that require operations management The artifact demonstrates student ability to use accepted methods and standards in performing specific operations management activities. Ability is demonstrated by correctly answering 1 out of 2 questions regarding: (a) operations management concepts that can be used for business changes (b) business changes that require operations management The artifact demonstrates student ability to use accepted methods and standards in performing specific operations management activities. Ability is demonstrated by correctly answering 0 out of 2 questions regarding: (a) operations management concepts that can be used for business changes (b) business changes that require operations management The artifact demonstrates student ability to use accepted methods and standards in performing specific operations management activities. Ability is not demonstrated by answering any questions regarding: (a) operations management concepts that can be used for business changes (b) business changes that require operations management 

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Last Updated:4/23/2013 10:42:58 AM