HC351 Org & Adm of Hlth Care Programs

for F2T 2012

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Mission Statement: Park University provides access to a quality higher education experience that prepares a diverse community of learners to think critically, communicate effectively, demonstrate a global perspective and engage in lifelong learning and service to others.

Vision Statement: Park University, a pioneering institution of higher learning since 1875, will provide leadership in quality, innovative education for a diversity of learners who will excel in their professional and personal service to the global community.


HC 351 Org & Adm of Hlth Care Programs


F2T 2012 DLA


Sette, Zara C.


Senior Adjunct Faculty





Class Days


Class Time




Credit Hours



 Joan Gratto Liebler, MPA, RHIA, Professor Emeritus, Health Information Management, Temple University, Pennsylvania Charles R. McConnell, Management Consultant, The VMC Group, Niagara Falls, New York, Human Resource and Editorial Consultant, Ontario, New York Details: ISBN-13: 9781449614683 Paperback 536 pages ©

Textbooks can be purchased through the MBS bookstore

Textbooks can be purchased through the Parkville Bookstore

Additional Resources:

McAfee Memorial Library - Online information, links, electronic databases and the Online catalog. Contact the library for further assistance via email or at 800-270-4347.
Career Counseling - The Career Development Center (CDC) provides services for all stages of career development.  The mission of the CDC is to provide the career planning tools to ensure a lifetime of career success.
Park Helpdesk - If you have forgotten your OPEN ID or Password, or need assistance with your PirateMail account, please email helpdesk@park.edu or call 800-927-3024
Resources for Current Students - A great place to look for all kinds of information http://www.park.edu/Current/.
Advising - Park University would like to assist you in achieving your educational goals. Please contact your Campus Center for advising or enrollment adjustment information.
Online Classroom Technical Support - For technical assistance with the Online classroom, email helpdesk@parkonline.org or call the helpdesk at 866-301-PARK (7275). To see the technical requirements for Online courses, please visit the http://parkonline.org website, and click on the "Technical Requirements" link, and click on "BROWSER Test" to see if your system is ready.
FAQ's for Online Students - You might find the answer to your questions here.

Course Description:
HC351 Organization and Administration of Health Care Programs: Structure and implementation of various types of health care organizations and their internal departments, administrative theory; utilization; facilities management; accreditation; strategic planning; decision making theory; medical, nursing, and support staff supply, supervision, and evaluation; financial management; human relations; research and development; organizational culture and change theory; and other internal and external forces. 3:0:3

Educational Philosophy:
The facilitator’s educational philosophy is one of interactiveness based on lectures, readings, quizzes, dialogues, examinations, internet, videos, web sites and writings. The facilitator will engage each learner in what is referred to as disputatious learning to encourage the lively exploration of ideas, issues and contradictions.

Learning Outcomes:
  Core Learning Outcomes

  1. Define terminology and demonstrate general knowledge of the major issues and concepts of administering various forms of health facilities and programs.
  2. Explain the concepts and applications of management techniques utilized in medical facilities.
  3. Compare and contrast the supply and distribution of health professionals and institutions.
  4. Discuss the problems associated with the cost and availability of health care.
  5. Evaluate current and future priorities in the administration of health care in relation to the economy, social issues, ethics, politics, medical science and environmental issues.

Core Assessment:

Class Assessment:

You will be able to track your average throughout the course. The grading scale is below. You will know in advance the standards for each assignment. My goal is to give you prompt, clear, and useful feedback to help you learn about risk management. Each student is responsible for:
    • Completing weekly quizzes consisting of true and false questions from the text             80 pts
    • Reading the weekly discussion article and posting to related discussion thread             160 pts
    • Answering the weekly homework questions and essays. (place in Drop Box)                160pts
    • Taking the  Midterm Exam                                                                                        150 pts
    • Completing a Research Paper on the Risk Management process.                                 200 pts 
    • Final proctored exam                                                                                                 250 pts

TOTAL POINTS                                                                                                                          1000 pts

All work must contain appropriate formatting, grammar, and spelling.

Completing a student opinion survey form located in the Distance Learning section of the Park University website in Week Eight of this class.

Locating a suitable Proctor with e-mail and Completing a Proctored Final Examination.


Course Grading and Assessment

Completing weekly quizzes    80 pts  
Reading weekly discussion article and posting to thread   120 pts  
Answering the weekly homework questions and essays   120 pts  
Taking the  Midterm Exam   180 pts  
Writing 1 summary article-risk management topic    50 pts
Completing  Research Paper - Risk Management   150 pts   
Final Proctored   300 pts  
Total Points   1000 pts  

Course Grading Scale

900-1000 points
800-899 points  
700-799   points 
600-699   points 
0-599   points  

The course grade for students will be based on the overall average of homework and tests taken during the course in accordance with the weighting of the various requirements as stated in the syllabus.

All final exams in all School of Business courses will be comprehensive and will be closed book and closed notes. They will constitute 30% of the total course grade and will not be a take-home exam. They will be completed during the test week in the period designated by the registrar or by the Proctor in the case online courses. If calculators are allowed, they will not be multifunctional electronic devices that include features such as: phones, cameras, instant messaging, pagers, and so forth. Electronic Computers will not be allowed on final exams unless an exception is made by the Dean of the School of Business.

Late Submission of Course Materials:
No late work accepted.
Late work will be evaluated on a case - by - case basis. It is very important that the student keep up with the weekly work. Late work not related to temporary duty, family illness, natural disasters, etc. will be accepted at the discretion of the instructor and may include reductions in the related grades of late work.

Late work over 1 week old and not having prior approval by Instructor will have 20% deducted automatically.

Classroom Rules of Conduct:

This course is offered on-line, over the Internet, using the ECollege computer service. Each students is expected to devote a minimum of five hours per class week logged on to the computer conferencing system. This is same amount of time you'd spend in the physical classroom. See "Ground Rules for On-line Participation" for additional information.

According to Park University guidelines, this course is divided into eight weeks with the first week beginning on the first day of the semester, a Monday, and ends midnight the following Sunday. Weeks Two through Eight also begin on Monday and end on the following Sunday. Assignments scheduled for completion during a class week should be completed by the end of the week assigned, Writing assignments and formal papers should be completed and successfully emailed so that they are in by the due date.

Ground Rules for On-line Participation

  1. Students should use  Pirate E-Mail for private messages to the instructor and other students. The Class Conference is for public messages.
  2. Students are expected to complete 5 hours per week of conferencing or other appropriate online activities, including sending/receiving E-mail and navigating and conducting research over the World Wide Web.
  3. KEEP A COPY of all course work you submit until the end of the term.
  4. All students will participate in conference discussion. Conventions of "on-line etiquette," which include courtesy to all users, will be observed.
  5. If you need assistance please contact me.
  6. Students will normally submit papers as MS Word uploaded to the computer and routed to the instructor or emailed. Please do not use any MS Works format. Overall it works well to copy your assignments from you word processing program and paste it into the e-mail.
  7. Each student is responsible for clicking on the link below and thoroughly reading each online course policy. If you have any questions about any of these policies, please contact me for clarification.

Course Topic/Dates/Assignments:

Course Topic/Dates/Assignments:

Week 1                     

Read Lecture
Review Powerpoints
Read Chapters 1-2
Discussion & Case Study
Take Quiz

Week 2

Set Up Proctor
Read Lecture      
Review  Powerpoint
Read Chapters 3-4
Discussion & Case Study
Take Quiz
Research Topic Due

Week 3

Read Lecture
Review Powerpoints
Read Chapters 5
Take Quiz
Summary Article Due

Week 4

Read Lecture
Review Powerpoints
Read Chapters 6 & 7
Take Quiz

Week 5

Read Lecture
Review Powerpoints
Read Chapters 8-10
Take Quiz
Check on Research Paper 

Week 6

Read Lecture                 
Review  Powerpoints
Read Chapter 11 & 12
Take Quiz
Check on Research Paper 

Week 7

Read Lecture
Review Powerpoints
Read Chapters 13 & 14
Research Report Check
Take Quiz
Research Paper Due

Week 8

Read Lecture
Review Notes & Powerpoint
Read Chapters 15
Discussion Questions
Take Quiz
Complete Final Exam

Research paper topic due by end of Week 2.
Article Summary due by Sunday of Week 3.

Proctor process needs to be completed by the end of Week 5.
The entire Research Paper will be submitted by Sunday at the end of Week Seven for grading.

(There will be opportunity for revisions in each section, based on interaction with the professor and peer reviews until the end of Week 7.)

The Final Exam must be taken under the supervision of a proctor during Week 8.
Please check your calendar dates and arrange to complete the final accordingly.


Academic Honesty:
Academic integrity is the foundation of the academic community. Because each student has the primary responsibility for being academically honest, students are advised to read and understand all sections of this policy relating to standards of conduct and academic life. Park University students and faculty members are encouraged to take advantage of the University resources available for learning about academic honesty (www.park.edu/current or http://www.park.edu/faculty/).from Park University 2011-2012 Undergraduate Catalog Page 95-96

Plagiarism involves the use of quotations without quotation marks, the use of quotations without indication of the source, the use of another's idea without acknowledging the source, the submission of a paper, laboratory report, project, or class assignment (any portion of such) prepared by another person, or incorrect paraphrasing. from Park University 2011-2012 Undergraduate Catalog Page 95

Attendance Policy:
Instructors are required to maintain attendance records and to report absences via the online attendance reporting system.

  1. The instructor may excuse absences for valid reasons, but missed work must be made up within the semester/term of enrollment.
  2. Work missed through unexcused absences must also be made up within the semester/term of enrollment, but unexcused absences may carry further penalties.
  3. In the event of two consecutive weeks of unexcused absences in a semester/term of enrollment, the student will be administratively withdrawn, resulting in a grade of "F".
  4. A "Contract for Incomplete" will not be issued to a student who has unexcused or excessive absences recorded for a course.
  5. Students receiving Military Tuition Assistance or Veterans Administration educational benefits must not exceed three unexcused absences in the semester/term of enrollment. Excessive absences will be reported to the appropriate agency and may result in a monetary penalty to the student.
  6. Report of a "F" grade (attendance or academic) resulting from excessive absence for those students who are receiving financial assistance from agencies not mentioned in item 5 above will be reported to the appropriate agency.
ONLINE NOTE: Students must participate in an academically related activity on a weekly basis in order to be marked present in an online class. Examples of academically-related activities include but are not limited to: contributing to an online discussion, completing a quiz or exam, completing an assignment, initiating contact with a faculty member to ask a course related question, or using any of the learning management system tools.

Park University 2011-2012 Undergraduate Catalog Page 98

Disability Guidelines:
Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: http://www.park.edu/disability .

Additional Information:
The Instructor reserves the right to change or add to the syllabus at any time during the course.

Research Paper Rubric

Competency Exceeds Expectation (3) Meets



                                 Expectation (2)
Does Not Meet Expectation



No Evidence (0)


















































Defines the problem



                                 goals-methods using 4 or more goals & 6 or more methods

                      based on a



                                 lit review of 11 or more articles that address the

                      identified research



Uses 3 goals and 5 methods and a lit review of 10



                                 articles to complete the proposal and written literature




                                 proposal is presented with less than 3 goal and 5

                      methodologies and



                                 less than 10 articles for the written lit review; items are

                      not well



                                 organized or are haphazard. 
Problem is not well defined and



                                 goals and methodologies are not logically presented with no


























































Research proposal



                                 reflects an extension of existing knowledge and is logically




                                 lit review identifies major issues clearly. Personal

                      learnings statement



                                 is systematically stated, 4+ pages. 
Project proposal and lit



                                 review trace the readily available factors/elements that are




                                 with the  identified problem.  Personal learnings statement




                                 adequate—uses three pages. 
Project proposal meets less than the



                                 required elements and/or the lit review is minimally done.




                                 learnings statement is 2 pages or less. 
Research proposal not



                                 done and/or lit review not completed and /or personal




                                 statement not provided/ 






















































                                 provides accurate and extensive interpretations of the data

                      gathered in



                                 the lit search and methodically uses it to write the

                      proposal; personal



                                 learnings summaries clearly stated with depth of insight. 



                                 accurately summarizes lit review results and poses a project




                                 reflecting the summary; personal learnings summary listed as




                                 neglects relevant data in the lit review and/or shows no

                      cohesion in



                                 the project proposal and/or shows limited application of

                      learnings to



                                 personal understanding of the self. 
Lit review and project



                                 proposal show no connections and/or personal learnings

                      summary not tied



                                 to project proposal process. 






















































Learner uses terms relevant to the



                                 topic in a manner consistent  with a clear understanding of




Basic meanings of terms appropriately used.  Meanings



                                 of terms not clearly connected to discussions provided 



                                 specialized terminology used. 






















































Learner provides an astute



                                 project proposal that extends the relationships and

                      application of



                                 ethics to business problems in ethics. 
Learner provides a



                                 research question-proposal fitting to the application of




Learner provides a topic beyond the realm of research or



                                 the filed of business ethics. 
Research problem/question with



                                 project proposal and lit search not provided. 



























                                 1, 3, 4                      



























Learner demonstrates



                                 extended knowledge of research relationships  and



Learner structures proposal and lit



                                 review in a workable manner. 
Research methodologies and goals



                                 not related and/or not related to lt review data. 
No knowledge



                                 of research design. 




Whole Artifact                          



















































                                 standards applied with 4 errors or less. 
APA standards used



                                  with 5-9 errors present. 
APA style used with 10 or more



APA style not used. 



























                                 1, 3, 4                                  



























Text of document is 11 pages or



                                 longer with proper headings and organization with 1 inch

                      margins, text



                                 double spaced and 12-point fonts. 
Body of text is 10 pages with



                                 proper headings and organization with 1 inch margins, text




                                 spaced and 12-point fonts. 
Body of text is 8-9 pages with



                                 proper headings and organization with 1 inch margins, text

                      double spaced



                                 and 12-point fonts. 
Body of text is 7 pages or less and/or



                                  with improper headings and organization with odd inch

                      margins, text



                                 line spacing or fonts. 






















































                                 provides transdisciplinary insights into related

                      multicultural issues



                                 embedded in the research proposal project; poses

                      interventions promoting



                                 diversity resources/skills. 
Learner addresses the



                                 multicultural issues within the field of the research




Multicultural issues are mentioned but not related to



                                 the topic at hand. 
Multicultural issues not mentioned. 


Zara Roach Bio

Dr. Roach offers 15 years combined experience in both corporate and academic environments with an emphasis in integrating employee and student learning and development, organizational change and technology.

Dr. Roach completed my Bachelor of Arts degree at State University of New York (SUNY) at Potsdam in upstate New York. At Potsdam, Dr. Roach majored in Labor Relations and Primary Education with a minor in Music Business. She then went on to SUNY at Stony Brook for a Masters in Professional Studies with a concentration in Labor/Management and Environmental Studies. At the same time, she also completed a New York State Advanced Certificate in Labor/Management. Once completing these degrees, she then completed a Juris Doctor from Quinnipiac School of Law located in Hamden, Connecticut.

Dr. Roach is a licensed practicing attorney the state of Texas and in the state of Georgia.

Dr. Roach works for a Texas law firm. Dr. Roach is currently living in Florida. In addition to practicing law, she is an adjunct professor. Dr. Roach teaches online as well as live classes. She teaches management and law classes. Dr. Roach also enjoys teaching as well as learning from new experiences.

A to name a few of Dr. Roach's publishing background includes Air Transportation Labor Relations. Pearson Custom Publishing, Security in the Online Teaching Environment, LERN, Developing Ethical Cultures in U.S. Government Agencies that Regulate the Commercial Use of Nuclear Power, INTERNATIONAL JOURNAL OF NUCLEAR KNOWLEDGE MANAGEMENT.


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Last Updated:10/1/2012 12:13:31 PM