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PA 511 Public Management & Org Behavior
Discenza, Suzanne


Mission Statement: Park University provides access to a quality higher education experience that prepares a diverse community of learners to think critically, communicate effectively, demonstrate a global perspective and engage in lifelong learning and service to others.

Hauptmann School for Public Affairs Mission Statement
The Hauptmann School of Public Affairs offers a citizen-centered, professional program of graduate study that is grounded in the liberal arts tradition.  As participants in HSPA's vibrant academic community, faculty and students consider, with the coursework, the larger issues of democracy, stewardship, and technology.  In so doing, HSPA seeks to prepare students for the courage and discernment to act for the common good in the global context.  Going beyond competence, students develop knowledge, skills, and values requisite for leadership and service in and across all sectors of society, including government, business, and nonprofit.  HSPA cultivates public affairs as a life-long passion that is fundamental to citizenship in a free society.



Vision Statement: Park University, a pioneering institution of higher learning since 1875, will provide leadership in quality, innovative education for a diversity of learners who will excel in their professional and personal service to the global community.

Hauptmann School for Public Affairs Vision Statement
The Hauptmann School for Public Affairs will serve the common good by graduating leaders who exercise authority responsibly, make ethical decisions, act with moral courage, and advance human dignity world-wide.


Course

PA 511 Public Management & Org Behavior

Semester

S1P 2013 DLA

Faculty

Discenza, Suzanne

Title

Associate Professor

Degrees/Certificates

Ph.D.

Office Location

Park University Downtown

Office Hours

Mon., Wed., Fri., 9:30-11:30 a.m., 2:30-4:30 p.m.

Daytime Phone

816-559-5643

E-Mail

suzanne.discenza@park.edu

Semester Dates

Jan. 14 - May 12, 2013

Class Days

TBA

Class Time

TBA

Credit Hours

3


Textbook:
 

All students must use the following textbook:

 
Hill, Carolyn J. and Laurence E. Lynn Jr. 2009. Public Management: A Three-Dimensional Approach. Washington, D.C.: CQ Press.

In addition, students must also select one of the following books:

Bolman, Lee G. and Terrence E. Deal. 2008. Reframing Organizations: Artistry, Choice and Leadership, 4th edition.  San Francisco: Jossey-Bass.

Moore, Mark. 1995. Creating Public Value: Strategic Management in Government. Cambridge, Mass: Harvard University Press. 

Wilson, James Q. 1989. Bureaucracy: What Government Agencies Do and Why They Do It. New York: Basic Books.

Textbooks can be purchased through the MBS bookstore

Textbooks can be purchased through the Parkville Bookstore

Additional Resources:

McAfee Memorial Library - Online information, links, electronic databases and the Online catalog. Contact the library for further assistance via email or at 800-270-4347.
Career Counseling - The Career Development Center (CDC) provides services for all stages of career development.  The mission of the CDC is to provide the career planning tools to ensure a lifetime of career success.
Park Helpdesk - If you have forgotten your OPEN ID or Password, or need assistance with your PirateMail account, please email helpdesk@park.edu or call 800-927-3024
Resources for Current Students - A great place to look for all kinds of information http://www.park.edu/Current/.
Advising - Park University would like to assist you in achieving your educational goals. Please contact your Campus Center for advising or enrollment adjustment information.
Online Classroom Technical Support - For technical assistance with the Online classroom, email helpdesk@parkonline.org or call the helpdesk at 866-301-PARK (7275). To see the technical requirements for Online courses, please visit the http://parkonline.org website, and click on the "Technical Requirements" link, and click on "BROWSER Test" to see if your system is ready.
FAQ's for Online Students - You might find the answer to your questions here.


Course Description:
PA 511 Public Management and Organizational Behavior: An analysis of the processes by which public administrators convert inputs into policies with an introduction to problems of policy analysis. The common and distinctive elements of management on the several levels of government are studied. The management philosophy of public organizations, strategy, and organizational behavior are highlighted, with the impact of technological changes considered.

Educational Philosophy:
The professor's educational philosophy is one of interactive and research-based learning, employing a variety of techniques including readings, lectures, student-initiated inquiry, threaded discussions, case studies and examples, internet, websites, critical thinking, writing, and assessment.  Current issues, use of real-world experiences and best practices, and reasoned debate will be encouraged.

  Instructor Learning Outcomes

  1. Describe the core concepts of public management in a democratic society.
  2. Apply public management concepts to public organizations at the federal, state, and local levels.
  3. Demonstrate how public management theory informs practice.
  4. Analyze public management challenges and opportunities from multiple perspectives.
  5. Assess the implications that specific public issues and problems have for public managers.
Class Assessment:
Written responses to questions in discussion threads, weekly essays, a book review, and final paper.

Grading:
 

Response to Weekly Discussion Questions         120 points (8 weeks x 15 points each)
 
Weekly Response to Peers                                120 points (8 weeks x 15 points each)
 
Lessons Learned                                               120 points (8 weeks x 15 points each)
 
Weekly Essays                                                  200 points (8 essays x 25 points each)
 
Book Review                                                      100 points
 
Research Paper                                                 200 points
 
Total                                                                  860 points
 
(Subject to change.)

Explanation of Assignments:

Students are expected to follow these standards for all assignments:

  1. All papers must be word-processed, double-spaced, written in 12-point font, and 1 inch margins.
  2. Papers must contain no misspelled words or grammatical errors.
  3. Use proper format for citations and footnotes, as well as quotation marks.

The Weekly Essays, Final Paper, and Book Review must be submitted in the Drop Box. I will grade and return the papers in the Drop Box. Please e-mail your paper to Suzanne.discenza@park.edu if the Drop Box does not work.

1. RESPONSE TO WEEKLY DISCUSSION QUESTIONS (Due by 11:59 p.m. CT each Wednesday.)

Students are expected to respond to weekly discussion questions in the class threaded discussions. Postings must be made by 11:59 p.m. Central Time on Wednesday in order to be considered timely. Responses to weekly discussion questions will be graded based on the following criteria:

a. Response demonstrates an understanding of the course material by referencing the course material – 6 pts possible

b. Response includes an example –6 pts possible

c. Response demonstrates professional writing skills and does not include errors – 3 pts possible

Each weekly response is worth a maximum of 15 points.

2. RESPONSE TO PEER DISCUSSION QUESTIONS (Due by 11:59 p.m. CT each Saturday.)

Students are expected to respond to at least one other student’s weekly discussion issues in the class threaded discussions. Postings must be made by 11:59 p.m. Central Time on Saturday in order to be considered timely. Each response to peer discussion questions will be graded on the following criteria:

a. Response demonstrates an understanding of the course material. – 6 pts possible

b. Response acknowledges the other student’s position and is respectful of the others’ views – 6 pts possible

c. Response demonstrates professional writing skills and does not include errors – 3 pts possible

Each weekly peer response is worth a maximum of 15 points.

3.LESSONS LEARNED (Due by 11:59 p.m. CT each Sunday.)

Students are expected to write a short paragraph reflecting on the lessons that they have learned from the supplemental text (Bolman and Deal, Wilson, or Moore) that they have selected. Their comments should focus on the implication for public management based upon topics they have found especially relevant or any other information they believe will be beneficial to others in the class. Lessons learned will be graded based on the following criteria:

a.     Response outlines at least one significant concept from the text – 6 pts possible

b.     Response demonstrates reasonable progress reading the text – 6 pts possible

c.     Response demonstrates professional writing skills and does not include errors – 3 pts possible.

 A maximum of 15 points are possible for completing this assignment.

4. WEEKLY ESSAYS (Due in Drop box by 11:59 p.m. CT each Sunday.)

Each week students will select a current issue regarding the federal, state, or local government from one of the following sites: 

http://www.governing.com/

http://www.govexec.com/

They will be expected to write a one to two page essay which: 1) Describes the issue, 2) Explains how the issue is related to the concepts in the Hill and Lynn text (preferably related to the current week’s reading), and 3) Explains the implications for public managers.

Each weekly essay is worth a maximum of 25 points.

5.BOOK REVIEW (Due by 8:00 a.m. CT on Monday of Week 8)

Students will write a 5 page book review for the book that they have selected. Students are encouraged to examine the content and format of book reviews in academic journals such as Public Administration Review for guidance. The review must outline the key points of the book, and explain the implications that the book has for public management and public affairs. 

The book review is worth a maximum of 100 points.

6. FINAL PAPER (Due by 8:00 a.m. CT on Monday of Week 8)

Students will apply the concepts they have learned from Hill’s and Lynn’s book Public Management: A Three-Dimensional Approach and their selected supplemental text to a management issue in an organization or a relevant public management issue in their community. Hill and Lynn outline the managerial challenges that lend themselves to their three-dimensional approach:

  • Situations with widely dispersed information.
  • Crisis scenarios.
  • Transforming an organization.
  • Responding to early warning.
  • Creative problem solving.
  • Managing people. (2009, 394-402)

Students may use a public management issue or challenge that fits one of these criteria or they may select another situation or challenge to analyze. The public management issue or challenge must be submitted to the instructor for approval by the second week of class.

After the public management issue or challenge has been identified, each student will write a 10 -12 page paper which includes:

  • A comprehensive discussion of the public management issue or challenge.
  • An explanation of how the issue or challenge can be analyzed and diagnosed from the three-dimensional perspective. Specifically, using Hill’s and Lynn’s model deliberative process, students should:

1) Analyze the facts of the situation from the perspective of each dimension (structural, cultural, and craft), and

2) Develop a strategy to address the issue or challenge, explaining which dimensions are emphasized (2009, 392-393).

  • A discussion of how their selected reading (Bolman and Deal, Moore or Wilson) applies to the issue or challenge.

The final paper is worth a maximum of 200 points.

Grading:

90-100%           A

80-89%             B

70-79%             C

60-69%             D

Below 60%        F

Late Submission of Course Materials:
Unless discussed with the professor (through email or office phone contact) in advance of due dates and related to unusual circumstances, all materials must be submitted by the posted due dates.  Only in an emergency, with submission of related documentation, will late materials be accepted.  Proximal (timely) response will be expected in all circumstances.

Classroom Rules of Conduct:
  Rules for Participation:

  • Students should use email for private messages to the instructor and other students. 
  • The Discussion Area is for public messages and all writings in this area will be viewable by the entire class.
  • All students will participate in weekly online discussions. 
Rules for Respectful Engagement:
Students are expected to engage respectfully in all threaded discussions and in emails to each other and to the instructor.  The instructor reserves the right to remove disrespectful or otherwise inappropriate postings from the course.  Please refer to the Rules of Conduct in the 2012-13 Park University Graduate Catalog.
 

Course Topic/Dates/Assignments:
 

Week

Topics/Assignments

1

1/14/13-1/20/13

Topics: 
Public Management 

Hill’s and Lynn’s Three Dimensional Approach

Reading Assignment:

1. Hill and Lynn, Chapters 1 & 2

2. Begin reading the selected supplemental text (Bolman and Deal, Moore, or Wilson).

Writing Assignments:

1. Response to Weekly Discussion Questions– Post in Discussion Thread by 11:59 p.m. CT on Wednesday.

2. Response to One Peer Posting – Post in Discussion Thread by 11:59 p.m. CT on Saturday.  

3. Lessons Learned by 11:59 p.m. CT on Sunday.

4. Weekly Essay – Submit to Drop Box by 11:59 p.m. CT on Sunday.

2

1/21/13-1/27/13

Topics: 
Analysis & Argument in Public Management

The Rule of Law

Reading Assignment:

1. Hill and Lynn, Chapters 3 & 4

2. Continue reading the selected supplemental text (Bolman and Deal, Moore, or Wilson).

Writing Assignments:

1. Response to Weekly Discussion Questions– Post in Discussion Thread by 11:59 p.m. CT on Wednesday.

2. Response to One Peer Posting – Post in Discussion Thread by 11:59 p.m. CT on Saturday.

3. Lessons Learned by 11:59 p.m. CT on Sunday.

4. Weekly Essay – Submit to Drop Box by 11:59 p.m. CT on Sunday. 

Other: Remember to submit the management challenge or issue that you plan to use for your final paper by 11:59 p.m. CT on Sunday.   This may be sent to the instructor via e-mail.

3

1/28/13-2/3/13

Topic: The Structural Dimension

Reading assignment:

1. Hill and Lynn, Chapter 5

2. Continue reading the selected supplemental text (Bolman and Deal, Moore, or Wilson)

Writing Assignments:

 1. Response to Weekly Discussion Questions– Post in Discussion Thread by 11:59 p.m. CT on Wednesday.

2. Response to One Peer Posting – Post in Discussion Thread by 11:59 p.m. CT on Saturday.

3. Lessons Learned by 11:59 p.m. CT on Sunday.

4. Weekly Essay – Submit to Drop Box by 11:59 p.m. CT on Sunday.

4

2/4/13-2/10/13

Topic: The Cultural Dimension 

Reading Assignment:

1. Hill and Lynn, Chapter 6

2. Continue reading the selected supplemental text (Bolman and Deal, Moore, or Wilson).

Writing Assignments:

1. Response to Weekly Discussion Questions– Post in Discussion Thread by 11:59 p.m. CT on Wednesday.

2. Response to One Peer Posting – Post in Discussion Thread by 11:59 p.m. CT on Saturday.

3. Lessons Learned by 11:59 p.m. CT on Sunday.

4. Weekly Essay – Submit to Drop Box by 11:59 p.m. CT on Sunday.

5

2/11/13-2/17/13

Topic:  The Craft Dimension

Reading Assignment:

1. Hill and Lynn, Chapter 7

2. Continue reading the selected supplemental text (Bolman and Deal, Moore, or Wilson).

Writing Assignments:

1. Response to Weekly Discussion Questions– Post in Discussion Thread by 11:59 p.m. CT on Wednesday.

2. Response to One Peer Posting – Post in Discussion Thread by 11:59 p.m. CT on Saturday.

3. Lessons Learned by 11:59 p.m. CT on Sunday.

4. Weekly Essay – Submit to Drop Box by 11:59 p.m. CT on Sunday.

6

2/18/13-2/24/13

Topic: Managing in Three Dimensions

Reading Assignment:

1. Hill and Lynn, Chapter 10

2. Continue reading the selected supplemental text (Bolman and Deal, Moore, or Wilson).

Writing Assignments:

1. Response to Weekly Discussion Questions– Post in Discussion Thread by 11:59 p.m. CT on Wednesday.

2. Response to One Peer Posting – Post in Discussion Thread by 11:59 p.m. CT on Saturday.

3. Lessons Learned by 11:59 p.m. CT on Sunday.

4. Weekly Essay – Submit to Drop Box by 11:59 p.m. CT on Sunday.

7

2/25/13-3/3/13

Topic: Accountability

Reading Assignment:

1. Hill and Lynn, Chapter 8

2. Continue reading the selected supplemental text (Bolman and Deal, Moore, or Wilson).

Writing Assignments:

1. Response to Weekly Discussion Questions– Post in Discussion Thread by 11:59 p.m. CT on Wednesday.

2. Response to One Peer Posting – Post in Discussion Thread by 11:59 p.m. CT on Saturday.

3. Lessons Learned by 11:59 p.m. CT on Sunday.

4. Weekly Essay – Submit to Drop Box by 11:59 p.m. CT on Sunday.

8

3/4/13-3/10/13

Topic: Public Management Reform

Reading Assignment:

1. Hill and Lynn, Chapter 9

2. Finish reading the selected supplemental text (Bolman and Deal, Moore, or Wilson).

Writing Assignments:

1. Response to Weekly Discussion Questions– Post in Discussion Thread by 11:59 p.m. CT on Wednesday.

2. Response to One Peer Posting – Post in Discussion Thread by 11:59 p.m. CT on Saturday.

3. Lessons Learned by 11:59 p.m. CT on Sunday.

4. Weekly Essay – Submit to Drop Box by 11:59 p.m. CT on Sunday.

Research Paper & Book Review are Both Due Monday, March 4, 2013, at 8:00 a.m. Central Time.

(Subject to change.)

Academic Honesty:
As a learning community, the University upholds the highest standards of academic integrity in all its academic activities, by faculty, staff, administrators and students. Academic integrity involves much more than respecting intellectual property rights. It lies at the heart of learning, creativity, and the core values of the University. Those who learn, teach, write, publish, present, or exhibit creative works are advised to familiarize themselves with the requirements of academic integrity and make every effort to avoid possible offenses against it, knowingly or unknowingly. Park University 2012-2013 Graduate Catalog Page 21-22

Plagiarism:

Plagiarism is the appropriation of another person's ideas, interpretation, words (even a few), data, statements, illustration or creative work and their presentation as one's own. An offense against plagiarism constitutes a serious academic misconduct.  Although offenses against academic integrity can manifest themselves in various ways, the most common forms of offenses are plagiarism and cheating. Plagiarism goes beyond the copying of an entire article. It may include, but is not limited to: copying a section of an article or a chapter from a book, reproduction of an art work, illustration, cartoon, photograph and the like and passing them off as one's own. Copying from the Internet is no less serious an offense than copying from a book or printed article, even when the material is not copyrighted.

Plagiarism also includes borrowing ideas and phrases from, or paraphrasing, someone else's work, published or unpublished, without acknowledging and documenting the source. Acknowledging and documenting the source of an idea or phrase, at the point where it is utilized, is necessary even when the idea or phrase is taken from a speech or conversation with another person.

Park University 2011-2012 Graduate Catalog Page 21


Attendance Policy:

Students must participate in an academically related activity on a weekly basis in order to be marked present in an online class. Examples of academically-related activities include but are not limited to: contributing to an online discussion, completing a quiz or exam, completing an assignment, initiating contact with a faculty member to ask a course related question, or using any of the learning management system tools. Park University 2012-2013 Graduate Catalog Page 26

Disability Guidelines:
Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: http://www.park.edu/disability .

Additional Information:
Academic Norms for Citation:

Graduate students of Park University's Hauptmann School for Public Affairs are expected to be familiar with and follow consistently the Chicago Style Manual accepted norms for citations of other texts, articles or online resources and for preparing a bibliography. This is the style used by the American Society of Public Administration (ASPA), of which all MPA students are required to join. The style guide for the journal: Public Administration Review (PAR) is found at: http://www.aspanet.org/public/ASPADocs/PAR/PARGuidelinesMay2012.pdf

Copyright:

This material is protected by copyright and can not be reused without author permission.

Last Updated:1/12/2013 10:50:11 AM