MG371 Mgt & Organizational Behavior

for S2B 2013

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Mission Statement: Park University provides access to a quality higher education experience that prepares a diverse community of learners to think critically, communicate effectively, demonstrate a global perspective and engage in lifelong learning and service to others.

Vision Statement: Park University, a pioneering institution of higher learning since 1875, will provide leadership in quality, innovative education for a diversity of learners who will excel in their professional and personal service to the global community.


MG 371 Mgt & Organizational Behavior


S2B 2013 BL


Blaugrund, Erin Baca


Adjunct Faculty


Ph.D. - Major: Marketing; Minors: Management & Psychology
MBA - Marketing
BBA - Marketing

Office Hours

Before and After Class

Daytime Phone

(915) 345-0554


Semester Dates

March 18 - May 12, 2013

Class Days


Class Time

5:00 - 7:30 PM


No Prerequisites

Credit Hours



The Required Textbook for MG 371 is: Essentials of Contemporary Management, 5/E
Gareth R Jones, Texas A&M University; Jennifer M George, Rice University; ©2013
ISBN #978-0-07-802934-9

Textbooks can be purchased through the MBS bookstore

Textbooks can be purchased through the Parkville Bookstore

Textbooks can be purchased through the MBS bookstore

Textbooks can be purchased through the Parkville Bookstore

Additional Resources:

The Wall Street Journal (WSJ) is an excellent reference for this course. It is available at most libraries, in many offices, and other places. This resource is not required for this course, but it will enhance your understanding if you should choose to use it as a resource. Printed copy subscriptions delivered daily to your home or office that include online subscriptions are available to you as a student at special discounted rates (70% off the regular price). You can subscribe online.

Click here to subscribe online! Follow this link and fill in the requested information.

You will get instant access to the online version with a printed copy delivered at your home or office in a few days. Park's zip code is 64152. The name of the course developer, Joseph Kubec, is on the drop down list and you can select it or the name of the instructor of your section of the course if they are listed. This will let the WSJ know that you are enrolled as a student in this online course and you will get the discounted price. Delivery will start in a few days and they will bill you directly, usually within 3 or 4 weeks.

Required Software: Microsoft Word

This course requires students to be able to open, edit, and save Microsoft Word documents.

McAfee Memorial Library - Online information, links, electronic databases and the Online catalog. Contact the library for further assistance via email or at 800-270-4347.
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Course Description:
MG 371 Management and Organizational Behavior: This course is the study of management as an academic discipline. As such, the functions, activities and principles of management and organizational leadership in business and other institutions are presented and examined. The philosophy, history, current practices and issues in the areas of motivation and human relations, individual behavior, small group behavior, intergroup behavior, organizational effectiveness, and development are presented and discussed in the context of managing organizations in a global society. 3:0:3

Educational Philosophy:

The educational philosophy in this class facilitates an interactive rich environment. A series of class exercises will be given to help facilitate the in-depth understanding of the course material. Throughout the term, you will be asked to participate and expand your knowledge of management. As a student within this class, you should expect to be provided with the education and training needed for a career in the business world. The classroom atmosphere should reflect the development of habits of behavior that will ultimately contribute to your success in the business world. Consequently, the policies established in this course are designed to promote a business-like atmosphere as well as an environment conducive to learning. The expectations include, but are not limited to, punctuality, good manners, and courteous behavior. Hats and caps are not allowed during exams or presentations and cell phone use is permitted only in the event of an emergency. Anyone that chooses not to follow these standards will be asked to remove themselves from the lecture. 

  Instructor Learning Outcomes

  1. Define "management" and explain the managerial significance of "effectiveness" and "efficiency".
  2. List the basic functions of management.
  3. Distinguish between "mechanistic" and "organic" organizations.
  4. Illustrate what a manager can do to diagnose and improve motivation.
  5. Differentiate between "leadership" and "management" and tell when each is appropriate in an organization.
  6. Demonstrate how effective teams are part of a competitive strategy.
  7. Evaluate the skills necessary in conducting change processes within an organization.
Class Assessment:

Utilizing a relationship management approach, this course will focus on the fundamentals of building and maintaining relationships, which are of central importance to the success of a business. Additionally, this course will provide insight into the importance of how to sustain these relationships in building the image, reputation, and need-satisfying abilities strong management skills. The final course grade will be determined using the following measurements:

  • Office Space Analysis
  • Mid-Term Examination
  • Comprehensive Final Examination
  • Case Analysis – Core Assessment
  • Weekly Quizzes
  • Class Discussion (Participation)
Students are expected to read all assigned material prior to attending class. Each student should come to class prepared to discuss class material. A variety of methods will be used to assess the learning that occurs in this course including Examinations, student presentations, homework assignments and participation. The Quizzes, Mid-Term and Final examinations will test your knowledge of presented course materials. These exams will be multiple choice, true/false, essay or a combination of these methodologies.
The Office Space Analysis comprises a team project and presentation to be delivered the last week of the term (10-15 minutes in duration) and will be based the movie “Office Space”. Throughout the term, each team will identify management and leadership tenets illustrated through characters in the movie and compare this manager or organization with chapters from the textbook. The presentation will be in the form of PowerPoint Slides consisting of a minimum of 5 slides and no more than 10 slides this DOES NOT INCLUDE the title slide, question and reference slides. Students will use the APA 6th Edition Manual to format the reference slide. A minimum of 3 references are required and the textbook may be used as a reference.

Please Note: The comprehensive final examination is a proctored closed book and closed notes exam. The use of the text, personal “laptop” computers, cell phones, programmable calculators or other similar electronic devices during examinations is prohibited. Any student who does not complete the midterm examination, complete the case analysis, and complete the final examination will not pass the course.


Student understanding of the course and the material associated with the course will be measured by 5 quizzes, Mid-Term, and comprehensive final. All quizzes carry equal weight with the exception of the Mid-Term and Final exam. Additional written projects Office Space Analysis, Case Study, Presentation, and Class participation will constitute the remaining portion of the course grade. Refer to schedule for assignments and due dates as well as exams. Semester grades will be determined as follows:



% of Grade

Office Space Analysis

150 Points



100 Points


Class Participation

100 Points


Case Analysis

200 Points



100 Points


Mid-Term Exam

150 Points


Final Exam

200 Points



1000 Points


Grade Legend














Below 600


  Case Study - Students will analyze a case study to determine possible problem areas of cause and effect. Provide reasonable solutions to issues coincident with relevant models, theory and best practices. 500-700 word document in APA 6 format and style.

Oral presentation: 8-10 minute presentation on your case study and relevance to course material, theory and findings.


The course grade for students will be based on the overall average of homework and tests taken during the course in accordance with the weighting of the various requirements as stated in the syllabus.

All final exams in all School of Business courses will be comprehensive and will be closed book and closed notes. They will constitute 30% of the total course grade and will not be a take-home exam. They will be completed during the test week in the period designated by the registrar or by the Proctor in the case online courses. If calculators are allowed, they will not be multifunctional electronic devices that include features such as: phones, cameras, instant messaging, pagers, and so forth. Electronic Computers will not be allowed on final exams unless an exception is made by the Dean of the School of Business.

Late Submission of Course Materials:
Late work will not receive full credit. Work not turned by the due date, but which is turned in no more than 7 days late, will receive 1/2 the score it would have received otherwise. Homework not received within 7 days of the due date will not be scored. No work received after the last Saturday of the term will be scored.

Classroom Rules of Conduct:

Any classroom conduct that disrupts the learning environment in the opinion of the instructor will not be tolerated.

Also remember that computers make writing and revising much easier and more productive. Students must recognize though that technology can also cause problems. Printers run out of ink, hard drives crash, and internet connections are lost. Students must be responsible for planning ahead and meeting deadlines in spite of technology. Be sure to save copies of your work to disk, hard drive, and print out paper copies for backup purposes.

As described, the classroom atmosphere should reflect the development of habits of behavior that will ultimately contribute to your success in the business world. Consequently, the policies established in this course are designed to promote a business-like atmosphere as well as an environment conducive to learning. The expectations include, but are not limited to, punctuality, good manners, and courteous behavior. Hats and caps are not allowed during exams or presentations and cell phone use is permitted only in the event of an emergency. Anyone that chooses not to follow these standards will be asked to remove themselves from the lecture.

Course Topic/Dates/Assignments:






March 19
March 21

Chapter 1
Chapter 2
Project Assigned
Introductions - Course Objectives
Lecture, Discussion, Quiz Overview
Office Space: A Student Evaluation
Quiz 1


March 26

March 28

Chapter 3
Chapter 4
Chapter 5
Lecture, Discussion, Quiz Overview
Quiz 2


April 2

April 4

Chapter 6
Chapter 7
Chapter 8
Lecture, Discussion, Quiz Overview
Quiz 3
Mid-Term Exam Overview


April 9

April 11

Mid-Term Exam
Chapter 9
Chapter 10

Mid-Term: Chapters 1-8


April 16
April 18

Chapter 11
Chapter 12

Lecture, Discussion, Quiz Overview
Quiz 4


April 23
April 25

Chapter 13
Chapter 14
Lecture, Discussion, Quiz Overview
Quiz 5
Comprehensive Exam Overview


April 30
May 2
Final Exam
Comprehensive Final Exam: Chapters 1-14
Case Study Due & Presentations Begin


May 7
May 9


Presentations, Awards, Class Wrap-up

This course follows the general schedule in the table below.  You will want to follow the specific weekly instructions in each weekly module to ensure that you meet all of the weekly requirements.

Academic Honesty:
Academic integrity is the foundation of the academic community. Because each student has the primary responsibility for being academically honest, students are advised to read and understand all sections of this policy relating to standards of conduct and academic life. Park University students and faculty members are encouraged to take advantage of the University resources available for learning about academic honesty ( or Park University 2012-2013 Undergraduate Catalog Page 97

Plagiarism involves the use of quotations without quotation marks, the use of quotations without indication of the source, the use of another's idea without acknowledging the source, the submission of a paper, laboratory report, project, or class assignment (any portion of such) prepared by another person, or incorrect paraphrasing. from Park University 2012-2013 Undergraduate Catalog Page 95

Attendance Policy:
Instructors are required to maintain attendance records and to report absences via the online attendance reporting system.

  1. The instructor may excuse absences for valid reasons, but missed work must be made up within the semester/term of enrollment.
  2. Work missed through unexcused absences must also be made up within the semester/term of enrollment, but unexcused absences may carry further penalties.
  3. In the event of two consecutive weeks of unexcused absences in a semester/term of enrollment, the student will be administratively withdrawn, resulting in a grade of "F".
  4. A "Contract for Incomplete" will not be issued to a student who has unexcused or excessive absences recorded for a course.
  5. Students receiving Military Tuition Assistance or Veterans Administration educational benefits must not exceed three unexcused absences in the semester/term of enrollment. Excessive absences will be reported to the appropriate agency and may result in a monetary penalty to the student.
  6. Report of a "F" grade (attendance or academic) resulting from excessive absence for those students who are receiving financial assistance from agencies not mentioned in item 5 above will be reported to the appropriate agency.

Park University 2012-2013 Undergraduate Catalog Page 98

Disability Guidelines:
Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: .

Additional Information:

In-Class Discussion:

Participation is an essential aspect of business today. A highly interactive class discussion provides students with the following:

1. more personal, in depth understanding of the concepts,
2. experience applying concepts to real world problems;

3. a more pleasant classroom experience for both students and instructor.

To participate, you must contribute to the class experience by reading the material before class. The definition of participation for this course includes: asking intelligent questions about course material, answering questions, leading discussions about assigned cases, and suggestions and/or ideas about current events and issues you may have read about or experienced related to the subject at hand. Participation does not include simply attending class, general questions about the course (i.e. exam dates, what will be included on exams, when assignments are due, etc.) The main premise involves the quality of the participation not the quantity of participation.

In Class Assignments: Every class will include discussion, but some classes will be designated for wrap up of the previous chapter, case discussion and/or in class assignments. To prepare for discussion of the case, answer questions at the end of the chapter students are expected to read the assigned case(s) and answer the assigned questions, or read the chapter and answer the assigned questions.

If a write-up is requested, write-ups for these questions should be no more than one and a half pages in length (double-spaced and typed) and should demonstrate that the student(s) have thoughtfully considered the issues in the case or thoroughly answered the questions regarding the chapter. All write-ups should be in your own words. If two identical papers are turned in, each student will receive no credit for the assignment. Case write-ups or chapter questions will be collected only at the beginning of class. No late assignments will be accepted! If you know you will be missing class ahead of time (with legitimate reason), you may arrange to turn the assignment in early for full credit. I will not be accepting assignments via e-mail or handwritten (unless they are assigned in class), so please be sure to make arrangements to have your assignment turned in on time.

In class exercises will be done individually or in small groups. These exercises will take place at the beginning, middle, or end of class (if you come in late, you may miss the exercise for that day.) Each exercise is designed to help students apply course concepts and facilitate a greater depth of the management discipline. Write-ups will be turned in at the end of the exercise. Make-up assignments for credit will be an option for those individuals who inform me ahead of time that they will be missing class. An e-mail regarding a class absence is acceptable only if received prior to class time on the date of the absence and the time must correspond prior to your scheduled class time. Since there are no guarantees about transmission of e-mail messages, you should make any and all attempts to contact me regarding class absences.

In-class assignments and case write-ups will be graded as follows:


o  Full credit: Complete, thoughtful answer

o   Half credit: Incomplete assignment, sloppy assignment or assignment looks like it was scribbled off without thoughtful consideration. Late assignment.

o   No credit: No assignment turned in or failure to turn in assignment within the allotted time period.


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Last Updated:2/22/2013 4:17:24 PM