HC351 Org & Adm of Hlth Care Programs

for S2Z 2013

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HC 351 Organization & Administration of Health Care Programs


S2Z 2013 ML


Small, Steven


Adjunct Instructor


Master of Public Administration (Government Contracting)
Master of Science in Management/Healthcare Administration
Bachelor of Science in Marketing/Management

Office Hours

Flexible (with appointment)



Class Days


Class Time

5:00 - 7:30 PM

Credit Hours



Liebler, Joan & McConnell, Charles. Management Principles for Health Professionals, 6th Edition, 2008.  ISBN: 978-1-4496-1468-3

Textbooks can be purchased through the MBS bookstore

Textbooks can be purchased through the Parkville Bookstore

Additional Resources:
American College of Healthcare Executives (www.ache.org)

American Medical Association (www.ama-assn.org)

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Course Description:
HC351 Organization and Administration of Health Care Programs: Structure and implementation of various types of health care organizations and their internal departments, administrative theory; utilization; facilities management; accreditation; strategic planning; decision making theory; medical, nursing, and support staff supply, supervision, and evaluation; financial management; human relations; research and development; organizational culture and change theory; and other internal and external forces. 3:0:3

Educational Philosophy:

The instructor’s educational philosophy is one of student interactiveness based on lectures, readings, quizzes, dialogues, examinations, internet, videos, and writings.  The instructor will engage each learner in what is referred to as disputatious learning to encourage the lively exploration of ideas, issues, and contradictions.

Learning Outcomes:
  Core Learning Outcomes

  1. Define terminology and demonstrate general knowledge of the major issues and concepts of administering various forms of health facilities and programs.
  2. Explain the concepts and applications of management techniques utilized in medical facilities.
  3. Compare and contrast the supply and distribution of health professionals and institutions.
  4. Discuss the problems associated with the cost and availability of health care.
  5. Evaluate current and future priorities in the administration of health care in relation to the economy, social issues, ethics, politics, medical science and environmental issues.

Core Assessment:

Class Assessment:

The student’s grade will be based on a 1000 POINT SCALE.  Point distribution is a follows:

Class Participation (24%) – 240 Points / 40 points X 6 weeks

Students will actively participate in classroom activities.  This includes completion of the relevant readings prior to class, interactive discussion, and completion of case studies, article analysis, and/or quizzes, as indicated.  Students who miss class, for valid reasons (approved by the instructor), will be provided the opportunity to receive credit by accomplishing chapter outlines as indicated by the instructor.

Mid-Term Examination (20%) – 200 points

The Mid-Term examination is a closed book assessment.  The exam will cover the first four weeks of class.

Final Examination (30%) – 300 points

The Final examination is a closed book assessment.  The exam is comprehensive and will include material covered throughout the entire course.

Research Paper (26%) – 260 points

Details of research paper will be discussed during the first week of class


Grading will be based on student classroom participation, mid-term exam, final exam, and research paper.  The mid-term exam and final exam will cover assigned readings and lectures.  Students who do not attend class regularly or who do not participate regularly should not expect to perform as well as those who do.  The method of evaluating the total points earned and grades awarded will be based on the following scale:

900 – 1000 =  A

800 – 899 =    B

700 – 799 =    C

600 – 699 =    D

0 – 599 =        F

The course grade for students will be based on the overall average of homework and tests taken during the course in accordance with the weighting of the various requirements as stated in the syllabus.

All final exams in all School of Business courses will be comprehensive and will be closed book and closed notes. They will constitute 30% of the total course grade and will not be a take-home exam. They will be completed during the test week in the period designated by the registrar or by the Proctor in the case online courses. If calculators are allowed, they will not be multifunctional electronic devices that include features such as: phones, cameras, instant messaging, pagers, and so forth. Electronic Computers will not be allowed on final exams unless an exception is made by the Dean of the School of Business.

Late Submission of Course Materials:
As a general practice, assignments (e.g. exams, chapter outlines, etc.) will receive a 10% deduction in grade for every day late.  Assignments submitted more than two days late will received a grade of "zero."  I understand that there may be special circumstances that arise, so I ask you to please keep me informed of any issues that may impede your ability to submit timely product. IT IS THE STUDENT'S RESPONSIBILITY TO KEEP THE INSTRUCTOR INFORMED.

Classroom Rules of Conduct:

Faculty members are expected to dismiss from their classrooms students whose behavior is detrimental to good order in the classroom. Such behavior includes, but is not limited to, the use of abusive or obscene language, attending class under the influence of drugs or alcohol, etc. Students who are dismissed from class may be given failing grades, suspension, or expulsion from Park University. Students whose behavior, either verbal or written, is detrimental to the good order of Park University may be subject to disciplinary action ranging from suspension to expulsion from Park University. Students who exhibit abusive or obscene language or behavior toward administrative personnel or support staff are also subject to suspension or expulsion from Park University.

Course Topic/Dates/Assignments:

Week # 1

March 19      Course Introduction

                              Student Introductions & Rules of Engagement

                              Chapter 1: The Changing Scene: Organizational Adaptation and Survival

March 21      Chapter 2: The Challenge of Change

                              Chapter 3: Today’s Concept of Organizational Management

Week #2

March 26     Chapter 4: Planning and Decision Making

March 28     Chapter 5: Organizing

Week #3

April 2         Chapter 6: Improving Performance and Controlling the Critical Cycle

April 4         Chapter 7: Budgeting: Controlling the Ultimate Resource 

Week #4

April 9         Chapter 8:  The Middle Manager and Documentation of Critical Management Processes

April 11       Mid-Term (Chapters 1-8)

Week #5

April 16      Chapter 9: Committees and Teams

April 18      Chapter 10: Adaptation, Motivation, and Conflict Management

Week #6

April 23      Chapter 11: Training and Development: The Backbone of Motivation and Retention

April 25      Chapter 12: Authority, Leadership, and Supervision

Week #7

April 30      Chapter 13: Human Resource Management: A Line Manager’s Perspective

May 2         Chapter 14: Communication: The Glue that Binds Us Together

Week #8

May 7         Chapter 15: Day-to-Day Management for the Professional-as-Manager

                          Last day that Research Paper can be submitted to the instructor

May 9         Final Exam

Academic Honesty:
Academic integrity is the foundation of the academic community. Because each student has the primary responsibility for being academically honest, students are advised to read and understand all sections of this policy relating to standards of conduct and academic life. Park University students and faculty members are encouraged to take advantage of the University resources available for learning about academic honesty (www.park.edu/current or http://www.park.edu/faculty/).from Park University 2012-2013 Undergraduate Catalog Page 97

Plagiarism involves the use of quotations without quotation marks, the use of quotations without indication of the source, the use of another's idea without acknowledging the source, the submission of a paper, laboratory report, project, or class assignment (any portion of such) prepared by another person, or incorrect paraphrasing. from Park University 2012-2013 Undergraduate Catalog Page 95

Attendance Policy:
Instructors are required to maintain attendance records and to report absences via the online attendance reporting system.

  1. The instructor may excuse absences for valid reasons, but missed work must be made up within the semester/term of enrollment.
  2. Work missed through unexcused absences must also be made up within the semester/term of enrollment, but unexcused absences may carry further penalties.
  3. In the event of two consecutive weeks of unexcused absences in a semester/term of enrollment, the student will be administratively withdrawn, resulting in a grade of "F".
  4. A "Contract for Incomplete" will not be issued to a student who has unexcused or excessive absences recorded for a course.
  5. Students receiving Military Tuition Assistance or Veterans Administration educational benefits must not exceed three unexcused absences in the semester/term of enrollment. Excessive absences will be reported to the appropriate agency and may result in a monetary penalty to the student.
  6. Report of a "F" grade (attendance or academic) resulting from excessive absence for those students who are receiving financial assistance from agencies not mentioned in item 5 above will be reported to the appropriate agency.

Park University 2012-2013 Undergraduate Catalog Page 98

Disability Guidelines:
Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: http://www.park.edu/disability .

Additional Information:



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Last Updated:2/20/2013 8:36:15 PM