HC 491 Snr Seminar in Hlth Care Mgmt
S2B 2013 BL
McGee, Jacqueline Y.
Master of Arts Health Care Management, Webster UniversityMaster of Arts Human Resource Development, Webster UniversityMaster of Arts Business Administration-Webster University
March 18- May 12, 2013
7:40 - 10:10 PM
Textbooks can be purchased through the MBS bookstore
Textbooks can be purchased through the Parkville Bookstore
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Educational Philosophy: My educational philosophy is to treat students as adult learners, exchanging views, opinions, thoughts, ideas, and real world experiences relating to health care system. Readings and examinations contribute to the learning process; however, participation in this class is very important. I do not believe in doing "busy work" which does not contribute to learning. There will be total academic freedom in my classroom.
Learning Outcomes: Core Learning Outcomes
The course grade for students will be based on the overall average of homework and tests taken during the course in accordance with the weighting of the various requirements as stated in the syllabus.
All final exams in all School of Business courses will be comprehensive and will be closed book and closed notes. They will constitute 30% of the total course grade and will not be a take-home exam. They will be completed during the test week in the period designated by the registrar or by the Proctor in the case online courses. If calculators are allowed, they will not be multifunctional electronic devices that include features such as: phones, cameras, instant messaging, pagers, and so forth. Electronic Computers will not be allowed on final exams unless an exception is made by the Dean of the School of Business.
Classroom Rules of Conduct: Students will act in a mature and appropriate manner at all times. Students will arrive on time for class and will be prepared for the lesson outlined. Cell phones will be turned off or on vibrate.
Course Topic/Dates/Assignments: Week 1
March 18 Chapter One – Foundation of High-Performing Healthcare Organizations.
Course introduction, discussion on research papers and format, explanation on power point presentations and topics available for selection class discussion on the following questions: (student must research the topics and bring discussion material to class).
1. Discuss the critical issues and activities that occur in HCO?
2. What is ownership in healthcare?
3. What are shared values?
4. How can an HCO identify OFI's?
5. Explain Operational Excellence?
6. What are the three different types of audit that pertain to evidence based management?
March 20- Chapter 2 Cultural Leadership
1. What is the purpose of cultural leadership?
2. Discuss how HCO promote shared values by establishing, disseminating, and modeling attractive mission, vision, and values.
3. Why is support service excellence that helps delighted associates delight patients?
4. Discuss leadership development and the elements that are products of a development program?
Homework 1: Chapter 1 – Answer question the odd number questions. Chapters 2 answer all the questions. In APA format, must have a coversheet-t and cited. Please submit homework by March 30, 2013 Midnight.
March 25- Chapter 3 Operational Leadership
1. Discussion on leadership, and how their culture will create a thriving HCO
2. How will you create the best HCO?
3. What can you implement to maintain the culture that has been established?
5. What/how will you measure your activity to identify success or failure?
6. Week two presentations from topics selected?
March 27- Chapter 4 Strategic Leadership: Governance
1. How does HCO set corporate strategies?
2. In the HCO environment explain the importance of monitoring budgets and plans?
3. Why is vital for HCO to improve board members performance?
Quiz over chapters 1 and 2 must have textbook.
Prepare an outline and have six or more references to support your final paper. Submit for approval.
April 1- Chapter 5- Foundation of Clinical Performance
1. The nature and importance of clinical diagnosis?
2. What are the elements of care and why are they standardized?
3. How does community health differ from individual health?
4. What are the six dimensions of quality and how do you measure them?
5. Can non-clinical managers contribute to excellence?
April 4- Chapter 6 –The Physicians Organizations
1. Explain the six purposes to fulfill the six major functions of achieving excellent care.
2. Explain the Health Care Quality Improvement Act of 1986.
3. Why is it a requirement for HCO to have specialty certifications?
4. Explain the importance of developing a physician’s supply plan?
Homework 2: Chapter 3 – Answer even number questions. Chapters 4 answer all the questions. Chapter 5 answers the even number questions. Chapter 6 answers the odd number questions. In APA format, must have a coversheet and cited. Please submit homework by April, 6 2013 Midnight.
Quiz over chapters 3 and 4
April 8- Chapter 7- Nursing
1. What type of HCO is attractive to qualified nursing professionals?
2. What are key facilitators to retain nurses?
3. How can specialized nurses integrate into your HCO?
4. Explain what type of specialization do nurses have?
5. Discuss the future role of the nursing community in healthcare?
6. Explain nurse staffing grids and support staff?
Mid-term review will cover chapters 1, 2, 3, 4, 5, 6 and 7.
Week 5 –
April 15 - Chapter 8 Clinical Supports
1. What are clinical supports?
2. Do HCO's really need them and why, are they financially good investments to have?
3. How does technology integrate into the investments of the facility?
4. What are the cost related benefits and is there market share for those investments?
April 17- Chapter 9- Beyond Acute Care to Community Health
1. What are the important differences between community health mission and excellence in acute care mission for hospital HCO?
2. How will HCO integrate operationalizing health strategy into the community?
3. Explain the two roles of HCO Managers?
4. How will HCO identify stakeholder’s positions?
5. How will HCO maintain infrastructure for the Community?
Homework 3: Chapter 7 answer the even questions, Chapter 8 answer odd questions, Chapter 9 answer all questions. Submit homework by April 20, 2013 by Midnight.
April 22 - Chapter 10-Knowledge Management
1. Defining knowledge management (KM)?
2. What is the function of KM?
3. What are some of the critical issues in KM?
4 What functions do you need to have a well implemented project?
5. Is safe guarding the information an important part of KM?
5. From a previous course work bring a diagram showing a standard process for usage, sharing, and archiving data?
6. Is KM for patient tracking only? What other uses can you have as a leader in an HCO?
April 24- Chapter 11-Human Resource management
1. What are work planning and the functions of Human Resource Management?
2. Explain how recruitment, selection, and orientation are part of the established procedures?
3. What causes Work reductions?
4. Why is supporting transformational of management critical in an empowered HCO culture?
Homework 4: Chapter 10 answer the even questions, Chapter 11 answer odd questions, Submit homework by April 27, 2013 by Midnight
Quiz over chapters 7, 8, 9, 10, d a11
April 29- Chapter 12- Environmental of Care Management (ECM)
1. Explain the importance of maintaining excellent security, sanitation, maintenance and materials management services.
2. Why is it important to provide ECM in HCO?
3. How is responsible for housekeeping and grounds-keeping?
May 1 – Chapter 13 - Financial Management
1. What is evidence based support in financial management?
2. How does financial management provide support in determining future goals and what is that called?
3. What is SOX and how does it blend into financial management
4. Review of comprehensive final exam
Quiz over chapter 12, 13
Student will give a presentation over final paper.
May 6- Chapter 15- Marketing and Strategy
Strategies in Marketing
1. What is marketing?
2. Explain Strategy?
3. What are the P's in Marketing and their purpose?
Review for Final examination Review for the final exam
Final Paper must be turned in May 4, 2013 by midnight.
Final paper will be APA format that will consist of an twelve page body with a cover sheet, abstract and reference page.
There are four quizzes scheduled during the course and one presentation on the topic of the learner’s choice.
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Attendance Policy:Instructors are required to maintain attendance records and to report absences via the online attendance reporting system.
Park University 2012-2013 Undergraduate Catalog Page 98
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Last Updated:2/13/2013 5:20:09 PM