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CA 104 Interpersonal Communication I
Smith, Allan M.


Mission Statement: Park University provides access to a quality higher education experience that prepares a diverse community of learners to think critically, communicate effectively, demonstrate a global perspective and engage in lifelong learning and service to others.

Vision Statement: Park University, a pioneering institution of higher learning since 1875, will provide leadership in quality, innovative education for a diversity of learners who will excel in their professional and personal service to the global community.

Course

CA 104 Interpersonal Communication I

Semester

S2OO 2013 WO

Faculty

Smith, Allan M.

Title

Adjunct Faculty

Degrees/Certificates

Masters; Human Resources and Management
Masters; Environment Management

Office Location

Fort Leonard Wood

Office Hours

M-TH 8:00-5:00PM, Fri 8:00-3:00 PM

Daytime Phone

573-329-2798

Other Phone

573-596-4385

E-Mail

allan.smith@park.edu

park1lighthouse@yahoo.com

Semester Dates

18 March - 12 May 2013

Class Days

---W---

Class Time

5:00 - 10:20 PM

Credit Hours

3


Textbook:
CA 104 Interpersonal Communication Book I 13th Ed.

Joseph A. DeVito

IBSN 10:0-205-03108-0

IBSN 13:978-0-205-03108-5

Additional Resources:

McAfee Memorial Library - Online information, links, electronic databases and the Online catalog. Contact the library for further assistance via email or at 800-270-4347.
Career Counseling - The Career Development Center (CDC) provides services for all stages of career development.  The mission of the CDC is to provide the career planning tools to ensure a lifetime of career success.
Park Helpdesk - If you have forgotten your OPEN ID or Password, or need assistance with your PirateMail account, please email helpdesk@park.edu or call 800-927-3024
Resources for Current Students - A great place to look for all kinds of information http://www.park.edu/Current/.


Course Description:
CA104 Interpersonal Communication I ( LE) : An introduction to the knowledge and skills of interpersonal communication. The course content includes facilitation of more effective and supportive behavior, reduction of communication barriers and development of increased skill and confidence in relationships. 3:0:3 @

Educational Philosophy:
1. Provide an increased awareness of how individual and interpersonal language and behaviors impede or facilitate effective or destructive communications

2. Provide an academic environment where effective communication skills are demonstrated and practiced.

3. Provide opportunities where students can apply communication skill building practices in order to enhance personal and professional relationships

4. Use the classroom, media, publications, Internet, Libraries, and other community resources for assignments

5. Use the classroom to apply individual experiences, knowledge, text and homework assignments for the benefit of all students.

6. Stimulate a desire in students to change their communication behaviors through personal development, and hold them accountable for their own learning.

Learning Outcomes:
  Core Learning Outcomes

  1. Identify the fundamental elements of the communication process.
  2. Illustrate how self-concept influences communication.
  3. Explain how perception affects communication.
  4. Demonstrate effective listening habits and skills.
  5. Explore why language can create communication problems.
  6. Illustrate why nonverbal cues can create communication problems.
  7. Contrast methods of resolving communication problems caused by verbal and nonverbal communication.
  8. Formulate personal strategies for developing effective intercultural communication.
  9. Describe theories of relationship development.
  10. Select appropriate strategies for maintaining healthy interpersonal relationships.
  11. Evaluate the effectiveness of methods of resolving conflict.
  12. Demonstrate how to develop a supportive communication climate.


Core Assessment:

Core Assessment Portfolio:  (20% to 30% of grade)  The Core Assessment Portfolio is a collection of student work.  The portfolio must not be assigned due before the last quarter of the course and should cover at least 8 (75 percent) of the core learning objectives for the course.  It should involve research and emphasize activities associated with the ability to think critically and communicate effectively.  The rubric and core assessment project must be included in all syllabi.  The Core Assessment Portfolio should be transmitted to the instructor in electronic form preferably via email.

  Grading Criteria:

   90 - 100%   A

   80 -  89%   B

   70 -  79%   C

   60 -  69%   D

    0 -  59%   F    

Core Assessment Portfolio:

Minimum Requirements:  The core assessment for CA104 Interpersonal Communication will be a portfolio which

-Includes a variety of student assignments designed to show student mastery of at least eight (75 percent) of the core learning objectives for the course. 

-Includes at least one four-page research based paper that utilizes a minimum of three sources. 

-Includes at least one assignment that requires students to analyze their own communication behaviors or the communication behaviors of others.

-Includes at least one assignment that requires students to develop a mini-research project or a media or other creative work illustrating understanding of core concepts.

-Includes at least one assignment that illustrates student understanding of intercultural differences in values and communication.

-Must not be assembled before the last quarter of the course although it may contain work done as the semester progress, such as journals.

-Contains no more than two previously graded assignments.

-Emphasizes activities associated with the ability to think critically and communicate effectively. 

       -Must be transmitted to the instructor in electronic form.

Link to Class Rubric

Class Assessment:

Assessment of learning will include class participation, journals, personal interview, written paper, presentation and examinations.

Participation/Discussion - 10%

This course will feature class discussions and a variety of in-class scenarios to illustrate concepts and techniques. This will allow students the opportunity to develop skills and practices that are necessary for effective communications.

Oral Presentations: Each student will conduct an oral presentation relating to the research topic or the personal interview. The presentation will be 5-10 minutes in length, and will be given starting in week 7. The student will be graded on communication skills and content of the topic. Information on the individual presentation will be given during the second week of class.

Journals- 1 entry each week, 4% points each

Students will complete a journal entry (1-3 pages) answering three of the six questions in the "Applying portion of each chapter discussed in class. These entries are due by midnight Wednesday each week, entered into an electronic journal. The journal must be in Word format. All journal entries must have a title page. This page does not count towards total number of pages required by the assignment. The first journal entry will be submitted on Wednesday of the second week and the final entry will be submitted Wednesday week 7. Each entry will be graded on format, organization and how well the student presented and reinforced their ideas. The focus on each journal entry should be on your own experience with the interpersonal communications topics covered each week including core learning outcomes, and analysis of your interpersonal communications skills.

Interview-

One interview will be conducted by the student during the term. The subject of the interview must be of a friend or co worker, but not a relative. The interview exercise is designed for the student to observe communication cues, critique listening skills, and report the findings using information learned in class. The interview must contain 5-10 questions of the students choosing, and the report must be at least 2-5 pages in length using MLA format. This is due in week 5.

Portfollio-

The portfollio includes all 5 journal entries, the interview exercise, the research paper and the presentation. The portfolio will be submetted as an email attachment and sent to the teachers Park.edu email account using MS Word.

Research Paper:Write a research paper in APA format on intercultural communication which utilizes at least three (3) sources 4-6 typewritten pages. Instructor will privide topic. This paper should:

a. privide a synopsis of the conflict

b. analyze and discuss source information

c. identify fundamental elements of the communication process and how they affect the conflict

d. discuss areas of interdepence between conflicting parties if or how that changed during the conflict

e. describe the conflict styles of participants and the behavior choices that illustrate those styles

f. privide examples of verbal and nonverbal messages, their intentions and results

g. discuss how power is used and the resources controlled by the parties

h. analysis of strategies and tactics and examples that illustrate both

i. discuss the outcome. What happened and why?

Exams: There will be two exams: a midterm and a final. The final is not comprehensive.

Intercultural Exchange. Find someone from another culture, and ask them the following questions, then compare and contrast your culture versus theirs.

Their culture's attitude toward the United States

Dating and marriage in their culture.

The workforce in their culture.

Nonverbal communications/body language in their culture.

Import rituals and traditions in their culture.

Manners and etiquette in their culture.

Religious difference in their culture.

Ensure to cover what you found and how it would be conflict with your culture answer the following topic if they apply in your paper.

   a. Provide a synopsis of the conflict

   b. Analyze and discuss source information

   c. Identify fndamental elements of the communication process (self-concept, nonverbal communications, gender, listening, etc) and how they affect the conflict

   d. Discuss areas of interdependence between conflicting parties if, or how that changed during the conflict

   e. Provide examples of verbal and nonverbal messages, their intentions and results

   f. Describe the conflict styles of participants and the behavioral chaices that illustrate those styles

   g. Discuss how power is used and the resources controlled by the parties

   h. Analysis of strategies and tactics and examples that illustrate both

   I. Discuss the outcome. What happened and Why?

Grading:

Written:

Journal Entries (5) 40 points each entry: 20% of the total grade

Participation:

Class Participation: 10% of final grade (100) points

Interview Exercise: 10% of final grade (100) points

Tests:

Exams: 30% of total grade (15%) each) (300) points each

Portfolio:

Final Paper: 15% of total grade (150) points

Presentation: 15% of final grade (150) points

Total points 1000

Late Submission of Course Materials:

All papers will be turned in at the required time in electronic form. Late submissions will also be in electronic form; however the teacher reserves the right to deduct 10% for each late assignment.

Classroom Rules of Conduct:

Please quiet all cell phones and pagers during class. Each student should conduct themselves in a professional manner. The classroom is a non-attribution area as long as comments made are professional and stated for the educational benefit of the class. Students should keep an open mind and be willing to listen and discuss other student's views and ideas. Students should coordinate with the teacher prior to (or as soon as practical) missing any class time. Please refer to the Park University Student Catalog for University policies and procedures.

Course Topic/Dates/Assignments:
 Week 1-------Chapters 1-2--Journal due Wendsday Week 2

Week 2--------Chapters 3-5--Journal due Wednesday Week 3

Week 3--------Chapter 6-7 Journal due Wednesday Week 4

Week 4--------Chapter 8--- Interview Exercise (Mid-Term Exam)

Week 5--------Chapter 9-10--Journal due Wednesday Week 5

Week 6--------Chapter 11-12-Journal due Wednesday Week 6

Week 7--------Chapter 12-Review--Presentations  (Portfolios Due)

Week 8--------Review -----------Final Exam

Academic Honesty:
Academic integrity is the foundation of the academic community. Because each student has the primary responsibility for being academically honest, students are advised to read and understand all sections of this policy relating to standards of conduct and academic life. Park University students and faculty members are encouraged to take advantage of the University resources available for learning about academic honesty (www.park.edu/current or http://www.park.edu/faculty/).from Park University 2012-2013 Undergraduate Catalog Page 97

Plagiarism:
Plagiarism involves the use of quotations without quotation marks, the use of quotations without indication of the source, the use of another's idea without acknowledging the source, the submission of a paper, laboratory report, project, or class assignment (any portion of such) prepared by another person, or incorrect paraphrasing. from Park University 2012-2013 Undergraduate Catalog Page 95

Attendance Policy:
Instructors are required to maintain attendance records and to report absences via the online attendance reporting system.

  1. The instructor may excuse absences for valid reasons, but missed work must be made up within the semester/term of enrollment.
  2. Work missed through unexcused absences must also be made up within the semester/term of enrollment, but unexcused absences may carry further penalties.
  3. In the event of two consecutive weeks of unexcused absences in a semester/term of enrollment, the student will be administratively withdrawn, resulting in a grade of "F".
  4. A "Contract for Incomplete" will not be issued to a student who has unexcused or excessive absences recorded for a course.
  5. Students receiving Military Tuition Assistance or Veterans Administration educational benefits must not exceed three unexcused absences in the semester/term of enrollment. Excessive absences will be reported to the appropriate agency and may result in a monetary penalty to the student.
  6. Report of a "F" grade (attendance or academic) resulting from excessive absence for those students who are receiving financial assistance from agencies not mentioned in item 5 above will be reported to the appropriate agency.

Park University 2012-2013 Undergraduate Catalog Page 98

Disability Guidelines:
Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: http://www.park.edu/disability .



Rubric

CompetencyExceeds Expectation (3)Meets Expectation (2)Does Not Meet Expectation (1)No Evidence (0)
Synthesis                                                                                                                                                                                                                                                  
Outcomes
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
Portfolio assignments synthesize information from the text and more than three additional sources. Portfolio assignments synthesize information from text and at least three additional sources. Portfolio assignments synthesize information from one to two sources and the text. Portfolio assignments show no evidence of additional sources. 
Analysis Outcomes                                                                                                                                                                                                                                          
Outcomes
CLO1-12                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
Portfolio assignments analyze stages/elements of all communication concepts illustrated in the assignment and identify motives and causes behind the communication. Portfolio assignments analyze stages/elements of all communication concepts illustrated in the work. Portfolio assignments fail to analyze stages/elements of all communication concepts illustrated in the work or have more than two factual errors. Portfolio assignments fail to analyze stages/elements of communication concepts. 
Evaluation Outcomes                                                                                                                                                                                                                                        
Outcomes
CLO 1-12                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
Portfolio assignments evaluate the communication strategies used in a given situation in terms of successfulness and usefulness and offers suggestions for improvement of strategy selection. Portfolio assignments evaluate the communication strategies used in a given situation in terms of successfulness and usefulness. Portfolio assignments only evaluate the communication strategies used in a given situation  in terms of successfulness OR usefulness OR have more than two factual errors. Portfolio assignments fail to evaluate communication strategies. 
Terminology  Outcome                                                                                                                                                                                                                                       
Outcomes
CLO 1-12                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
Portfolio demonstrates a consistent use of more than eight concepts/terms associated with interpersonal communication. Portfolio demonstrates a consistent use of six to eight concepts/terms associated with interpersonal communication. Portfolio demonstrates a consistent use of fewer than six concepts/terms associated with interpersonal communication or has more than two factual errors. Portfolio fails to demonstrate the student's ability to use the  terminology of interpersonal communication. 
Concepts Outcome                                                                                                                                                                                                                                           
Outcomes
CLO 1-12                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
Portfolio defines more than eight concepts associated with interpersonal communication in the student's own words. Portfolio defines eight communication concepts in the student's own words. Portfolio relies on textbook definitions of communication concepts, or defines fewer than eight concepts in the student's own words, or has more than two factual errors. Portfolio fails to define communication concepts. 
Application Outcomes                                                                                                                                                                                                                                       
Outcomes
CLO 1-12                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
Portfolio applies more than eight learned concepts to a given communication situation and explains the elements that need to be altered for communication to be more effective.

 
Portfolio applies eight learned concepts to a given communication situation. Portfolio applies fewer than eight concepts to a given communication situation, or has more than two factual errors. Portfolio fails to apply learned concepts to a given communication situation. 
Whole Outcome                                                                                                                                                                                                                                              
Outcomes
CLO 1-12                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
The portfolio demonstrates the student's achievement of more than eight of the competencies with no more than one to three errors in writing conventions. The portfolio demonstrates the student's achievement of eight of the competencies with no more than three to six errors in writing conventions. The portfolio demonstrates the student's achievement of seven or fewer competencies with no more than six to eight errors in writing conventions. Portfolio fails to demonstrate the student's achievement of  competencies and includes more than eight errors in writing conventions. 
Component Outcome                                                                                                                                                                                                                                          
Outcomes
CLO 1-12                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
Single components/assignments of the portfolio demonstrate the student's integration and mastery of multiple objectives beyond what was necessary for the assignment. Single components/assignments of the portfolio demonstrate the student's mastery of the objective necessary for the assignment. Single components/assignments of the portfolio demonstrate the student's partial mastery of the objective necessary for the assignment. Single components/assignments of the portfolio do not demonstrate the student's mastery of the objective necessary for the assignment. 
Values Literacy                                                                                                                                                                                                                                            
Outcomes
CLO 8                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
The portfolio demonstrates the student's understanding of intercultural differences in communication and illustrates multiple strategies for dealing with these differences. The portfolio demonstrates the student's understanding of intercultural differences in communication and illustrates a single strategy for dealing with difference. The portfolio demonstrates only partial understanding of intercultural differences in communication. The portfolio does not demonstrate understanding of intercultural differences in communication. 
Critical Literacy                                                                                                                                                                                                                                          
Outcomes
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
Portfolio demonstrates the ability to write a clear paper using more than three library resources of different types (journal articles, books, etc.). Portfolio demonstrates the ability to write a clear paper using at least three library resources of different types (journal articles, books, etc.). Portfolio components/assignments lack the required sources, use internet sources, or the writing in the assignments is unclear. Portfolio components/assignments use no sources and the writing in the assignments is unclear. 

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Last Updated:3/19/2013 8:09:21 PM