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CA 104 Interpersonal Communication I
Strafaccia, Heather Lee


Mission Statement: Park University provides access to a quality higher education experience that prepares a diverse community of learners to think critically, communicate effectively, demonstrate a global perspective and engage in lifelong learning and service to others.

Vision Statement: Park University, a pioneering institution of higher learning since 1875, will provide leadership in quality, innovative education for a diversity of learners who will excel in their professional and personal service to the global community.

Course

CA 104 Interpersonal Communication I

Semester

U1GG 2013 MI

Faculty

Strafaccia, Heather Lee

Title

Adjunct Faculty

Degrees/Certificates

B.A. Mass Communication: Public Relations, Winona State University, Winona, MN
M.A. Communication & Leadership, Park University, Parkville, MO

Office Hours

By Appointment

Daytime Phone

763-228-9644

E-Mail

heather.strafaccia02@park.edu

HSParkUniversity@gmail.com

Semester Dates

June 3 - July 28, 2013

Class Days

--T----

Class Time

4:45 - 10:10 PM

Prerequisites

None

Credit Hours

3


Textbook:
Interpersonal Communication Book. 13TH 13. Written by: DeVito, Joseph A. 13th, 2013 edition. Published by: Pearson. ISBN-100-205-03108-0; ISBN-13978-0-205-03108-5

Additional Resources:

McAfee Memorial Library - Online information, links, electronic databases and the Online catalog. Contact the library for further assistance via email or at 800-270-4347.
Career Counseling - The Career Development Center (CDC) provides services for all stages of career development.  The mission of the CDC is to provide the career planning tools to ensure a lifetime of career success.
Park Helpdesk - If you have forgotten your OPEN ID or Password, or need assistance with your PirateMail account, please email helpdesk@park.edu or call 800-927-3024
Resources for Current Students - A great place to look for all kinds of information http://www.park.edu/Current/.


Course Description:
CA104 Interpersonal Communication I ( LE) : An introduction to the knowledge and skills of interpersonal communication. The course content includes facilitation of more effective and supportive behavior, reduction of communication barriers and development of increased skill and confidence in relationships. 3:0:3

Educational Philosophy:
The instructor's educational philosophy is to learn how to embrace and utilize communication to build and maintain relationships through multiple modes in a clear and effective manner. Students will learn how to communicate effectively in interpersonal relationships and reduce communication barriers by developing listening, encoding, decoding, and overall communication skills.

Learning Outcomes:
  Core Learning Outcomes

  1. Identify the fundamental elements of the communication process.
  2. Illustrate how self-concept influences communication.
  3. Explain how perception affects communication.
  4. Demonstrate effective listening habits and skills.
  5. Explore why language can create communication problems.
  6. Illustrate why nonverbal cues can create communication problems.
  7. Contrast methods of resolving communication problems caused by verbal and nonverbal communication.
  8. Formulate personal strategies for developing effective intercultural communication.
  9. Describe theories of relationship development.
  10. Select appropriate strategies for maintaining healthy interpersonal relationships.
  11. Evaluate the effectiveness of methods of resolving conflict.
  12. Demonstrate how to develop a supportive communication climate.


Core Assessment:

Core Assessment Portfolio:  (20% to 30% of grade)  The Core Assessment Portfolio is a collection of student work.  The portfolio must not be assigned due before the last quarter of the course and should cover at least 8 (75 percent) of the core learning objectives for the course.  It should involve research and emphasize activities associated with the ability to think critically and communicate effectively.  The rubric and core assessment project must be included in all syllabi.  The Core Assessment Portfolio should be transmitted to the instructor in electronic form preferably via email.

  Grading Criteria:

   90 - 100%   A

   80 -  89%   B

   70 -  79%   C

   60 -  69%   D

    0 -  59%   F    

Core Assessment Portfolio:

Minimum Requirements:  The core assessment for CA104 Interpersonal Communication will be a portfolio which

-Includes a variety of student assignments designed to show student mastery of at least eight (75 percent) of the core learning objectives for the course. 

-Includes at least one four-page research based paper that utilizes a minimum of three sources. 

-Includes at least one assignment that requires students to analyze their own communication behaviors or the communication behaviors of others.

-Includes at least one assignment that requires students to develop a mini-research project or a media or other creative work illustrating understanding of core concepts.

-Includes at least one assignment that illustrates student understanding of intercultural differences in values and communication.

-Must not be assembled before the last quarter of the course although it may contain work done as the semester progress, such as journals.

-Contains no more than two previously graded assignments.

-Emphasizes activities associated with the ability to think critically and communicate effectively. 

       -Must be transmitted to the instructor in electronic form.

Link to Class Rubric

Class Assessment:

Grading:

Participation: Students will participate weekly in class discussions, relating classroom topics to life experiences to assist in the learning process. 160 total points

Test-Yourself (book assignments):
Students will complete 12 reflecting “Test Yourself” assignments from the book (2 per class period, Weeks 1 – 6, 10 points each).  120 total points

In-Class Assignments:
Students will complete a personal definition of communication, a listening exercise, a Park University Library worksheet, and an APA Style worksheet (15 points each). 60 total points

Interpersonal Communication Reflection Papers:
Students will complete three reflection papers: Interpersonal Communication Style, Intercultural Communication Experience, and Interpersonal Communication: Evaluation of Others. The Interpersonal Communication Style paper will be completed in-class and graded when submitted to the instructor (feedback will be given and students will be expected to make any changes they see fit to the paper to be placed in the Core Assessment Portfolio). The other two papers will receive points for completion but will be peer-reviewed to be placed in the Core Assessment Portfolio and graded at that time (30 points each). 90 total points
 

Outlines:Students will complete two (2) outlines for two projects/ papers that will be completed during the term. One outline will be completed in-class and the other will be completed outside of class during the term. Outlines will help the student formulate an effective project/ paper to be handed in later in the term (20 points each). 40 total points

 

Mini-Research Project:Students will complete a multi-media mini-research project during the term. Students will use theories, terminology, and concepts learned in class to evaluate a modern-day television commercial of their choice. This assignment will receive points for completion but will be peer-reviewed to be placed in the Core Assessment Portfolio and graded at that time. 30 total points (for completion)

Mini-Presentation of Mini-Research Project:Students will present their commercial and report their evaluation of the commercial using learned communication theories, terminology, and concepts to the class in an informal setting. The class will collectively evaluate the commercial as well. 60 total points

 

Interpersonal Communication Research Paper:Students will complete a research paper using the course textbook and a minimum of two (2) journal articles retrieved in-class from the Park University Library to use as references for their Interpersonal Communication Research Paper. This assignment will receive points for completion but will be peer-reviewed to be placed in the Core Assessment Portfolio and graded at that time. 40 total points

 

Peer Reviews:Students will complete a minimum of four (4) peer reviews of papers and project (25 points each). 100 total points

 

Final Core Assessment Portfolio:Students will work throughout the term to complete assignments to be graded in the portfolio. At minimum the following assignments will be placed in the portfolio for grading: Interpersonal Communication Style paper, Intercultural Communication paper, Interpersonal Communication: Evaluation of Others paper, Mini-Research Project, Interpersonal Research paper, and Test-Yourself (student choose six Test-Yourself book assignment to enhance the portfolio – instructor guidance on some selections). 200 total points

 

Portfolio Presentations: Students will prepare and present a review of their Final Core Assessment Portfolio during Week 8. At minimum, the student will review the documents included in the portfolio, explain what was learned, and it’s applicability to their life (additional and specific details to be presented during class). 100 total points

TOTAL POINTS: 1000

Grading:
Grade     Points
A             900 - 1000
B             800 - 899
C             700 - 799
D             600 - 699
F              599 and below

Late Submission of Course Materials:
Students are expected to complete all assignments on time. Late submissions will receive a 10% deduction and will be expected to be submitted within one week. After one week assignments students will need to make arrangements with the instructor for assignment submission. Instructor may make allowances for documented illnesses, family emergencies, and work-related issues. Please plan ahead and be proactive.

Classroom Rules of Conduct:
Classrooms are intended to be non-threatening. Open discussion is encouraged and is expected to show respect for the rights of others. Faculty members may dismiss any students whose behavior is unacceptable and detrimental to the order of the class. Unacceptable behavior includes but is not limited to the following: Attending class under the influence of alcohol and/or drugs, abusive or obscene language or actions, and general disruption of the class in any manner. It is also expected that cell phones be on silent or turned off.

Course Topic/Dates/Assignments:
 

Week

Topic

Chapters

Classroom Activities

Assignment Due

Homework

Week 1

Foundations of Interpersonal Communication & Culture and Interpersonal Communication

1 & 2

Review of Syllabus

Chapter 1 & 2 Lectures

“Test Yourself” – Chapters 1 & 2

Classroom Discussion/ Activity

Writing: Interpersonal Communication Style/ Behaviors

“Test Yourself” Chapters 1 & 2

My Interpersonal Communication Style/ Behavior paper (1 – 2 pages)

Personal Communication Definition Assignment

Writing: Intercultural Communication Paper (1 – 2 pages)

Read Chapters 1 & 2

Week 2

Perception of Self and Others & Listening

3 & 4

Chapter 1 & 2 Review

“Test Yourself” – Chapters 3 & 4

Classroom Discussion/ Activity

Peer Reviews

“Test Yourself” Chapters 3 & 4,

Writing: Intercultural Communication Paper Due (Doc Sharing & 1 copy printed for class)

Peer Reviews: Intercultural Communication Paper

Listening Exercise Assignment

Writing: Interpersonal Communication Style: Evaluation of Others

Read Chapters 3 & 4

Week 3

Verbal & Non-Verbal Messages

5 & 6

Chapter 3 &4 Review

“Test Yourself” – Chapters 5 & 6

Classroom Discussion & Activity

Mini-Research Project: Modern Commercial Communication Explained

Peer Reviews

“Test Yourself” – Chapters 5 & 6

Mini-Research Project Outline (in-class discussion/ work)

Writing: Interpersonal Communication Style: Evaluation of Others (Doc Sharing & 1 copy printed for class)

Peer Reviews: Interpersonal Communication Style: Evaluation

Mini-Research Project (out of class work/ research)

Read Chapters 5 & 6

Week 4

Emotional & Conversational Messages

7 & 8

Chapter 5 & 6 Review

“Test Yourself” – Chapters 7 & 8

Classroom Discussion & Activity

Peer Reviews

Interpersonal Communication Research Paper Explained

Park University Library Exercise

“Test Yourself” – Chapters 7 & 8

Park U Library Worksheet & 2 Journal Articles

Mini-Research Project Due (Doc Sharing & 1 copy printed for class)

Peer Reviews: Mini-Research Project

Mini-Presentations of Mini-Research Project

Interpersonal Communication Research Paper/ Outline

Read Chapters 7 & 8

Week 5

Interpersonal Relationship Types, Stages, Theories, & Communication

9 & 10

Review Chapter 7 & 8

“Test Yourself” – Chapters 9 & 10

Classroom Discussion & Activity

Interpersonal Communication Research Paper Discussed

“Test Yourself” – Chapters 9 & 10

Interpersonal Communication Research Paper Outline (Doc Sharing)

Interpersonal Communication Research Paper (continued)

Read Chapters 9 & 10

Week 6

Interpersonal Conflict and Conflict Management & Interpersonal Power & Influence

11 & 12

Review Chapters 9 & 10

“Test Yourself” – Chapters 11 & 12

Classroom Discussion & Activity

Peer Reviews Explained

“Test Yourself” – Chapters 11 & 12

Interpersonal Communication Research Paper Due (Doc Sharing & 1 copy printed for class)

Peer Reviews

Read Chapters 11 & 12

Week 7

Review

Review Chapter Highlights 1 – 12

APA Style: References Completed (in-class)

Portfolio Presentations Explained

APA Style Worksheet

Interpersonal Research Paper Peer Reviews Due

Portfolio Reviewed

Portfolio Editing & Completion

Week 8

Final Week

Portfolio presentations

Instructor Review Explained

Final Portfolio Due

Portfolio Presentations Due

Academic Honesty:
Academic integrity is the foundation of the academic community. Because each student has the primary responsibility for being academically honest, students are advised to read and understand all sections of this policy relating to standards of conduct and academic life. Park University students and faculty members are encouraged to take advantage of the University resources available for learning about academic honesty (www.park.edu/current or http://www.park.edu/faculty/).from Park University 2012-2013 Undergraduate Catalog Page 97

Plagiarism:
Plagiarism involves the use of quotations without quotation marks, the use of quotations without indication of the source, the use of another's idea without acknowledging the source, the submission of a paper, laboratory report, project, or class assignment (any portion of such) prepared by another person, or incorrect paraphrasing. from Park University 2012-2013 Undergraduate Catalog Page 95

Attendance Policy:
Instructors are required to maintain attendance records and to report absences via the online attendance reporting system.

  1. The instructor may excuse absences for valid reasons, but missed work must be made up within the semester/term of enrollment.
  2. Work missed through unexcused absences must also be made up within the semester/term of enrollment, but unexcused absences may carry further penalties.
  3. In the event of two consecutive weeks of unexcused absences in a semester/term of enrollment, the student will be administratively withdrawn, resulting in a grade of "F".
  4. A "Contract for Incomplete" will not be issued to a student who has unexcused or excessive absences recorded for a course.
  5. Students receiving Military Tuition Assistance or Veterans Administration educational benefits must not exceed three unexcused absences in the semester/term of enrollment. Excessive absences will be reported to the appropriate agency and may result in a monetary penalty to the student.
  6. Report of a "F" grade (attendance or academic) resulting from excessive absence for those students who are receiving financial assistance from agencies not mentioned in item 5 above will be reported to the appropriate agency.

Park University 2012-2013 Undergraduate Catalog Page 98

Disability Guidelines:
Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: http://www.park.edu/disability .



Rubric

CompetencyExceeds Expectation (3)Meets Expectation (2)Does Not Meet Expectation (1)No Evidence (0)
Synthesis                                                                                                                                                                                                                                                  
Outcomes
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
Portfolio assignments synthesize information from the text and more than three additional sources. Portfolio assignments synthesize information from text and at least three additional sources. Portfolio assignments synthesize information from one to two sources and the text. Portfolio assignments show no evidence of additional sources. 
Analysis Outcomes                                                                                                                                                                                                                                          
Outcomes
CLO1-12                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
Portfolio assignments analyze stages/elements of all communication concepts illustrated in the assignment and identify motives and causes behind the communication. Portfolio assignments analyze stages/elements of all communication concepts illustrated in the work. Portfolio assignments fail to analyze stages/elements of all communication concepts illustrated in the work or have more than two factual errors. Portfolio assignments fail to analyze stages/elements of communication concepts. 
Evaluation Outcomes                                                                                                                                                                                                                                        
Outcomes
CLO 1-12                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
Portfolio assignments evaluate the communication strategies used in a given situation in terms of successfulness and usefulness and offers suggestions for improvement of strategy selection. Portfolio assignments evaluate the communication strategies used in a given situation in terms of successfulness and usefulness. Portfolio assignments only evaluate the communication strategies used in a given situation  in terms of successfulness OR usefulness OR have more than two factual errors. Portfolio assignments fail to evaluate communication strategies. 
Terminology  Outcome                                                                                                                                                                                                                                       
Outcomes
CLO 1-12                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
Portfolio demonstrates a consistent use of more than eight concepts/terms associated with interpersonal communication. Portfolio demonstrates a consistent use of six to eight concepts/terms associated with interpersonal communication. Portfolio demonstrates a consistent use of fewer than six concepts/terms associated with interpersonal communication or has more than two factual errors. Portfolio fails to demonstrate the student's ability to use the  terminology of interpersonal communication. 
Concepts Outcome                                                                                                                                                                                                                                           
Outcomes
CLO 1-12                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
Portfolio defines more than eight concepts associated with interpersonal communication in the student's own words. Portfolio defines eight communication concepts in the student's own words. Portfolio relies on textbook definitions of communication concepts, or defines fewer than eight concepts in the student's own words, or has more than two factual errors. Portfolio fails to define communication concepts. 
Application Outcomes                                                                                                                                                                                                                                       
Outcomes
CLO 1-12                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
Portfolio applies more than eight learned concepts to a given communication situation and explains the elements that need to be altered for communication to be more effective.

 
Portfolio applies eight learned concepts to a given communication situation. Portfolio applies fewer than eight concepts to a given communication situation, or has more than two factual errors. Portfolio fails to apply learned concepts to a given communication situation. 
Whole Outcome                                                                                                                                                                                                                                              
Outcomes
CLO 1-12                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
The portfolio demonstrates the student's achievement of more than eight of the competencies with no more than one to three errors in writing conventions. The portfolio demonstrates the student's achievement of eight of the competencies with no more than three to six errors in writing conventions. The portfolio demonstrates the student's achievement of seven or fewer competencies with no more than six to eight errors in writing conventions. Portfolio fails to demonstrate the student's achievement of  competencies and includes more than eight errors in writing conventions. 
Component Outcome                                                                                                                                                                                                                                          
Outcomes
CLO 1-12                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             
Single components/assignments of the portfolio demonstrate the student's integration and mastery of multiple objectives beyond what was necessary for the assignment. Single components/assignments of the portfolio demonstrate the student's mastery of the objective necessary for the assignment. Single components/assignments of the portfolio demonstrate the student's partial mastery of the objective necessary for the assignment. Single components/assignments of the portfolio do not demonstrate the student's mastery of the objective necessary for the assignment. 
Values Literacy                                                                                                                                                                                                                                            
Outcomes
CLO 8                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                
The portfolio demonstrates the student's understanding of intercultural differences in communication and illustrates multiple strategies for dealing with these differences. The portfolio demonstrates the student's understanding of intercultural differences in communication and illustrates a single strategy for dealing with difference. The portfolio demonstrates only partial understanding of intercultural differences in communication. The portfolio does not demonstrate understanding of intercultural differences in communication. 
Critical Literacy                                                                                                                                                                                                                                          
Outcomes
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
Portfolio demonstrates the ability to write a clear paper using more than three library resources of different types (journal articles, books, etc.). Portfolio demonstrates the ability to write a clear paper using at least three library resources of different types (journal articles, books, etc.). Portfolio components/assignments lack the required sources, use internet sources, or the writing in the assignments is unclear. Portfolio components/assignments use no sources and the writing in the assignments is unclear. 

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Last Updated:5/13/2013 2:07:06 PM