MG371 Mgt & Organizational Behavior

for U1A 2013

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Mission Statement: Park University provides access to a quality higher education experience that prepares a diverse community of learners to think critically, communicate effectively, demonstrate a global perspective and engage in lifelong learning and service to others.

Vision Statement: Park University, a pioneering institution of higher learning since 1875, will provide leadership in quality, innovative education for a diversity of learners who will excel in their professional and personal service to the global community.


MG 371 Mgt & Organizational Behavior


U1A 2013 BE


Lampton, Jolene A.


Assistant Professor of Management Accounting


Ph.D. Higher Education
CPA - licensed in Texas and Missouri

Office Location

Austin campus

Office Hours

Monday/Wednesday 3 - 5 or upon request

Daytime Phone

512-385-7275 (EX 5711) OFFICE

Other Phone

512-338-8155 HOME


Semester Dates

June 3 - July 26, 2013

Class Days


Class Time

5:10 - 10:40 PM

Credit Hours



Essentials of Contemporary Management, 5th edition
By Gareth R. Jones and Jennifer M. George
Published by McGraw-Hill Irwin 2013
ISBN #9780078029349

Textbooks can be purchased through the MBS bookstore

Textbooks can be purchased through the Parkville Bookstore

Additional Resources:

McAfee Memorial Library - Online information, links, electronic databases and the Online catalog. Contact the library for further assistance via email or at 800-270-4347.
Career Counseling - The Career Development Center (CDC) provides services for all stages of career development.  The mission of the CDC is to provide the career planning tools to ensure a lifetime of career success.
Park Helpdesk - If you have forgotten your OPEN ID or Password, or need assistance with your PirateMail account, please email or call 800-927-3024
Resources for Current Students - A great place to look for all kinds of information

Course Description:
MG 371 Management and Organizational Behavior: This course is the study of management as an academic discipline. As such, the functions, activities and principles of management and organizational leadership in business and other institutions are presented and examined. The philosophy, history, current practices and issues in the areas of motivation and human relations, individual behavior, small group behavior, intergroup behavior, organizational effectiveness, and development are presented and discussed in the context of managing organizations in a global society. 3:0:3

Educational Philosophy:
The instructor will teach the class using different methods, techniques, and modalities.  Feeling that education is a two-way street, the instructor will expect students do their part by reading the chapters and preparing for class, completing assignments, interacting, and engaging with the tempo of the class, taking the exams, etc. Both parties - instructor and students must do their part to make this class a positive experience.

  Instructor Learning Outcomes

  1. 1. Explain the roles and functions of management.
  2. 2. Discuss ethics, diversity, and social responsibility.
  3. 3. Explain the processes of decision making and planning used in a business organization.
  4. 4. Describe the strategic management process.
  5. 5. Explain the concept of motivation and how a manager can assess and improve motivation.
  6. 6. Differentiate between management and leadership and explain how each should be used in an organization.
  7. 7. Discuss the dynamics of work groups and teams.
  8. 8. Describe the types of communication used in a business organization and evaluate the effectiveness of each to information management.
Class Assessment:
Class participation and attendance; homework assignments; two tests.


5 Assignments @ 40 =               200 points
2 Tests @ 200 + 300 =               500 points
Attendance and participation      100 points
Total Points                                 800 points

The course grade for students will be based on the overall average of homework and tests taken during the course in accordance with the weighting of the various requirements as stated in the syllabus.

All final exams in all School of Business courses will be comprehensive and will be closed book and closed notes. They will constitute 30% of the total course grade and will not be a take-home exam. They will be completed during the test week in the period designated by the registrar or by the Proctor in the case online courses. If calculators are allowed, they will not be multifunctional electronic devices that include features such as: phones, cameras, instant messaging, pagers, and so forth. Electronic Computers will not be allowed on final exams unless an exception is made by the Dean of the School of Business.

Late Submission of Course Materials:
Only with permission of instructor

Classroom Rules of Conduct:
Professional behavior expected.

Course Topic/Dates/Assignments:

#1 Week 1
Chapter 1 The Management Process Today
Small Group Breakout Exercise
View PPT
Chapter 2 Values, Attitudes, Emotions and Culture:  The Manager as a Person
 Building Management Skills:  Diagnosing Culture
View PPT
#2 Week 2
Chapter 3 Managing Ethics and Diversity
View PPT
Be the Manager
Chapter 4 Managing in the Global Environment
View PPT
Topics for Discussion and Action
#3 Week 3
Chapter 5 Decision Making, Learning, Creativity, and Entrepreneurship
View PPT
Be the Manager
Chapter 6 Planning, Strategy, and Competitive Advantage
View PPT
Topics for Discussion and Action
#4 Week 4
Chapter 7 Designing Organizational Structure
View PPT
Small Group Breakout Exercise:  Bob's Applicances
Chapter 8 Control, Change, and Entrepreneurship
View PPT
Building Management Skills:  Understanding Controlling
#5 Week 5
Test I Chapter 1 - 8   200 points
Chapter 9 Motivation
Topics for Discussion and Action
#6 Week 6
Chapter 10 Leaders and Leadership
View PPT
Building Management Skills:  Analyzing Failures of Leadership
Chapter 11 Effective Team Management
View PPT
Topics for Discussion and Action
#7 Week 7
Chapter 12 Building and Managing Human Resources
View PPT
Analyzing Human Resource Systems
Chapter 13 Communication and Information Technology Management
View PPT
Case in the News:  I'll Have my Robots Talk to your Robots:  TelePresence - Communication Tools are Coming of Age
#8 Week 8
Final Exam on Book (Closed Book) 300 points
Critique Class

Academic Honesty:
Academic integrity is the foundation of the academic community. Because each student has the primary responsibility for being academically honest, students are advised to read and understand all sections of this policy relating to standards of conduct and academic life. Park University students and faculty members are encouraged to take advantage of the University resources available for learning about academic honesty ( or Park University 2012-2013 Undergraduate Catalog Page 97

Plagiarism involves the use of quotations without quotation marks, the use of quotations without indication of the source, the use of another's idea without acknowledging the source, the submission of a paper, laboratory report, project, or class assignment (any portion of such) prepared by another person, or incorrect paraphrasing. from Park University 2012-2013 Undergraduate Catalog Page 95

Attendance Policy:
Instructors are required to maintain attendance records and to report absences via the online attendance reporting system.

  1. The instructor may excuse absences for valid reasons, but missed work must be made up within the semester/term of enrollment.
  2. Work missed through unexcused absences must also be made up within the semester/term of enrollment, but unexcused absences may carry further penalties.
  3. In the event of two consecutive weeks of unexcused absences in a semester/term of enrollment, the student will be administratively withdrawn, resulting in a grade of "F".
  4. A "Contract for Incomplete" will not be issued to a student who has unexcused or excessive absences recorded for a course.
  5. Students receiving Military Tuition Assistance or Veterans Administration educational benefits must not exceed three unexcused absences in the semester/term of enrollment. Excessive absences will be reported to the appropriate agency and may result in a monetary penalty to the student.
  6. Report of a "F" grade (attendance or academic) resulting from excessive absence for those students who are receiving financial assistance from agencies not mentioned in item 5 above will be reported to the appropriate agency.

Park University 2012-2013 Undergraduate Catalog Page 98

Disability Guidelines:
Park University is committed to meeting the needs of all students that meet the criteria for special assistance. These guidelines are designed to supply directions to students concerning the information necessary to accomplish this goal. It is Park University's policy to comply fully with federal and state law, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, regarding students with disabilities. In the case of any inconsistency between these guidelines and federal and/or state law, the provisions of the law will apply. Additional information concerning Park University's policies and procedures related to disability can be found on the Park University web page: .


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Last Updated:5/14/2013 2:04:40 PM